Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1343 W Irving Park Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.6
178 reviews
5 stars
59
4 stars
9
3 stars
3
2 stars
15
1 star
92
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times and slow service, often citing only one window open during busy hours.
Customer Service
Feedback on customer service was mixed; while some employees were praised for their helpfulness, others were described as rude and unprofessional.
Reliability
Many customers expressed frustration with unreliable mail delivery and issues with lost packages, indicating a lack of accountability.
Staffing Issues
Numerous reviews highlighted understaffing as a significant problem, leading to long lines and inadequate service.
Positive Experiences
Despite the negative feedback, several customers shared positive experiences with specific employees who provided excellent service.
- EEEstebaniweNov 4, 20251.0Slowest usps I've ever seen, even in Miami they work faster. Always huge queue and 1 window working while there are other staff members literally doing nothing but sitting. And that 1 window that is operating - doing the slowest way possible just to make visibility of working instead of really doing something
- RRRexSep 5, 20254.0I come here a lot and I have to say the service is really great. About 80% of the time. Sometimes I think they are just having a bad day, but in general, this is a great place, the best post office in my experience so far.
- JCJohn CampioneJul 12, 20251.0Just giving 1 star because it’s a shame this messy, uncoordinated, office that wants a different form every time I come in, has more than 2 stars
- LMLogan MeredithJul 12, 20251.025+ people waiting in line, one window open. Horrible customer service. One hour wait to drop off ONE PACKAGE!!!!!!!
- DDDale DahlApr 15, 20132.03 words!!! Lazy, slow and rude. No wonder the USPS is having issues with employees like that.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service located at 1343 W Irving Park Rd?
This Post Office provides mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can take passport photos by appointment. You must complete and print your passport application before applying.
Do I need an appointment to access passport services here?
Yes, most passport services require an appointment through the online scheduler, although limited walk-in hours may be available at select locations.
What are the operating hours for this Post Office?
Monday through Friday: 8:30 AM to 6:30 PM; Saturday: 8:30 AM to 3:00 PM; Sunday: Closed.
How can I reserve a PO Box at this location?
You can search for and reserve PO Boxes online securely at https://www.usps.com/manage/po-boxes.htm and then complete your setup in person.
Is there 24/7 access to PO Boxes at this Post Office?
Most PO Boxes have lobby access 24/7, but hours may vary by location; check with this Post Office for specific lobby hours.
What nearby places can I visit around the United States Postal Service at 1343 W Irving Park Rd?
Nearby places include Post Office Lakeview, Namaskar Yoga Studio for fitness, Elite Chicago Spa for relaxation, and Southern France Patisserie for desserts.
Are there nearby transportation options to help me reach this Post Office?
Yes, Divvy Station bike rentals nearby can provide easy transit options to the Post Office.
What other community services are near this Post Office?
Nearby are the Rizal Center, a community center, and Pamana Children's Library, offering community programs and resources.
Can I combine a visit to the Post Office with some local dining options?
Yes, you can visit nearby restaurants such as Southport & Irving and Burger King for a meal before or after your Post Office visit.