Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1805 W Monterey Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
159 reviews
5 stars
24
4 stars
5
3 stars
5
2 stars
6
1 star
119
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted unprofessional and rude behavior from staff, with many customers expressing frustration over poor service and lack of assistance.
Mail Delivery Issues
Customers frequently reported problems with mail delivery, including packages marked as delivered but not received, and inconsistent mail service.
Staffing Problems
Many reviews mentioned understaffing and long wait times, with customers often experiencing delays and inadequate service due to a lack of available employees.
Positive Experiences
Despite the negative feedback, some customers noted positive interactions with specific staff members who provided helpful and courteous service.
Professionalism Concerns
Overall, there were significant concerns regarding the professionalism of the staff, with calls for better training and management to improve customer interactions.
- JFJosh foeOct 28, 20251.010/28/25 12:31 pm the employees on this shift was very very unhelpful as well as unprofessional & when offered to speak to a supervisor another employee was telling the other employee No.. yeah, very unprofessional & don't need to be overseeing ppl mail, but more information is being gathered.
- RMRobin MurchisonJul 15, 20251.0I haven’t had my regular mailman in months and I haven’t been getting all of my mail they are stealing your debit card and credit cards.I’ve called my credit card company 3 times to issue me another card and of course the post office don’t have an answer on why I haven’t been getting all of my mail.
- SSshaunDec 26, 20245.0Great experience. Dewanda was very helpful.
- LJLauren JenkinsAug 12, 20225.0Its been twice in a row ive been here and the clerks are actually nice. Plus they have new card terminals with tap and apple pay.
- CBChike BrownSep 24, 20181.0Service is very poor
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 1805 W Monterey Ave offer?
This location offers mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment online, though some limited walk-in hours are available.
What are the opening hours of this USPS location?
The Post Office is open Monday to Friday from 9 AM to 6 PM and Saturday from 9 AM to 2 PM; it is closed on Sundays.
Can I rent a PO Box at this Post Office and how?
Yes, you can reserve a PO Box online or in person with valid ID and a completed application.
Is it possible to access my PO Box after normal business hours?
Many USPS locations offer 24/7 lobby access to PO Boxes, but hours vary so please check with the local office.
Where is the nearest public transit option to reach the United States Postal Service at 1805 W Monterey Ave?
Morgan Park Station Chicago Post Office is a nearby postal facility which can help orient you to the neighborhood and nearby transit options.
Are there places to visit near the Post Office for relaxation or leisure?
Yes, Edna White Memorial Garden is nearby, offering a park setting perfect before or after your visit.
What nearby dining options are available around the Post Office?
That Jerk Spot, an American fast food restaurant, is close by for a convenient meal during your visit.