Brand Certified
United States Postal Service
1.8(260 reviews)
Certified by United States Postal Service • Feb 22, 2026
Business Details
9308 S South Chicago Ave, Chicago, IL
60617, United States
Certified by United States Postal Service • Feb 22, 2026
(800) 275-8777
Certified by United States Postal Service • Feb 22, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Feb 22, 2026
About
Certified by United States Postal Service • Feb 22, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 9308 S South Chicago Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Feb 22, 2026
United States Postal Service
9308 S South Chicago Ave, Chicago, IL
60617, United States
Hours
Certified by United States Postal Service • Feb 22, 2026
Reviews
1.8
260 reviews
5 stars
30
4 stars
18
3 stars
9
2 stars
10
1 star
193
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and dismissive behavior from staff, with many customers expressing frustration over the lack of professionalism and assistance.
Delivery Issues
Customers frequently reported problems with mail delivery, including lost packages, incorrect deliveries, and long wait times for service.
Staffing Problems
Many reviews mentioned understaffing at the location, leading to long lines and delays in service.
Management Concerns
Several customers criticized the management for poor handling of issues and lack of accountability among staff.
- ADAlexis DoubleU5 days ago1.0This location needs new management to take the reins and use discernment when hiring mail carriers. My local carrier habitually marks my packages as "Ready for pick up at post office" when she doesn't want to deliver them. It's a regular occurrence that causes frequent delays and extra work to receive packages that were paid to be DELIVERED to my home, not picked up.
- RSRaiza Torrealba SanchezFeb 9, 20261.0They don't help people who need this service if they don't speak English, which is understandable, but they do it in a rude and dismissive way.
- ALAlways luxury Events LlcJan 21, 20261.0The worst post office never deliver the mail in a till manner always switching mail carriers. Makes it hard for people in the zip code cause we waiting on important documents!
- BBBonjourJan 12, 20262.0There is this woman by the name of Karen who is a true "karen". She is rude, nasty face and demeanor. I have reported her several times to the post office, yet she is still there. She should be fired and replaced!!!
- LNlord nemoOct 4, 20251.0This post office regularly loses your mail or intentionally throws it away. It keeps happening to me at least once a year. 🤬
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 9308 S South Chicago Ave offer?
They offer mail and package sending, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a passport and get my photo taken at this Post Office?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment using their online scheduler; walk-ins are limited and available only during select hours.
What are the operating hours for this United States Postal Service location?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 8:30 AM to 3:00 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve and pay for a PO Box online through the USPS website and complete the setup in person with two valid forms of ID.
Can I access the PO Boxes after normal business hours?
Most USPS locations provide 24/7 access to lobby PO Boxes but hours may vary, so verify with the local Post Office for specific times.
Where is the nearest public transportation or transit options to the USPS at 9308 S South Chicago Ave?
Nearby, you can find several community amenities but specific transit stations aren't listed; however, customers can explore local landmarks such as Post Office John Buchanan and US Post Office which are also in proximity.
Are there places to eat near this Post Office where I can grab a meal?
Yes, near the Post Office at 9308 S South Chicago Ave, you can visit Romas Restaurant for Italian and Latin American cuisine, McDonald's for fast food, or Roma's Village Bar & Grill for casual dining and drinks.
What local businesses near the Post Office can help with car care?
Nearby car care services include M & A Hand Car Wash and Luxury Car Wash offering auto detailing, as well as Road Runner Tire Express and RCB Tire Shop for tire services and automotive repairs.
Are there any grocery stores or markets near this Post Office for shopping convenience?
Yes, Bone Dry Farmer's Market is nearby, providing fresh fruits, vegetables, and groceries for your shopping needs.
Brand Certified Facts from United States Postal Service
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Certified February 22, 2026Yext Knowledge Graph
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