Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 9308 S South Chicago Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
9308 S South Chicago Ave, Chicago, IL
60617, United States
Hours
Reviews
1.8
257 reviews
5 stars
30
4 stars
18
3 stars
9
2 stars
9
1 star
191
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unprofessional behavior from staff, with many customers expressing frustration over poor service and lack of assistance.
Mail Handling Issues
Customers frequently reported lost or misdelivered mail, with packages marked as delivered but not received, leading to significant dissatisfaction.
Long Wait Times
Many customers noted long wait times due to understaffing, with only one or two clerks available to assist a large number of customers.
Management Concerns
Several reviews pointed to poor management and lack of training for staff, suggesting that management needs to be reevaluated to improve service quality.
Mixed Experiences
While many reviews were negative, a few customers reported positive experiences with specific staff members, indicating that service quality may vary.
- LNlord nemoOct 4, 20251.0This post office regularly loses your mail or intentionally throws it away. It keeps happening to me at least once a year. 🤬
- RRRoots RadioSep 8, 20251.0on 3sep25 this south Chicago location has an terrible woman as customer service. I ship my personals from chi-LA. After waiting 20 minutes and only one customer service rep this angry woman looked at my box and says we don't take boxes with duct tape on them!! my box never had any piece of duct tape on it, I only used clear & brown shipping tape to secure my box. I was charged $145 for 47lb box to ship to LA had i know I would paid the $85 to use under carriage with Sprit airlines I felt overcharged by USPS. She had problems putting in my address and did not know to correctly operate the computer, I thought employees needed to lift at lease 50lbs she asked a man to handle my box, i delt with a woman that had a bad attitude and could not do her simple job
- SPSandrine PhembaAug 15, 20251.0No kind people right there. They don't know how to talk to people, they lazy to tell you right things in the nicest way. Every time I go there I come out mad because they still being same person since 2020 I moved south side, after 5 ans years I still scaring step there. I don't know why tiktok or Amazon still sending my packages there, I cried already because to go back there. I can't recommend to someone, i put one star, maybe i should put no star if i can... And in my my mailbox also they put the letters don't belong to me, different addresses you can tell but they putting it inside of my mail and sending mine to my neighbors mailbox too. So sad 😔
- MLMonique LeeJul 31, 20252.0The South Chicago community location is always short staffed which makes for a long wait time to be serviced.
- JJJasmine JadaJun 25, 20251.0I don’t understand why the staff here don’t want to do their job , they don’t want to help nobody , alway there longer then 40 minutes and if I ask to see if I have mail they want to give every excuse why they can’t look for it .
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 9308 S South Chicago Ave offer?
They offer mail and package sending, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a passport and get my photo taken at this Post Office?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment using their online scheduler; walk-ins are limited and available only during select hours.
What are the operating hours for this United States Postal Service location?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 8:30 AM to 3:00 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve and pay for a PO Box online through the USPS website and complete the setup in person with two valid forms of ID.
Can I access the PO Boxes after normal business hours?
Most USPS locations provide 24/7 access to lobby PO Boxes but hours may vary, so verify with the local Post Office for specific times.
Where is the nearest public transportation or transit options to the USPS at 9308 S South Chicago Ave?
Nearby, you can find several community amenities but specific transit stations aren't listed; however, customers can explore local landmarks such as Post Office John Buchanan and US Post Office which are also in proximity.
Are there places to eat near this Post Office where I can grab a meal?
Yes, near the Post Office at 9308 S South Chicago Ave, you can visit Romas Restaurant for Italian and Latin American cuisine, McDonald's for fast food, or Roma's Village Bar & Grill for casual dining and drinks.
What local businesses near the Post Office can help with car care?
Nearby car care services include M & A Hand Car Wash and Luxury Car Wash offering auto detailing, as well as Road Runner Tire Express and RCB Tire Shop for tire services and automotive repairs.
Are there any grocery stores or markets near this Post Office for shopping convenience?
Yes, Bone Dry Farmer's Market is nearby, providing fresh fruits, vegetables, and groceries for your shopping needs.