Brand Certified
United States Postal Service
1.6(172 reviews)
Certified by United States Postal Service • Feb 22, 2026
Business Details
3639 W 79th St, Chicago, IL
60652, United States
Certified by United States Postal Service • Feb 22, 2026
(800) 275-8777
Certified by United States Postal Service • Feb 22, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Feb 22, 2026
About
Certified by United States Postal Service • Feb 22, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3639 W 79th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Feb 22, 2026
Hours
Certified by United States Postal Service • Feb 22, 2026
Reviews
1.6
172 reviews
5 stars
16
4 stars
5
3 stars
8
2 stars
4
1 star
139
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported significant delays and inconsistencies in mail and package deliveries, with many stating they received mail infrequently or not at all.
Customer Service
Feedback highlighted poor customer service experiences, including rude staff and unhelpful responses when issues were raised.
Lost Packages
Many reviews mentioned lost or misdelivered packages, with customers expressing frustration over items marked as delivered that were never received.
Inconsistent Service
Customers noted that service quality varied greatly depending on the mail carrier, with some praising individual workers while others criticized the overall operation.
- MMMsFrenchy67Jan 29, 20261.0As of the beginning of 2026 our regular mail carrier Mr Stallion was assigned a new route. Mr Stallion was just wonderful. Truly as asset to the USPS. The people on his new route are very lucky to have him. Now without Mr Stallion we go days without mail. When mail does show up, I find it in the early morning after giving up on delivery for that day. With the mail dashboard I can see what is coming and what hasn't shown up. God know what happens to it. Either the post office is understaffed or they hire people who just don't care and do what they want. I called Ashburn post office and spoke to a rude condescending individual claiming to be the manager (Sitler). Terrible service from the Ashburn post office. I use the Bedford park or Oaklawn locations to send mail. Now mail delivery is like Russian roulette. Hit or miss.
- DWDeneice WillisJan 3, 20261.0They are incompetent at this facility, the carriers deliver seems at their convenience, when you have a package delivery that State required signature, they just leave it on your door step, they don't ring either. And don't care,if it requires a signature usually it mean its something important? But they probably know what neighborhoods they can do this and get away with it.ans speaking with a manager is like speaking the carrier. just have a title because they do nothing but give an empty excuse.1 star is 1 too many but it doesn't allow 0 because that's what this office deserve.
- RSRose StapletonDec 16, 20251.0I live over here for 28 years and the service is horrible the person that retired 5 year ago was the best today people don't want to work this is sad .I try not to has people send me mail if it is very important ups it to me or I come get it
- MRMonica RaschkeOct 30, 20255.0No idea why this place has a bad rep, went there today, was out in less than 5 minutes, the lady working the counter was super sweet and everything was well stocked/clean. Nice post office
- ISIfeoma SanchezSep 13, 20251.0I wish I could choose my post office for mail delivery. I definitely wouldn't choose this one. It's better than it used to be but it still sucks. I bypass Ashburn location and take all my outgoing mail to Oak Lawn. I wouldn't even buy stamps there. I signed up for informed delivery and received an email that an important piece of mail will be in my mailbox September 5th. Never got it. I called the post office (never a friendly voice) and Natasha said they can only trace mail with a tracking number and she will tell the carrier to keep an eye out for it. What does that even mean? How can he keep an eye out for it when he apparently delivered it to someone else's mailbox. I've received mail addressed to my neighbors on occasion. I was not hired to deliver mail so I leave it in my mailbox with a note for the carrier.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 3639 W 79th St?
You can send mail and ship packages, purchase money orders, get Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State. You need to complete and print your application form before applying.
Do I need an appointment for passport services at this location?
Most passport services require an appointment scheduled through the online scheduler. Limited walk-in hours are available at select locations.
Does this Post Office take passport photos?
Yes, passport photo services are available by appointment at this location.
What are the operating hours of this Post Office?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:30 PM. It is closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online or apply in person at the Post Office with two valid IDs and a completed application form.
Are PO Boxes accessible after normal business hours?
Most locations, including this Post Office, offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this Post Office for specific lobby hours.
What nearby places can help me find the Post Office at 3639 W 79th St?
Nearby post offices like the US Post Office and Post Office Ashburn can guide you if you're navigating the area. Additionally, landmarks like Hyde Companies and Citgo Gas Station are close by.
What can I do near the United States Postal Service while waiting or visiting?
You can visit local spots nearby such as 79th and Central Park for a relaxing break, or stop by Chaz Mini Mart and Gas for refreshments.
Are there any automotive services near this Post Office?
Yes, Premier Car Spa Tire Shop offers car wash and tire services nearby, and Carquest Auto Parts provides automotive accessories and parts for your convenience.
Brand Certified Facts from United States Postal Service
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