Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 3349 W 111th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.6
158 reviews
5 stars
19
4 stars2
3 stars
3
2 stars
4
1 star
130
- GCGoddess CastilloSep 10, 20251.0Rude service. Customers came in and no one was at the desk. Management was extremely ignorant lack of communication
- MMMartha MonteroAug 19, 20251.0Currently on hold for like 25 minutes to see if they have my package or not, Amazon says it was given to them on Sunday. Understanding it may not have been ready to deliver on that Monday but surely today should have received it! I hate dealing with this post office!!! They are rude and I wish they would close this one down honestly
- DJDanielle JemisonJul 28, 20251.0The Mount Greenwood post office is the worst post office I have ever seen they don't deliver your mail they're very disrespectful when you talk to management it's as if they're made people they don't have to work they get paid and they don't do their job something have to be done with this we need to go to our state representatives and a lot of people need to be let go this is unacceptable
- ZKZoe KingJul 25, 20251.0I only receive my mail when I file a complaint. Then I’ll receive a stack of mail which some is time sensitive and has causes negative consequences.
- AHAlways In My HeartJul 15, 20251.0Yesterday, 7-14-2025, I was texted and e-mailed that a package was to be delivered that day. Stayed home all day waiting because I know I have to run down 3 flights of stairs to get it. This due to the fact that many items are just thrown down at the door or under a tree! Theft and/or heat will take a toll. Alert came at 6:30 pm. My daughter went down, came up empty handed! She went back down saying she would check the buildings on either side because we and they have gotten each others packages. Again, emptyhanded. Went on the USPS website. This stated that it was picked up at the POST OFFICE at 6:19 pm. The POST OFFICE would have been closed at that time. Luckily, my daughter had the urge to go back down, AGAIN! And there it was! Put 2 & 2 together and we came up with this scenario. Probably a new person, went back to the POST OFFICE with the package and was sent back to deliver it. Past experience showed us that some employees choose to leave packages, and mail, for the next person to deliver. Our regular mailman, Mark, would not pull this stuff! Guy is one in a million! He's neat with the mail, doesn't 'fist' it into the box like some have. To wind this up, how can this POST OFFICE, with all these never ending bad reviews, not do something about it? It's been like this for years! You ruined my dinner which I spent much time preparing from scratch. The two of us railed at you and your employees wiggling away from doing the work for a good hour and a half! In addendum, this product was a food derivative. If it was left overnight, it would probably be in a hot vehicle. I would then return it due to not trusting it's toxicity. The postal service retains poor workers, there is theft all over the country, even by supervisors according to a recent report. Seems they also do not train their people well, if at all. This may have been the case with this complaint. Service at this facility is rated a ZREO in my book. Had to go there once. Makes me want to vomit just looking at the building! I honestly feel sorry for your great workers. They are too few in number and their efficient selves have to exist in a world of deliberate 'inefficiency'! Please do something to fix this decayed system of yours. You pay people for not doing the job, so, they keep avoiding work. You pay them well and they abuse you!! Time to 'clean house'!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Chicago?
It is located at 3349 W 111th St, Chicago, IL 60655.
What are the operating hours for the United States Postal Service at 3349 W 111th St?
Monday to Friday from 9:30 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. Closed on Sundays.
Can I apply for a passport at this USPS location?
Yes, this USPS location accepts first-time U.S. passport applications and most can also take your passport photo.
Do I need an appointment for passport services at this post office?
Yes, you generally need to schedule an appointment online, though limited walk-in hours are available at select locations.
How much does it cost to have a passport photo taken at this USPS?
The current fee for a passport photo at USPS is $15.
Is it possible to rent a PO Box at the 3349 W 111th St post office?
Yes, you can rent a PO Box here. You can also search for and reserve PO Boxes online through the USPS website.
Can I access my PO Box after the post office hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location. Check with your local office for specific times.
Are there other post office locations near 3349 W 111th St?
Yes, nearby post offices include 'Post Office Mount Greenwood' and 'Mt. Greenwood Post Office'.
What nearby places can assist with mailing and shipping services besides USPS?
Nearby you can find 'Chicago Lock Box' and 'UPS Authorized Shipping Outlet' which offer shipping and printing services.
Where can I eat near the USPS at 3349 W 111th St?
You can dine at nearby restaurants such as 'Bacon and Jam', 'Grant's Wonderburger', 'Wonderburger Grill', and 'La Fiesta Mexican Restaurant'.