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United States Postal Service

1.4
(309 reviews)

Business Details

700 E 61st St, Chicago, IL
60637, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 700 E 61st St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
700 E 61st St, Chicago, IL
60637, United States

Hours

Reviews

1.4
309 reviews
5 stars
18
4 stars
5
3 stars
7
2 stars
11
1 star
268

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported missing packages, delayed deliveries, and falsified delivery statuses.

Customer Service

Many reviews highlighted rude and unprofessional staff, with complaints about poor customer service and lack of assistance.

Operational Problems

Customers experienced slow service, unhelpful staff, and frequent system outages affecting service efficiency.

Overall Satisfaction

The majority of reviews expressed extreme dissatisfaction with the post office, with calls for management changes or closure.
  • DM
    Drizz Money
    3 days ago
    1.0
    If you missed a package or it was delayed, it’s because of the drivers not wanting to take route, if you go inside office to pick up package(with tracking number) they will lie & say “it’s on the truck” do not overlook this comment like “I did” because it will happen to you.
  • SD
    Sammy D
    Feb 18, 2026
    1.0
    It's a small post office that has been in the neighborhood for years and still hasn't gotten a facelift. Probably the same flags have been out front flying, since the day they opened. Also, I would have given a 2 star rating if the wait time was a bit faster but they take 20 minutes serving each customer so you are in this post office for at least an hour. I have had cabs out front waiting for me on 2 different occasions and each time I go out to get in the cab, the cab is nowhere to be found because the cab has left! The need to remodel
  • GG
    Gina Graham
    Feb 13, 2026
    1.0
    This Postal office is ridiculous my building has been waiting on mail from this post office for four days now… and all yall keep telling the residents is that isn’t not a permanent mail person for this route.. and it’s a shame when people are waiting on important mail documents and can’t received them is totally ridiculous and unacceptable.. yall need to do better on 61st evens office or shut the office down if yall can’t do the job.. tomorrow I’m going to start reporting them to higher power peoples..
  • YY
    Yaya9704
    Feb 13, 2026
    1.0
    Came here on 2/13 at 11:20am. 3 of the ladies who were working here need to get fired. Bad mannered, took 20 min to help like 1 person, bad experience. Need to train people better or fire them
  • CE
    Christina Encina
    Jan 17, 2026
    1.0
    Never got my birth certificate I ordered. Mailbox is labeled with my name but my mail is always in the other units mailbox. Re-delivery online doesn’t work, still says processing.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified February 22, 2026Yext Knowledge Graph
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