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Visit your local Post Office™ at 1859 S Ashland Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with several instances of employees ignoring or dismissing requests for assistance.
Long Wait Times
Numerous reviews mentioned long lines and slow service, often exacerbated by understaffing and inefficiency.
Package Issues
A significant number of customers experienced problems with missing or misdelivered packages, leading to frustration and distrust.
Appointment Management
Customers expressed dissatisfaction with the handling of scheduled appointments, particularly for passport services, often facing delays and lack of communication.
Language Barrier
Several reviews highlighted the lack of Spanish-speaking staff in a predominantly Latino area, causing difficulties for non-English speaking customers.
TS
Taylor S
6 days ago
1.0
I’ve been waiting years for this review and it’s finally time! This is the worst post office and worst government facility in existence. Understaffed, unhelpful, and unfriendly. Always try to give the benefit of the doubt but a few dozen visits later, I see no room for improvement. Wish it could be no stars.
AA
Abby
Nov 12, 2025
1.0
Very bad service, I can say it is the worst one
LR
LLuvia Ramirez
Nov 6, 2025
1.0
It’s 9:30am they are still not open!! No one has come out to tell us why we are waiting 30 mins after the posted time they are supposed to open!! This is horrible!! There’s about 15 people outside waiting…
MM
monique moore
Nov 4, 2025
1.0
Worst post office ever and lazy mail carriers are no better. 3 of my packages are lost saying the attempted a delivery when I fact I seen the mail carrier driving down the street like a maniac and not stopping delivering mail. And low and be hold I get an email saying attempted delivery no safe location…. Whattt you didn’t even deliver it and no notification. Now I got to go to the post office and pick up my packages and hope that it’s there. I hate this place and can’t wait to move out this city.
NM
Nicholas Mitchell
Oct 14, 2025
1.0
The USPS truly needs to do an internal investigation into this location . The last 3 of my packages are marked as delivered and I never received either of them. The customer service is horrible. What was wild is that the three customers in front of me the day I visited were all complaining about packages marked as delivered but never arrived as well. I’ll be escalating this up to the postmaster of Chicago. This location is ridiculous and needs a complete overhaul.
I’ve decided to call the USPS Office of the Inspector General on this particular location. They need to be held accountable in the event that they are mishandling our packages or worst, stealing them.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 1859 S Ashland Ave?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and access other postal services at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations also provide passport photo services. Be sure to complete and print your passport application form before visiting.
Do I need an appointment to use passport services here?
Most Post Offices with passport services require you to schedule an appointment online, although limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 1859 S Ashland Ave?
Monday through Friday, the Post Office is open from 9:00 AM to 5:30 PM. On Saturdays, it operates from 9:30 AM to 2:30 PM. It is closed on Sundays.
Can I reserve a PO Box online and what do I need to get one?
Yes, you can search and reserve PO Boxes online. To get a PO Box in person, bring two valid forms of ID and your application. Visit the USPS website to start the process securely.
What is the fee for passport photos at this location?
The current fee for a passport photo at the USPS is $15.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours can vary. Check with this specific Post Office for exact access times.
How can I get to the United States Postal Service at 1859 S Ashland Ave using nearby landmarks?
You can locate the Post Office near other postal facilities like the US Post Office and United States Postal Service locations. It’s also close to Gigi's Flowers & Gifts and Maverick Nails, useful landmarks for directions.
What nearby places can I visit before or after my postal errands?
Nearby, you can visit the Dominican Shrine of St. Jude Thaddeus or San Pio Church for quiet reflection, enjoy a meal at Alo's Taco Truck or La Mejikana, or browse local arts at Carlos and Dominguez Fine Arts Gallery.
Are there any beauty or grooming services near the Post Office?
Yes, you can find several nearby salons and barbershops such as Maverick Nails, Eighteenth Barber Co, Rockstar Barbershop, Ara Salon, and Stilo Salon for hair and beauty care.