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Brand Certified

United States Postal Service

1.5
(380 reviews)

Business Details

1510 E 55th St, Chicago, IL
60615, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1510 E 55th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1510 E 55th St, Chicago, IL
60615, United States

Hours

Reviews

1.5
380 reviews
5 stars
37
4 stars
9
3 stars
7
2 stars
14
1 star
313

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlight the staff's rudeness and unprofessional behavior, with many customers feeling disrespected and treated poorly.

Service Reliability

Customers frequently report issues with the post office being closed during posted hours, leading to frustration and inconvenience.

Customer Experience

While some customers have had positive experiences with specific staff members, the overall sentiment indicates a consistently negative experience for the majority.

Operational Issues

There are complaints about the post office being understaffed and disorganized, contributing to long wait times and inefficient service.
  • SM
    Sal Martinez
    Feb 9, 2026
    4.0
    Decided to leave a good review based on my experience because the other ones are god-awful. It was my first time sending out Certified Mail and even though the front desk lady promted me to use the self serve kiosk she did help me walk through it step by step to I get get a good understanding of how it worked. Once I was done she happily double checked my packages ensuring I was set up for success.
  • AH
    Amber Hignight
    Jan 30, 2026
    1.0
    Rudest person I've ever had to interact with.
  • AL
    Adam Lounsbery
    Jan 21, 2026
    5.0
    Love this place. The ladies keep it real and I’ve never had a problem in the 10+ years I’ve been sending packages.
  • MD
    ML D
    Jan 2, 2026
    1.0
    This post office at 1510 East 55th is so badly run. December 30th there were 20 people waiting at noon for the clerk to return and reopen the office. There was a note on the outside of the locked door that said "intermission." No return time listed and after almost 40 minutes a clerk did return. A man from the post office came during this time to pick up the mail and called downtown he said but then he left because he couldn't wait any longer. I had been to the same place the day before and found they were out of stamps and the machine was broken. Hyde Park needs a great post office. These women should be fired and replaced with people who do their job.
  • JH
    John Heritage
    Dec 31, 2025
    4.0
    Staff was very pleasant to work with. They were out of stamps and other customers came unprepared and that slows things down. But slow customers is not their fault. They worked as fast as the customers would move.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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