Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3639 W 79th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.6
169 reviews
5 stars
16
4 stars
5
3 stars
8
2 stars
4
1 star
136
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported significant delays and inconsistencies in mail and package deliveries, with many stating they received mail infrequently or not at all.
Customer Service
Feedback highlighted poor customer service experiences, with many customers describing staff as rude, unhelpful, and unprofessional.
Lost Packages
Several reviews mentioned lost or misdelivered packages, with customers expressing frustration over items marked as delivered that were never received.
Cleanliness and Organization
Some customers noted that the post office was clean and well-stocked, while others criticized the overall organization and efficiency of the staff.
Positive Experiences
A few customers shared positive experiences with specific staff members who provided helpful and friendly service.
- MRMonica RaschkeOct 30, 20255.0No idea why this place has a bad rep, went there today, was out in less than 5 minutes, the lady working the counter was super sweet and everything was well stocked/clean. Nice post office
- ISIfeoma SanchezSep 13, 20251.0I wish I could choose my post office for mail delivery. I definitely wouldn't choose this one. It's better than it used to be but it still sucks. I bypass Ashburn location and take all my outgoing mail to Oak Lawn. I wouldn't even buy stamps there. I signed up for informed delivery and received an email that an important piece of mail will be in my mailbox September 5th. Never got it. I called the post office (never a friendly voice) and Natasha said they can only trace mail with a tracking number and she will tell the carrier to keep an eye out for it. What does that even mean? How can he keep an eye out for it when he apparently delivered it to someone else's mailbox. I've received mail addressed to my neighbors on occasion. I was not hired to deliver mail so I leave it in my mailbox with a note for the carrier.
- SSSilver Wrangler (SilverWrangler)May 29, 20203.0Zip 60652 .....Normally don't write bad review. Last year good service for what it is. The mail person is wonderful. The problem started @ 8 months ago, when the normal mail person isn't in, due to circumstances, the service breaks down bad. Example this week, staying home because of Covid19, so am home ALL day. Decided 2 week ago order things we needed online, 5 items total. This week, normal mail person is out. 5 items supposedly delivered, am at home. Where not delivered, but tracking says yes, NOT. Went 3 times to post office asked and told " will be on truck out for delivery" NOT. Spoken to 3 individuals, kind and assistive, but not getting packages or mail??? Am out time and money spent on products not recvd.Really need to review the service there. Most mail persons are hardworking good people, BUT this system here is broken down and getting worse. Update; After all the things about Covid. Mail delivery has gotten better. Still occasionally some issues but getting better.
- LGL GammonApr 8, 20161.0This post office is unprofessional and they never deliver packages. Although your tracking may say delivered you never receive your package. Needs new management and employees. If we as a neighborhood stick together continue to file a complaint against them for each occurrence something will be done!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 3639 W 79th St?
You can send mail and ship packages, purchase money orders, get Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State. You need to complete and print your application form before applying.
Do I need an appointment for passport services at this location?
Most passport services require an appointment scheduled through the online scheduler. Limited walk-in hours are available at select locations.
Does this Post Office take passport photos?
Yes, passport photo services are available by appointment at this location.
What are the operating hours of this Post Office?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:30 PM. It is closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online or apply in person at the Post Office with two valid IDs and a completed application form.
Are PO Boxes accessible after normal business hours?
Most locations, including this Post Office, offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this Post Office for specific lobby hours.
What nearby places can help me find the Post Office at 3639 W 79th St?
Nearby post offices like the US Post Office and Post Office Ashburn can guide you if you're navigating the area. Additionally, landmarks like Hyde Companies and Citgo Gas Station are close by.
What can I do near the United States Postal Service while waiting or visiting?
You can visit local spots nearby such as 79th and Central Park for a relaxing break, or stop by Chaz Mini Mart and Gas for refreshments.
Are there any automotive services near this Post Office?
Yes, Premier Car Spa Tire Shop offers car wash and tire services nearby, and Carquest Auto Parts provides automotive accessories and parts for your convenience.