Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 11033 S State St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
183 reviews
5 stars
28
4 stars
7
3 stars
3
2 stars
4
1 star
141
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported significant problems with mail and package deliveries, including missing mail, packages marked as delivered but not received, and inconsistent delivery schedules.
Customer Service
Feedback on customer service was overwhelmingly negative, with many reviews highlighting rude and unhelpful staff, as well as a lack of responsiveness to customer inquiries.
Cleanliness and Environment
Several customers noted unsanitary conditions at the post office, including filthy door handles and an uncomfortable atmosphere.
Inconsistent Service
Customers experienced varying levels of service quality, with some praising individual staff members while others criticized the overall management and operational efficiency.
Theft Concerns
There were multiple allegations of theft or mishandling of mail and packages, leading to distrust among customers regarding the integrity of the postal service at this location.
- SMSonji MajorNov 11, 20251.0The guy who works the window is smug and very rude. I don't understand how some people get a job! I don't have to say his name because he does a great job of making himself look bad..very poor customer service.
- CCChella CodeNov 4, 20251.0The post service window clerk at the first window is in dire need of replacement due to his arrogance, rudeness, and lack of helpfulness. If he cannot approach his job with a friendly demeanor, perhaps retirement would be a more suitable option for him. His unwillingness to assist customers or provide any useful information is frustrating. Consequently, I have decided to seek out a post office in a more pleasant neighborhood, as I value excellent customer service in all my transactions. It is disheartening to think that such experiences are often confined to certain communities.
- BRBridjina Wiseman (Ms Renee)Oct 25, 20251.0I get mail whenever they decide to deliver it. This is unacceptable. I have important nail, you guys fail to deliver it. It shows on my page that I have nail coming today and yesterday or the day before yesterday. Yet I have not received anything. Shows that nail was delivered today, yet I didn’t receive anything. Can someone please tell me what’s going on with my nail?
- JMJudy MartinOct 8, 20251.0I don't like going to Roseland post office someone always standing at the door begging for money the door handle is filthy it's like visiting someone in prison the staff sit behind bullet proof glass .
- MDMike D.Oct 5, 20251.0Packages beat up and torn open are left in rain and the carrier wont even ring the bell. Deliveries at all different times and will leave your gates wide open.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 11033 S State St?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this Post Office.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
What are the operating hours for the United States Postal Service at 11033 S State St?
The Post Office is open Monday through Friday from 9:30 AM to 5:00 PM and Saturday from 9:30 AM to 1:00 PM. It is closed on Sundays.
Is it possible to get a PO Box at this Post Office and how do I apply?
Yes, you can apply for a PO Box online or in person. For online reservations, visit the USPS website and then complete the setup in person with valid ID.
What are the costs associated with renting a small PO Box here?
PO Box prices vary by location. Check exact pricing for this area online by entering the ZIP Code on the USPS PO Box webpage.
Can I access my PO Box after hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. It’s best to confirm specific lobby hours with this Post Office.
Which nearby places can I visit after coming to the United States Postal Service at 11033 S State St?
You can visit local dining spots like Babas Famous Steak and Lemonade or Wendy's, explore community centers like WE Organization, or shop at Roseland Peoples Market nearby.
Are there nearby services for automotive needs close to this Post Office?
Yes, nearby automotive services include Marathon Gas station, Roseland Auto sales, O'Reilly Auto Parts, and Super Save convenience store.
How can nearby transit or community centers help me when visiting this United States Postal Service location?
Nearby community centers like WE Organization and religious centers such as Beacon Light Ministries provide local support and can be landmarks to help navigate to the Post Office.