United States Postal Service

1.9
94 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6559 S Ashland Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6559 S Ashland Ave, Chicago, IL
60636, United States

Hours

Reviews

1.9
94 reviews
5 stars
17
4 stars
1
3 stars
3
2 stars
3
1 star
70
  • VV
    VP
    Dec 20, 2025
    1.0
    Truly unprofessional, unorganized, and unhelpful. Not only do workers hang up the phone but they also will chastise you and confront your mail carrier about your mail while you're on the phone. When you explain how unprofessional and uncomfortable it is to have a manager berate a staff member, they accept no accountability and respond with you're being emotional and remind them of your children. Yep, this is who the USPS is allowing to run their customer service. They need to clean house because this was absolutely horrendous and no one should feel so embolden to speak with any customers (or employees) that way.
  • CW
    Charles Walters
    Nov 18, 2025
    1.0
    Worst Post Office ever, terrible customer service, the system is always down, the workers sit in the back and talk loud while customers stand in line for over 5-10 min (even when the bell is rung or when customers knock on the cashier window) etc. We deserve better service in our neighborhoods!
  • AE
    Angelica Emery
    Nov 11, 2025
    1.0
    This place needs to be shut down very unprofessional and never have answers to anything it’s been like this for YEARS
  • KM
    Katrina Mallett
    Oct 9, 2025
    1.0
    By far the worst post office I have ever been to.
  • AH
    Ashley Henderson
    Aug 25, 2025
    1.0
    I haven’t received mail in 2 weeks.. their computers is always down. This the only post that does not have a regular number. They have the usps customer service number. I hate this area

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.