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The UPS Store

2.7
(117 reviews)

Business Details

323 E Wacker Dr, Chicago, IL
60601, United States
(312) 268-8290
https://locations.theupsstore.com/il/chicago/323-e-wacker-dr

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6161 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Swissotel Chicago - Pedway Level.

Details

  • DeliveryNot available

Location

The UPS Store
323 E Wacker Dr, Chicago, IL
60601, United States

Hours

Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday9:00 AM - 3:00 PM
Sunday9:00 AM - 3:00 PM
4/5/2026Closed
5/10/2026Closed
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
10/12/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

2.7
117 reviews
5 stars
45
4 stars
3
3 stars
5
2 stars
2
1 star
62
  • DB
    D Brown
    Mar 28, 2026
    1.0
    They charge unnecessary handling fees that other locations do not. You’ll have a better experience just walking a few blocks to other nearby locations.
  • TT
    T T
    Feb 20, 2026
    1.0
    AVOID, this SCAM place. They attempt to charge you with bogus fees if you drop off a package with a UPS prepaid label no matter the size, they must think we're idiots. Not to mention the girls working there have attitudes & seem miserable. It's less than 5 min walk for me, never going here again. This location must be investigated.
  • KP
    Kavita Premkumar
    Feb 11, 2026
    1.0
    They do not offer notary services
  • MB
    Matt Bez
    Jan 27, 2026
    1.0
    I arrived today with a prepaid 2 day shipping label costing around $400 for the shipping. I went to drop off package and they wanted $20 for handling it. UPD should either close these stores or pay the fees internally.
  • AC
    Ashley Czernecki
    Jan 14, 2026
    1.0
    It appears that there are already multiple negative reviews for my same feedback. According to the sales associate - "the owner is able to charge extra fees for drop off of pre paid packages with labels due to it being an independently owned location". You will lose business and I will not be coming back to this location for UPS services. I will drop off my package at another location because I'm not paying a fee.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 9:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6161 offer?

The UPS Store #6161 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

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Certified April 05, 2026Yext Knowledge Graph
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