Brand Certified
United States Postal Service
2.8(291 reviews)
Certified by United States Postal Service • Feb 22, 2026
Business Details
3024 N Ashland Ave, Chicago, IL
60657, United States
Certified by United States Postal Service • Feb 22, 2026
(800) 275-8777
Certified by United States Postal Service • Feb 22, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Feb 22, 2026
About
Certified by United States Postal Service • Feb 22, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3024 N Ashland Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Feb 22, 2026
Hours
Certified by United States Postal Service • Feb 22, 2026
Reviews
2.8
291 reviews
5 stars
115
4 stars
9
3 stars
7
2 stars
16
1 star
144
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many customers reported rude and unhelpful behavior from staff, with several instances of condescension and disrespect noted.
Service Efficiency
Customers experienced long wait times and inconsistent service, often citing understaffing and delays in processing.
Operational Issues
Frequent complaints about the location being closed during posted hours and lack of available services, such as stamps and tape.
Mixed Experiences
While some customers had positive interactions, particularly with specific staff members, these were overshadowed by numerous negative reviews.
- PCParker Chojnowski3 days ago5.0The clerks were friendly and did their best to work through the long line quickly. Bike parking just outside the entrance makes this an easy stop when running errands.
- MSMegan ShipleyFeb 19, 20261.0The man that works here with the Jeffrey dahmer glasses needs to be fired. Do not even consider this location if you need a passport. Do not even consider this location if you need anything. Again, they need to fire Jeffrey dahmer glasses guy.
- MMMCLFeb 17, 20265.0Huge thank you to the gentleman working this evening! It was my first time sending a letter internationally, and he was so knowledgeable and patient explaining the process to me. Thank you!
- MCMandisa CurtisFeb 9, 20265.0Went in today after being turned around at two different locations in the Chicago area over the weekend and was met by mean and nasty clerks ,but today went to this location and when I say customer service was top tier from the clerk named Brittany who had no problem with helping sending my package off
- BMBrian MansfieldJan 27, 20261.0Arrived early for an appointment, staff (middle aged lady) gave me attitude. I brought a book so said no problem. Then she gave me more attitude when I asked where I should wait. Then my appointment was 20 minutes late, and I got more attitude from the staff. I get that USPS is understaffed but bizarre experience all around, staff doesn’t need to take out their frustration on people
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 3024 N Ashland Ave?
You can send mail and ship packages, purchase money orders, rent PO Boxes, get passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State, and many also take passport photos. You should complete and print your application before applying.
Do I need an appointment for passport services at this Post Office?
Most Post Offices with passport services require an appointment via the online scheduler. Limited walk-in hours are available at select locations.
What are the operating hours of this USPS location?
Monday through Friday, it's open from 8:30 AM to 7:00 PM; Saturday from 9:00 AM to 3:00 PM; and Sunday from 11:00 AM to 2:00 PM.
How can I get a PO Box at this location?
You can apply online or in person. Online reservation is available at the USPS website. In person, bring two valid IDs and your completed application.
Is there access to PO Boxes after regular lobby hours?
Most USPS locations provide 24/7 access to PO Boxes in the lobby, but specific access hours can vary. Check with this Post Office for details.
Are there any other post office locations near 3024 N Ashland Ave?
Yes, nearby are the US Post Office, United States Postal Service locations, and the Graceland Post Office.
What nearby fitness options are available if I want to visit after mailing packages?
You can visit Orangetheory Fitness Chicago-Lakeview for a gym and boot camp experience or Foss Swim School for swimming lessons.
Where can I grab food or coffee near the Post Office?
Nearby, you’ll find Boston Market for American fast food and Starbucks for coffee and snacks.
Are there any medical services close to the USPS location?
Yes, Express Care - Lakeview Clinic, Family Physicians of Lakeview, and Arturo Olivera M.D. are nearby for medical consultations.
Brand Certified Facts from United States Postal Service
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Certified February 22, 2026Yext Knowledge Graph
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