Brand Certified
United States Postal Service
1.8(161 reviews)
Certified by United States Postal Service • Feb 22, 2026
Business Details
1805 W Monterey Ave, Chicago, IL
60643, United States
Certified by United States Postal Service • Feb 22, 2026
(800) 275-8777
Certified by United States Postal Service • Feb 22, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Feb 22, 2026
About
Certified by United States Postal Service • Feb 22, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1805 W Monterey Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Feb 22, 2026
Hours
Certified by United States Postal Service • Feb 22, 2026
Reviews
1.8
161 reviews
5 stars
26
4 stars
5
3 stars
5
2 stars
6
1 star
119
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and unprofessional.
Delivery Issues
Many customers reported problems with mail delivery, including packages marked as delivered but not received, and inconsistent mail service.
Staffing Problems
Frequent mentions of understaffing and long wait times were noted, with customers expressing frustration over slow service.
Positive Experiences
Despite the negative feedback, some customers reported positive interactions with specific staff members who provided helpful and friendly service.
- RJRochelle JonesJan 24, 20265.0I left the Roseland post office because of the slow service. I enter this post office and was in and out in less than 10 minutes. The worker was extremely friendly and helpful!
- JFJosh foeOct 28, 20251.010/28/25 12:31 pm the employees on this shift was very very unhelpful as well as unprofessional & when offered to speak to a supervisor another employee was telling the other employee No.. yeah, very unprofessional & don't need to be overseeing ppl mail, but more information is being gathered.
- LWLovely WhiteFeb 10, 20201.0Both the old and younger man were very rude and unprofessional they had very nasty attitudes . I stood at the front desk 5 minutes before I was helped , I was not properly greeted and they displayed very disgusting attitudes like I was bothering them. I felt disrespected and I will never come back here. I wish I could give them 0 stars.
- JHJewell HamiltonDec 28, 20191.0They are mostly rude and ill-informed on their own policies and procedures!
- AAAlexNov 15, 20171.0Trash. Worst post office location.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
Brand Certified Facts from United States Postal Service
United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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