Brand Certified
United States Postal Service
1.8(210 reviews)
Certified by United States Postal Service • Feb 22, 2026
Business Details
2345 S Wentworth Ave, Chicago, IL
60616, United States
Certified by United States Postal Service • Feb 22, 2026
(800) 275-8777
Certified by United States Postal Service • Feb 22, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Feb 22, 2026
About
Certified by United States Postal Service • Feb 22, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2345 S Wentworth Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Feb 22, 2026
Hours
Certified by United States Postal Service • Feb 22, 2026
Reviews
1.8
210 reviews
5 stars
37
4 stars3
3 stars
6
2 stars
6
1 star
158
What are people saying?
AI-generated from recent customer reviews
Inconsistent Hours
Customers frequently reported that the post office is closed during posted hours, often closing early or for extended lunch breaks without notice.
Customer Service
While some customers praised individual staff members for their helpfulness, many others experienced rude and unprofessional behavior from employees.
Passport Services
There were complaints about the unavailability of passport services and issues with appointments, including broken equipment and lack of communication regarding service availability.
Overall Experience
The overall sentiment is negative, with many customers expressing frustration over the unreliability of the location and poor service.
- JCJohn CalibanFeb 14, 20261.0Might as well be closed. If the workers here are going to step out for a lunch break, then put a sign up and lock the door, don’t let people sit in a dead quiet lobby for 10 minutes wondering if the person in the back passed out or if there’s anybody in the building at all.
- ECEdward ChoFeb 9, 20261.0I arrived here at 3 A lady said she will be back on 4 And it closed on 5 No one coming back to open the shop again.
- DZdariusz ZentakFeb 7, 20261.0Very frustrating experience. During normal business hours the doors are often closed while employees are inside and customers are waiting, and it’s often unclear whether they are on lunch break or just closed. There is also no sign on the door explaining if they are closed, on lunch, or when they will return. If staff take lunch breaks, they should rotate so the office stays open. The manager needs to organize the schedule properly — this is a public service and people shouldn’t have to waste trips because the office is unexpectedly closed.
- SMstacey's momJan 28, 20261.0closed for lunch from 1-4pm
- EVEunice ValdiviaJan 23, 20261.0I’m not sure why they are closing earlier than scheduled at this location. I went at around 4:40 p.m. & found it was already closed for the day. I tried to call the “emergency number” listed on the window, but was sent to voicemail.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 2345 S Wentworth Ave?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need to schedule an appointment for passport services here?
Yes, most passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 2:30 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can search for and reserve a PO Box online or apply in person by bringing two valid IDs and your completed application.
Is 24/7 access available to PO Boxes in the lobby?
Most locations offer 24/7 lobby access to PO Boxes but check with this Post Office for specific hours.
What nearby dining options can I visit before or after my Post Office visit?
You can enjoy meals at nearby places like Happy Cafe, Shanghai Bistro, or The Noodle Vietnamese & Thai Cuisine, all offering diverse Asian cuisine.
Are there convenient nearby public services or community centers around this Post Office?
Yes, nearby community resources include the Chinatown Library and the Xilin Association Chicago Chinatown Community Center, ideal for local information and support.
Which nearby banks might be useful for customers visiting the Post Office?
Nearby financial institutions include South Central Bank, Verve Credit Union, and Pacific Global Bank, which can assist with banking needs.
Is there a nearby hotel for visitors traveling to this Post Office from out of town?
Yes, SpringHill Suites by Marriott Chicago Chinatown is nearby, offering convenient lodging for visitors.
Brand Certified Facts from United States Postal Service
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Certified February 22, 2026Yext Knowledge Graph
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