Brand Certified
United States Postal Service
1.7(354 reviews)
Certified by United States Postal Service • Feb 22, 2026
Business Details
2035 S State St, Chicago, IL
60616, United States
Certified by United States Postal Service • Feb 22, 2026
(800) 275-8777
Certified by United States Postal Service • Feb 22, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Feb 22, 2026
About
Certified by United States Postal Service • Feb 22, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2035 S State St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Feb 22, 2026
Hours
Certified by United States Postal Service • Feb 22, 2026
Reviews
1.7
354 reviews
5 stars
46
4 stars
14
3 stars
8
2 stars
12
1 star
274
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Service Speed
Many customers reported slow service and long wait times, often due to understaffing.
Mail Handling Issues
Numerous complaints about lost or mishandled mail and packages, with some customers experiencing significant delays.
Cleanliness and Environment
Several reviews mentioned poor cleanliness and an unwelcoming atmosphere at the location.
Staff Attitude
There are consistent reports of staff being unhelpful or disrespectful, impacting overall customer satisfaction.
- TCtamesha cunningham5 days ago5.0I would like to extend my sincere appreciation to the manager and clerks at the post office for their exceptional professionalism and dedication in resolving my package issue promptly and efficiently. Their courteous assistance, attention to detail, and commitment to customer service truly reflect the highest standards of public service. Thank you all for your outstanding support and for ensuring a smooth and satisfactory resolution. Dr. Cunningham
- VRVretta Taylor (Retta)Feb 12, 20265.0Was okay. Prices to send is ridiculous now days.
- JMJosette MillerFeb 4, 20262.0Lately I have been receiving the wrong mail and my mail was opened like you all are trying to steal checks or something. My father mailed me a Christmas card and I haven't received it yet. And it is now February.
- DPDawn PatrickJan 29, 20261.0I never receive my mail on time. I had to submit a complaint twice and i am still having the same issue. My important mail is somehow always missing. I never had to deal with problems with my mail until now.
- MDMekayla DavisJan 28, 20261.0Seems like no one can pick up calls. If this is how over the phone guests are treated, I wouldn’t be surprised if they are treated terribly in person.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 2035 S State St, Chicago?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this USPS location accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Yes, you generally need to schedule an appointment online for passport services, though limited walk-in hours are available at select locations.
What are the operating hours for the United States Postal Service at 2035 S State St?
They are open Monday through Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 3:00 PM. The location is closed on Sundays.
How can I reserve a PO Box at this USPS location?
You can search and reserve a PO Box online at the USPS website, then complete your setup in person at the Post Office.
Are PO Boxes accessible after normal business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Contact this Post Office for specifics.
Is there a nearby public transit or notable places that can help me find this Post Office?
Yes, you can use landmarks like Post Office Twenty Second Street or nearby community services like Collective Initiatives Inc. to help locate the USPS at 2035 S State St.
Are there any nearby restaurants or cafes I can visit before or after my Post Office trip?
Nearby options include The Steak Out (Mediterranean restaurant), Big Mike's Gyros (fast food), and SYLWM Prohibition THCafe (cafe and lounge).
What other nearby services are around the USPS location at 2035 S State St?
You can find services like Phoenix Renovations and Design (contractor), Collectives Initiatives Inc. (community services), and automotive repairs at Willow Automotive Service nearby.
How can I contact this USPS location for inquiries or assistance?
You can call the local phone number at +1 312-225-0218 for assistance or visit their website for more information.
Brand Certified Facts from United States Postal Service
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Certified February 22, 2026Yext Knowledge Graph
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