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United States Postal Service

1.8
(97 reviews)

Business Details

6559 S Ashland Ave, Chicago, IL
60636, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6559 S Ashland Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6559 S Ashland Ave, Chicago, IL
60636, United States

Hours

Reviews

1.8
97 reviews
5 stars
17
4 stars
1
3 stars
3
2 stars
3
1 star
73
  • EC
    Erika C
    5 days ago
    1.0
    This place is awful. There system is always down. You will never find a worker at the front desk. If you dont ring the doorbell you can rest assure you'll be waiting all day and you can hear them chit chatting in the back...Very Unprofessional!!
  • SV
    Spacious Vibes
    Jan 27, 2026
    1.0
    LADY AT THIS POST OFFICE NEEDS TO BE FIRED SHE'S VERY RUDE AND UNPROFESSIONAL
  • VV
    VP
    Dec 20, 2025
    1.0
    Truly unprofessional, unorganized, and unhelpful. Not only do workers hang up the phone but they also will chastise you and confront your mail carrier about your mail while you're on the phone. When you explain how unprofessional and uncomfortable it is to have a manager berate a staff member, they accept no accountability and respond with you're being emotional and remind them of your children. Yep, this is who the USPS is allowing to run their customer service. They need to clean house because this was absolutely horrendous and no one should feel so embolden to speak with any customers (or employees) that way.
  • CW
    Charles Walters
    Nov 18, 2025
    1.0
    Worst Post Office ever, terrible customer service, the system is always down, the workers sit in the back and talk loud while customers stand in line for over 5-10 min (even when the bell is rung or when customers knock on the cashier window) etc. We deserve better service in our neighborhoods!
  • AE
    Angelica Emery
    Nov 11, 2025
    1.0
    This place needs to be shut down very unprofessional and never have answers to anything it’s been like this for YEARS

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified February 22, 2026Yext Knowledge Graph
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