Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2405 N Sheffield Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.7
395 reviews
5 stars
53
4 stars
11
3 stars
11
2 stars
13
1 star
307
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers feeling disrespected and berated.
Operating Hours
Customers frequently reported that the location closes earlier than the posted hours, often locking doors before the official closing time.
Staffing Issues
Many reviews mentioned a lack of staff, leading to long wait times and inadequate service, with only one employee available during busy periods.
Service Reliability
Customers expressed frustration with the reliability of services, including malfunctioning kiosks and lost packages.
Mixed Experiences
While the majority of feedback was negative, a few customers did report positive experiences with specific staff members.
- CHChi HoOct 15, 20251.0Terrible service, like all other USPS.
- LFLeah FleegleOct 11, 20251.0If I could give 0 stars I would. Employee talks on the phone instead of helping customers. I had a QR code which I know I can do at the self service kiosk but the kiosk had several people at it with multiple packages. Meanwhile no one was at the counter and the employee was clearly on a personal phone call so I went up and asked if she wouldn’t mind helping me because there was a line at the kiosk. She told me she wouldn’t help me and to get in line at the kiosk then went back to her phone call where she proceeded to loudly use profanities.
- BBBrittany BallogOct 8, 20251.0The worker yelled at me that they were closed when I walked in at 6 pm. It says 6:30 pm google. Please change it!
- ARAngel ReynosoOct 7, 20251.0Very horrible machine. If you’re an eBay seller stay away from this place. Process to long
- LWlisa wallschlaegerSep 29, 20251.0I used to like this location because it was easy to park, but after the last time I won’t go back. There were2 employees working. One was wondering around trying to look busy but not waiting on people probably because she didn’t want to break one of her inch-long nails. The other employee was working hard but yelling at customers. She yelled that if anyone had a drop off, they could use the self drop off because she wasn’t going to taking care of drop off packages. I was there about 30 min before closing and she continuously yelled at the long line of customers saying that she wasn’t leaving at closing time even if there were still people in line. She yelled they could go to another location or come back tomorrow. There was as a time when the US postal service was the only mail service. Its employees like these two that made the numerous mail and delivery services we have today an easy market to compete in. I avoid the US postal service at all costs because it’s always such a miserable experience dealing with their miserable, rude, lady employees.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 2405 N Sheffield Ave offer?
This Post Office provides mail and package sending, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this location?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services here?
Most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
How much does a passport photo cost at this Post Office?
The fee for a passport photo at USPS is $15.
Can I rent a PO Box online and access it after hours?
Yes, you can reserve a PO Box online and many locations offer 24/7 access to PO Boxes in the lobby, though hours may vary by location.
What are the operating hours of this USPS location?
Open Monday to Friday from 9:00 AM to 6:30 PM, Saturday until 3:00 PM, and closed on Sundays.
Are there public transit options near this Post Office?
Yes, the Fullerton station and the CTA Fullerton Red/Brown/Purple Line Station are nearby, providing convenient access to the Post Office.
What local dining options are there near the Post Office?
Nearby you can find Demon Dogs, Starbucks, Dunkin', Taqueria, and the Whole Foods Market's Coffee Bar for various food and beverage choices.
What educational institutions are close to the USPS at 2405 N Sheffield Ave?
DePaul University and its faculties, including the School of Nursing and College Access, are nearby, making this Post Office convenient for students and staff.
Where can I find books or academic resources near the Post Office?
The DePaul Lincoln Park Bookstore and Barnes & Noble are close by for your bookstore and academic needs.