Brand Certified
United States Postal Service
1.6(163 reviews)
Certified by United States Postal Service • Feb 22, 2026
Business Details
3349 W 111th St, Chicago, IL
60655, United States
Certified by United States Postal Service • Feb 22, 2026
(800) 275-8777
Certified by United States Postal Service • Feb 22, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Feb 22, 2026
About
Certified by United States Postal Service • Feb 22, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3349 W 111th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Feb 22, 2026
Hours
Certified by United States Postal Service • Feb 22, 2026
Reviews
1.6
163 reviews
5 stars
20
4 stars
3
3 stars
3
2 stars
4
1 star
133
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff often described as rude, unhelpful, and lacking professionalism.
Mail Delivery Issues
Many customers reported significant problems with mail delivery, including lost packages, delayed mail, and incorrect deliveries.
Staffing Problems
Customers frequently noted that the post office is understaffed, leading to long wait times and inefficient service.
Mixed Experiences
While many reviews were negative, some customers did report positive interactions with specific staff members, indicating inconsistency in service quality.
- CSClentice Smith4 days ago5.0Friendly and fast service
- ABAnthony BasileJan 24, 20261.0If I could give lower I would for the fact that I don’t receive mail for days on end and then I lump some I have missed deadlines and have lost more mail through these people than anyone I have ever dealt with … when you go inside they are very friendly and nice but mail service is the absolute worst
- VVVictoria VolfsonDec 17, 20251.0It could have been worse, but with Manager saving the shipping because He knows the protocol.
- KAKendrick AndersonDec 16, 20251.0It’s a young lightskin girl that looks old in the face who is terrible at customer service. She didn’t want to do her job saying I’m missing items but o wasn’t. She claim she couldn’t do my verification but I went to another location and they finish quick. She just lazy and don’t need to be at counter if she doesn’t want to do her job. They move so slow here.
- SJSarah JohnsonDec 5, 20254.0I always have a good experience and my carrier is the best. Fillings can sometimes not be so great but they’re doing the job for the first time on that route maybe or just it’s not their regular, things will happen. Overall, very happy.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Chicago?
It is located at 3349 W 111th St, Chicago, IL 60655.
What are the operating hours for the United States Postal Service at 3349 W 111th St?
Monday to Friday from 9:30 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. Closed on Sundays.
Can I apply for a passport at this USPS location?
Yes, this USPS location accepts first-time U.S. passport applications and most can also take your passport photo.
Do I need an appointment for passport services at this post office?
Yes, you generally need to schedule an appointment online, though limited walk-in hours are available at select locations.
How much does it cost to have a passport photo taken at this USPS?
The current fee for a passport photo at USPS is $15.
Is it possible to rent a PO Box at the 3349 W 111th St post office?
Yes, you can rent a PO Box here. You can also search for and reserve PO Boxes online through the USPS website.
Can I access my PO Box after the post office hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location. Check with your local office for specific times.
Are there other post office locations near 3349 W 111th St?
Yes, nearby post offices include 'Post Office Mount Greenwood' and 'Mt. Greenwood Post Office'.
What nearby places can assist with mailing and shipping services besides USPS?
Nearby you can find 'Chicago Lock Box' and 'UPS Authorized Shipping Outlet' which offer shipping and printing services.
Where can I eat near the USPS at 3349 W 111th St?
You can dine at nearby restaurants such as 'Bacon and Jam', 'Grant's Wonderburger', 'Wonderburger Grill', and 'La Fiesta Mexican Restaurant'.
Brand Certified Facts from United States Postal Service
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Certified February 22, 2026Yext Knowledge Graph
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