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Visit your local Post Office™ at 2302 S Pulaski Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlight extremely poor customer service, with employees described as rude, unhelpful, and dismissive.
Delivery Issues
Many customers report consistent problems with package deliveries, including packages marked as delivered but not received, and frequent delays.
Staff Competence
Reviews indicate a lack of training and professionalism among staff, with complaints about employees not knowing how to perform basic tasks.
Operational Hours
Customers express frustration over inconsistent operating hours, with reports of the post office being closed during posted hours.
Community Impact
The service issues have led to significant dissatisfaction in the community, with many residents feeling neglected and underserved.
AS
Ashley Smith
Oct 15, 2025
1.0
TERRIBLE customer service and drivers lie all the time about delivering packages even when there is literal proof that they didn’t do anything. Would not recommend going here to do anything
VT
Vanessa Tate
Oct 14, 2025
1.0
The worst customer service and the worry mail delivery.
KP
Kimberly Perry
Oct 7, 2025
1.0
Why is it so hard to get package delivered on the day it's posted always postponed just want ok service not great but just ok wow
CN
Charlie Neumann
Aug 27, 2025
1.0
Worst employee ever. Didn't let me mail out a stateside letter to Wisconsin. I went today at 3:30pm, not even closing time. She said they don't mail out Priority Mail Express letters, first time ever, and to go to the post office in Pilsen. Complete trash. Close it down. The post master needs to investigate this place, train up their incompetent employees on how to use a computer at the front desk to send mail.
I have gone to post offices in New Jersey, Germany, Virginia, and this is the first post office that refuses to work. Do better
MD
Maria Diaz
Aug 25, 2025
1.0
This is the second time this has happened. It says an attempt was made for delivery, but it was unsuccessful. This time I called and asked the customer service if I did not get a slip can I or someone else still go pick up the mail - they said yes, just with the tracking number. I waited on the phone for 50 minutes for this information OR to assign someone else to pick it up. My husband went with a picture of my ID- and they said they could not give it to him. The package was undelivered because of how heavy it is, yet it is not a big item. Isn't the point of delivery drivers to DELIVER the mail?! This is unbelievable.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 2302 S Pulaski Rd?
You can send mail and ship packages, obtain money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, appointments are required for passport services using the online scheduler, although limited walk-in hours may be available.
What are the operating hours of the United States Postal Service at 2302 S Pulaski Rd?
Monday through Friday, 8:30 AM to 5:00 PM; Saturday, 8:00 AM to 1:00 PM; closed on Sunday.
Can I get a Post Office box at this location and how do I apply?
Yes, you can apply online or in person. To apply in person, bring two valid IDs and a completed application. Online applications are available at the USPS website.
Is there 24/7 access to PO Boxes at this Post Office?
Most locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this Post Office for details.
Where can I find nearby postal service locations to the United States Postal Service at 2302 S Pulaski Rd?
Nearby postal options include Otis Grant Collins Post Office and US Post Office, both offering government and professional postal services.
Are there convenient dining options near the Post Office at 2302 S Pulaski Rd?
Yes, you can visit nearby restaurants like La Antigua Sports Bar & Grill, Sanchez Tacos, and Burger King for a meal before or after your visit.
Can I find financial and currency services near this Post Office location?
Nearby financial services include Jackson Hewitt Tax Service, Continental Currency Exchange, and Bitcoin ATMs like GetCoins and LibertyX.
What online resources are available to schedule appointments or manage USPS services?
You can schedule passport appointments and manage PO Boxes online via the USPS official sites and use the USPS mobile apps available for iOS and Android.