Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1343 W Irving Park Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.5
184 reviews
5 stars
59
4 stars
9
3 stars
3
2 stars
15
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their helpfulness while others are described as rude and unprofessional.
Long Wait Times
Many customers reported long wait times due to insufficient staff at service windows, often with only one window open during busy periods.
Operational Issues
Numerous reviews mention operational problems, including closed doors during posted hours, out-of-stock supplies, and unreliable mail delivery.
Mixed Experiences
While some customers have had positive experiences and appreciate the staff, others express frustration with the overall service quality and efficiency.
- VVVega_11114 days ago1.0The quality of postal carriers has significantly declined over the years. Recently, our mail carrier has been dumping everyone’s mail on the table, and we all have to sort through it ourselves. I’ve already called three times to report this to a supervisor, but nothing has changed.
- CDCem DinçDec 19, 20251.0I wonder who in their right mind would hire such people? Such a shame. They are no help at all.
- JEJordan EpsteinDec 18, 20251.0A singular employee working the week before Christmas. Line of 20 people to the door. What is wrong with you people? Avoid this location at all costs.
- LPLolli PopsicleDec 9, 20251.0Bad customer service. I went in at 10am on a Monday and tried to do the self service kiosk. Half of the boxes/envelopes were already gone, including the one I needed, and the second envelope/box area in the store was also out of the one I needed. There was a long line with one woman working the counter, and honestly it hadn’t moved in a while (I was searching a long time for the boxes). There was a second worker at another window, just sitting on her phone, so I went and asked her if there were any more of the priority mail envelopes in back because they were all out at the self service kiosk. She acted very irritated and in a rude tone told me she wasn’t a clerk and to go wait in line if I wanted help, then just went back to sitting on her phone (at an open window, mind you). Which honestly doesn’t make any sense, because I didn’t need help sending a package, just needed a restock of supplies (which also, why were half their boxes already out of stock in the morning at the beginning of the week?)—as a worker, does she not help restock the merchandise at all? Anyway, ended up having to wait in line and it took over twenty minutes just to get to the front of the line for something that the other woman could have very easily done in one minute.
- BKB KDec 8, 20251.0One of the worst USPS locations in all of Chicago. The older asian man that works here is quite truly one of the worst workers I have ever laid my eyes on. 20 people in line, and hes fiddling with ONE (1) package on the scale for 10 minutes. Its embarrassing, the job pays good and you get benefits but you would think the workers are getting shorted somewhere here. Its embarrassing and changes WILL be made eventually that much I can assure. Calls have been made.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service located at 1343 W Irving Park Rd?
This Post Office provides mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can take passport photos by appointment. You must complete and print your passport application before applying.
Do I need an appointment to access passport services here?
Yes, most passport services require an appointment through the online scheduler, although limited walk-in hours may be available at select locations.
What are the operating hours for this Post Office?
Monday through Friday: 8:30 AM to 6:30 PM; Saturday: 8:30 AM to 3:00 PM; Sunday: Closed.
How can I reserve a PO Box at this location?
You can search for and reserve PO Boxes online securely at https://www.usps.com/manage/po-boxes.htm and then complete your setup in person.
Is there 24/7 access to PO Boxes at this Post Office?
Most PO Boxes have lobby access 24/7, but hours may vary by location; check with this Post Office for specific lobby hours.
What nearby places can I visit around the United States Postal Service at 1343 W Irving Park Rd?
Nearby places include Post Office Lakeview, Namaskar Yoga Studio for fitness, Elite Chicago Spa for relaxation, and Southern France Patisserie for desserts.
Are there nearby transportation options to help me reach this Post Office?
Yes, Divvy Station bike rentals nearby can provide easy transit options to the Post Office.
What other community services are near this Post Office?
Nearby are the Rizal Center, a community center, and Pamana Children's Library, offering community programs and resources.
Can I combine a visit to the Post Office with some local dining options?
Yes, you can visit nearby restaurants such as Southport & Irving and Burger King for a meal before or after your Post Office visit.