Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2035 S State St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.7
343 reviews
5 stars
42
4 stars
14
3 stars
8
2 stars
11
1 star
268
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service and long wait times, often citing understaffing as a major issue.
Staff Attitude
Feedback varied widely on staff demeanor; while some praised friendly and helpful employees, many others described staff as rude and unprofessional.
Package Handling
Numerous complaints were made about lost or mishandled packages, with customers expressing frustration over packages marked as delivered but not received.
Cleanliness and Organization
Several reviews mentioned poor cleanliness and organization within the post office, contributing to a negative customer experience.
Customer Support
Many customers expressed dissatisfaction with the lack of effective customer support, both in-person and over the phone.
- DRD RNov 17, 20254.0One of the friendliest and pleasant Post Offices in the city. Staff are great and no matter how busy always positive and helpful. What a welcome.
- RRrafael roblesOct 17, 20251.0Very slow service, not organized. Save the time and don't come here.
- SSSaumddSep 29, 20254.0I found them (staff) very helpful. Plus, they were able to answer my questions.
- EHElesha HawkinsAug 14, 20251.0This is THE worst post office in Chicago. The mail carriers are lazy as hell. They don’t deliver mail nor packages. They scan something delivered and never even attempted delivery. I’m expecting passports along with other important documents. It was scanned delivered today 8/14 but when I check my mailbox there’s nothing there. They mishandle important documents without a care in the world. My only next steps are to file complaints until someone does something!!
- TBTracey BarnesJul 24, 20255.0Great customer service
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 2035 S State St, Chicago?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this USPS location accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Yes, you generally need to schedule an appointment online for passport services, though limited walk-in hours are available at select locations.
What are the operating hours for the United States Postal Service at 2035 S State St?
They are open Monday through Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 3:00 PM. The location is closed on Sundays.
How can I reserve a PO Box at this USPS location?
You can search and reserve a PO Box online at the USPS website, then complete your setup in person at the Post Office.
Are PO Boxes accessible after normal business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Contact this Post Office for specifics.
Is there a nearby public transit or notable places that can help me find this Post Office?
Yes, you can use landmarks like Post Office Twenty Second Street or nearby community services like Collective Initiatives Inc. to help locate the USPS at 2035 S State St.
Are there any nearby restaurants or cafes I can visit before or after my Post Office trip?
Nearby options include The Steak Out (Mediterranean restaurant), Big Mike's Gyros (fast food), and SYLWM Prohibition THCafe (cafe and lounge).
What other nearby services are around the USPS location at 2035 S State St?
You can find services like Phoenix Renovations and Design (contractor), Collectives Initiatives Inc. (community services), and automotive repairs at Willow Automotive Service nearby.
How can I contact this USPS location for inquiries or assistance?
You can call the local phone number at +1 312-225-0218 for assistance or visit their website for more information.