United States Postal Service

1.6
209 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 7715 S Cottage Grove Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7715 S Cottage Grove Ave, Chicago, IL
60619, United States

Hours

Reviews

1.6
209 reviews
5 stars
20
4 stars
8
3 stars
9
2 stars
12
1 star
160
  • VI
    Vanessa Irvin-Brown
    Sep 23, 2025
    1.0
    EITHER THEY'RE STEALING THE PACKAGES OR THEY'RE MISDELIVERING A WHOLE HECK OF A LOT OF PACKAGES. I CONTINUE TO GET DELIVERED PACKAGE ALERTS WHERE THE PACKAGES WERE NOT DELIVERED. I'VE MADE SEVERAL COMPLAINTS OVER THE YEARS TO NO AVAIL... ONE COULD ONLY ASSUME THAT THESE PACKAGES ARE BEING STOLEN BY THE EMPLOYEES OF THE POST OFFICE RATHER THAN DELIVERING THEM... EVERYONE IS ENCOURAGED TO FILE FORMAL COMPLAINTS WITH THE UNITED STATES POSTAL SERVICE... HOPEFULLY THERE'LL BE SOME CHANGES WITH NEW MANAGEMENT AND REPLACEMENT OF THE DERELICT AND LAZY EMPLOYEES THAT DON'T GIVE A CARE.
  • PK
    perry knight
    Sep 21, 2025
    1.0
    Visited 8/29/25, after several years. The location was clean, however, it didn't seem welcoming. Although there weren't many customers, the wait times seemed lengthy. The location also has a hand made sign stating they don't accept cash. Whats frustrating about this is I planned to purchase a single stamp. Its already difficult to obtain services in the neighborhood. This adds to the difficulty. If you have cash find another location. Online right now, location listed as temporarily closed. Not sure when this occurred. Seems incorrect.
  • DF
    David Florez
    Jun 25, 2025
    1.0
    El peor usps, solo una persona en el mostrador
  • LW
    Latisha Webster
    Jun 19, 2025
    1.0
    Please avoid this location this is the worst place ever ....lied and said they was unable to deliver my packages but the post office doesn't even run on federal holidays so how could you have tried to deliver a package on a day that you guys are not even working

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.