United States Postal Service

3.4
116 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2011 W Montrose Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2011 W Montrose Ave, Chicago, IL
60618, United States

Hours

Reviews

3.4
116 reviews
5 stars
66
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4
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1 star
40
  • S1
    Steve 1984
    Sep 30, 2025
    3.0
    I'm there at 6:15 when they close at 6:30, with nothing to do except drop things off after walking a mile to get there and they are closed already. Wow. Now to walk the mile back, only to get to do it again tomorrow now.
  • AK
    Amanda Katherine
    Sep 26, 2025
    5.0
    Best post office in and out helpful staff
  • OE
    Onya Edwards
    Sep 24, 2025
    5.0
    Toni Marks I believe her name was, was the golden emblem of customer service. I went in having no idea how to ship a weirdly shaped package, whether to ship priority, or what I was doing, as I don’t frequent the post office regularly. She patiently assisted me with exploring all mailing options and was such a pleasure to work with. That is not my typical Chicago post office experience, and it was a nice surprise that turned my day in a better direction. Thanks Toni! Shout out to you and your 30+ years of loyal dedication to the postal service.
  • LS
    Levi Sowerby
    Sep 18, 2025
    5.0
    The lady who works there in the evenings is so sweet, so kind, so generous with her incredible energy! This review is for her! Thank you for sharing your thoughtless!
  • KK
    Kira Korczakowski
    Sep 8, 2025
    5.0
    Best post office experience I’ve ever had. The woman working, Tony I believe was her name, was welcoming and friendly! Post offices usually feel like being in the twilight zone but this was great!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.