Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1859 S Ashland Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
389 reviews
5 stars
63
4 stars
16
3 stars
9
2 stars
20
1 star
281
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with a lack of respect for customers' time and needs.
Long Wait Times
Frequent complaints about long lines and slow service, often with only one window open during busy hours.
Package Issues
Numerous reviews highlighted problems with lost or misdelivered packages, leading to frustration among customers.
Staffing Problems
Customers noted that the location is often understaffed, contributing to poor service and long wait times.
Language Barrier
Several reviews mentioned a lack of Spanish-speaking staff in a predominantly Latino community, leading to communication issues.
- CMcarol montgomeryDec 22, 20251.0If I could would rate zero. This has to be the worst location in the city. All I wanted was stamps, I stood in line over 25 mins with one window open and another for passports only. The line for all other services is going back to the entry way. This is the second time since early November I’ve been here and it’s this bad. My last time here I’ll drive out of my way to avoid this
- LLLacy L.Dec 10, 20251.0I’m trying to ship a package internationally and they don’t have any customs forms, won’t tell me when they’ll get some, won’t print any and won’t use my barcode after I filled out the customs form online. When I showed up today and mentioned I filled out the form online and had a barcode, the person working just said “No.” And I had to pry to figure out what the hell she meant by no! Totally understand they’re probably overworked and underpaid but damn can I get a crumb of service?
- ALAmber LiaoDec 6, 20251.0How can I give it zero star? Seriously it deserves negative stars Went at 10:40am on a Friday for fingerprinting services for federal records. The fingerprinting window looked closed, so I just wanted to check if it indeed was, but the young lady would not let me make a sound and gestured me to wait. After waiting half an hour for her to get through the two (literally only 2 but it took that long) customers in front of us, she said in the most condescending way that we must come back after 11:30am as the fingerprinting person was not going to arrive until after that. I asked if that was definitely true, she said yes. All this while on the website it said services was 9-5pm, no way of knowing the fingerprinting technician would just randomly not come during working hours. We left and came back around 11:50pm, waited another 10 min to get to us, only to be told the fingerprinting person was not going to be in at all that day, and we must come back “later today or another day” This is a joke, it’s one of the only 2 USPS that provides fingerprinting services in downtown Chicago, for which I had to sneak out of work to trek there to get this done. The workers has zero respect for people’s time, they don’t care at all about the customers (I know they probably are tired but I’m not asking for above and beyond services! Just any sliver of an attempt to help), all while there’s this creepy single instrument holiday music playing in the background reminding me that this might be what Hell resembles - aimless waiting only to be told you must come back again at an unknown time. I am very disappointed with the quality of USPS employees at this Pilsen location.
- TSTaylor SNov 18, 20251.0I’ve been waiting years for this review and it’s finally time! This is the worst post office and worst government facility in existence. Understaffed, unhelpful, and unfriendly. Always try to give the benefit of the doubt but a few dozen visits later, I see no room for improvement. Wish it could be no stars.
- MMmonique mooreNov 4, 20251.0Worst post office ever and lazy mail carriers are no better. 3 of my packages are lost saying the attempted a delivery when I fact I seen the mail carrier driving down the street like a maniac and not stopping delivering mail. And low and be hold I get an email saying attempted delivery no safe location…. Whattt you didn’t even deliver it and no notification. Now I got to go to the post office and pick up my packages and hope that it’s there. I hate this place and can’t wait to move out this city.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 1859 S Ashland Ave?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and access other postal services at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations also provide passport photo services. Be sure to complete and print your passport application form before visiting.
Do I need an appointment to use passport services here?
Most Post Offices with passport services require you to schedule an appointment online, although limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 1859 S Ashland Ave?
Monday through Friday, the Post Office is open from 9:00 AM to 5:30 PM. On Saturdays, it operates from 9:30 AM to 2:30 PM. It is closed on Sundays.
Can I reserve a PO Box online and what do I need to get one?
Yes, you can search and reserve PO Boxes online. To get a PO Box in person, bring two valid forms of ID and your application. Visit the USPS website to start the process securely.
What is the fee for passport photos at this location?
The current fee for a passport photo at the USPS is $15.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours can vary. Check with this specific Post Office for exact access times.
How can I get to the United States Postal Service at 1859 S Ashland Ave using nearby landmarks?
You can locate the Post Office near other postal facilities like the US Post Office and United States Postal Service locations. It’s also close to Gigi's Flowers & Gifts and Maverick Nails, useful landmarks for directions.
What nearby places can I visit before or after my postal errands?
Nearby, you can visit the Dominican Shrine of St. Jude Thaddeus or San Pio Church for quiet reflection, enjoy a meal at Alo's Taco Truck or La Mejikana, or browse local arts at Carlos and Dominguez Fine Arts Gallery.
Are there any beauty or grooming services near the Post Office?
Yes, you can find several nearby salons and barbershops such as Maverick Nails, Eighteenth Barber Co, Rockstar Barbershop, Ara Salon, and Stilo Salon for hair and beauty care.