Brand Certified
United States Postal Service
1.8(542 reviews)
Certified by United States Postal Service • Feb 22, 2026
Business Details
2522 W Lawrence Ave, Chicago, IL
60625, United States
Certified by United States Postal Service • Feb 22, 2026
(800) 275-8777
Certified by United States Postal Service • Feb 22, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Feb 22, 2026
About
Certified by United States Postal Service • Feb 22, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2522 W Lawrence Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Feb 22, 2026
Hours
Certified by United States Postal Service • Feb 22, 2026
Reviews
1.8
542 reviews
5 stars
82
4 stars
16
3 stars
11
2 stars
25
1 star
408
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight rude and unhelpful staff, with many customers expressing frustration over their interactions.
Operational Issues
Frequent complaints about the post office closing early or not having staff available for scheduled appointments, leading to wasted trips for customers.
Inconsistent Experiences
While some customers report positive experiences with individual staff members, the overall sentiment is negative, with many citing poor service and long wait times.
Lost Packages
Several customers reported issues with lost packages and inadequate responses from staff regarding their inquiries.
- AKAllison Kozik2 days ago1.0Would give zero stars if I could. Several times now the mail carrier delivering to 60625 has marked packages as delivered around 7:30-8pm when in fact nothing was delivered. Sometimes they show up 2-3 days later. Can’t believe this person is allowed to continue being employed.
- SDSantiago Diaz-ArauzoFeb 13, 20261.0Legit the people who work here are slow and incapable at their job
- JKJina KadakiaFeb 12, 20261.0Worst post office ever. Never pick up the phone and are so rude
- LKLauren KeeneJan 22, 20261.0This continues to be the worst post office in the city of Chicago, if not the entire country. I live down the street from here but will go out of my way to visit other locations because this one is so, so awful. Today, I unfortunately had no choice but to drop off some mail at this location. I was shipping safety matches, which I have sent and received via mail dozens of times. The woman at the counter, who claims to be the supervisor, refused to let me ship them. I have never once been told I can’t ship matches and, again, have been sending/receiving them for years. After I told her this, she became very aggressive and started yelling at me and said sending matches is illegal. I told her I’ve sent them from the Montrose location and the Ashland location, and she said she would call these locations to tell them they can’t ship matches. I left the building only to find that USPS.com says you can send safety matches via ground. I have attached a screenshot from their website. So, this “supervisor” is just making up her own rules to inconvenience people — which is something that all the people who work here take joy in doing. When I walked back in to show her the screenshot, I heard her on the phone “warning” the Montrose location about me coming there to ship matches. Again, THIS IS LEGAL AND I HAVE DONE IT COUNTLESS TIMES. I told her I would be reporting her to whoever will listen. (Which, unfortunately, is an empty threat… because if anyone WAS listening, this location would have been shut down or restaffed years ago.) I am sick of taking abuse from the sadists who work here and I’m sure the rest of the neighborhood is too. The workers I’ve had the displeasure of interacting with at this location are lazy, combative, and rude. And I’m obviously not the only one who feels this way… I mean, how is it possible for a POST OFFICE to have a 1.8 star rating?!? The people of Lincoln Square, and Chicago, and everyone else who sends or receives mail deserve so much better. I will continue to drive to other neighborhoods to drop off my mail because I refuse to be berated by these workers ever again. PS - It wouldn’t surprise me if the other mail I dropped off here “accidentally” got lost after this incident. Like I said, the employees here enjoy watching their customers suffer!
- MLmackenzie lankJan 20, 20261.0After waiting in line for 15 minutes for our passport appointment at 2:00 they made an announcement saying that the woman who does passport appointments leaves at 1:45. Just a warning if you plan to use the service there.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 2522 W Lawrence Ave?
You can send mail, ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, thousands of Post Offices including this location accept first-time passport applications and many can also take your passport photo.
Do I need an appointment for passport services here?
Most locations require you to schedule an appointment online; however, limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office?
Monday to Friday, it is open from 8:00 AM to 7:00 PM and on Saturdays from 9:00 AM to 3:00 PM. It is closed on Sundays.
Can I rent a PO Box at the 2522 W Lawrence Ave Post Office?
Yes, you can apply for a PO Box online or in person. Online reservation is quick and secure at the USPS website.
Is there 24/7 access to PO Boxes?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location, so check with this Post Office for details.
What are the phone numbers I can contact this Post Office with?
You can reach them locally at +1 773-561-8633 or by their main phone at +1 800-275-8777.
How can nearby places help me when visiting the Post Office?
Nearby landmarks like Lincoln Square Commons or Access Theatre Productions can help you navigate the area, and nearby restaurants such as Little Caesars Pizza or Isla Pilipina offer options for meals before or after your visit.
Are there any nearby dining options close to the Post Office?
Yes, you can find several nearby restaurants including Wingstop, Burger King, Isla Pilipina, El Charro Mexican Food, Rainbow Thailand Street Food, and Siam House Restaurant for a variety of dining experiences.
What other services or businesses are near this Post Office?
Close to the Post Office are medical centers like Lincoln Square Medical Center, legal services such as The Karlin Law Firm, and recreational venues like Fit City Kids and Swing Science Hitting Lab.
Brand Certified Facts from United States Postal Service
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