Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2522 W Lawrence Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
539 reviews
5 stars
82
4 stars
16
3 stars
11
2 stars
25
1 star
405
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over the lack of professionalism and respect.
Operational Issues
Frequent complaints about the post office closing early or not having staff available for scheduled appointments, leading to significant customer inconvenience.
Long Wait Times
Customers reported consistently long wait times and slow service, often exacerbated by understaffing.
Lost Packages
Several reviews mentioned lost packages and poor handling of mail, contributing to a lack of trust in the service.
- 121 2Dec 24, 20254.0The nations founders had an idea. Free communication, or as cheep as it can be and still be reliable. Why are our elected officials not behind this idea 100% across the board? It's not the staffing that's the issue here. Or if they are, 1st things 1st. Eliminate the political obstacles so the employees who are doing the best they can, with what they have to work with - are able to shine. It feels a "bit" understaffed. The facility needs a face lift. Streamlining of the processes. If you don't vote, you have nothing to complain about. And if you do. Call your Congressman or Woman...they're responsible for your "awful" experience.
- ATAntonina TrushDec 19, 20251.0Made a passport appointment a day ahead to come in and find out they don’t have a clerk to do it. Why not cancel the appointment so I don’t have to drive. Such a disrespect.
- MEMatthew EdgarDec 16, 20251.0Worst post office ever. Rudest employees. They lost my priority mail package and there is no recourse. I've called, I've opened up investigation cases with USPS, I've walked in and tried to talk to someone. After 2 weeks no one knows where my package is, and not one single person has attempted to even look for it yet. They are completely negligent and do not care about you in the slightest. Do not give this place your money or your trust.
- DSDina SlavenskyDec 8, 20251.0Worst post office I've ever used in my entire life. I've heard more than one fight with customers and staff and every year we just don't get our mail in January when our carrier goes on vacation. The supervisor then gaslights our building and tells us it's our fault. Just horrible. I'd love to see this place close. Although it's incredibly convenient location wise, whenever possible I avoid this place
- SESergio Serna EsquedaDec 1, 20251.0Horrendous. Staff are on their phones and apparently can’t be bothered to help customers. I went here with my wife on December 1, 2025, roughly around 6 P.M., to inquire about an important package that had seemingly disappeared while in transit with USPS. We had been struggling for days to find answers by calling. We also tried rescheduling a delivery to no avail. It got so bad that there was no longer any record of the package even existing when we checked the website. Finally, USPS told us that our package was at this location and that we should go pick it up. We arrived and the woman at the desk was on her phone talking with someone and made us wait until she felt ready to listen. She didn’t know what to do about our case, so she sent us the back of the line again. We wait some 20 !more minutes and a man comes to listen. He tells us that they don’t have the package and that he thinks it’s out for delivery. When we insisted on the concerning details of our package’s whereabouts, he got annoyed and shooed us away. Lastly, the post office itself is a mess and in clear decay. Packages and mail strewn everywhere. Glass and signs broken. Update (2025/12/08): We received a call again assuring us that our package was at this location. Reluctantly and against our better judgement, we went once more and were attended by two different employees. They were competent and gave us our package in minutes. They explained that our package was indeed at this location all along, for many weeks actually. They apologized for their coworkers’ negligence.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 2522 W Lawrence Ave?
You can send mail, ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, thousands of Post Offices including this location accept first-time passport applications and many can also take your passport photo.
Do I need an appointment for passport services here?
Most locations require you to schedule an appointment online; however, limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office?
Monday to Friday, it is open from 8:00 AM to 7:00 PM and on Saturdays from 9:00 AM to 3:00 PM. It is closed on Sundays.
Can I rent a PO Box at the 2522 W Lawrence Ave Post Office?
Yes, you can apply for a PO Box online or in person. Online reservation is quick and secure at the USPS website.
Is there 24/7 access to PO Boxes?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location, so check with this Post Office for details.
What are the phone numbers I can contact this Post Office with?
You can reach them locally at +1 773-561-8633 or by their main phone at +1 800-275-8777.
How can nearby places help me when visiting the Post Office?
Nearby landmarks like Lincoln Square Commons or Access Theatre Productions can help you navigate the area, and nearby restaurants such as Little Caesars Pizza or Isla Pilipina offer options for meals before or after your visit.
Are there any nearby dining options close to the Post Office?
Yes, you can find several nearby restaurants including Wingstop, Burger King, Isla Pilipina, El Charro Mexican Food, Rainbow Thailand Street Food, and Siam House Restaurant for a variety of dining experiences.
What other services or businesses are near this Post Office?
Close to the Post Office are medical centers like Lincoln Square Medical Center, legal services such as The Karlin Law Firm, and recreational venues like Fit City Kids and Swing Science Hitting Lab.