Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3024 N Ashland Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.7
278 reviews
5 stars
107
4 stars
9
3 stars
7
2 stars
16
1 star
139
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees being condescending or dismissive.
Staffing Issues
Frequent complaints about understaffing and long wait times, with customers expressing frustration over the lack of available employees during busy hours.
Operational Problems
Customers noted issues with the location being closed during posted hours and problems with self-service kiosks not functioning.
Mixed Experiences
While some customers had positive interactions with specific staff members, the overall sentiment leaned towards negative experiences, particularly regarding customer service.
- ARAmy RagnoneDec 16, 20253.0Helping out my daughter in Chicago for a few days. Decided to make good use of time and write out and send my Christmas cards. Yesterday I drove to the post office on Ashland to purchase the stamps and mail them. When I arrived there was a white sheet of paper attached to the glass door with a hand written message: “No stamps”. So I walked over to the stamp vending machine in the lobby but it also displayed a message that there were no stamps available! Honestly the Holiday seasons come annually! They should have been better prepared! People still like to mail letters and cards. How short sighted to not have enough stamps of ANY kind! I did not take a photo of the note as the line was really long filled with people holding boxes to be mailed and I was worried about getting someone’s face in the photo! Failed mission of the USPS which I do really highly admire! We need this service as evidence by the really long line of patient and respectful people!The USPS advertises its history of service and commitment to go the extra mile to make sure they deliver our mail. The Postal service failed yesterday and needs to make sure every location has enough stamps!
- JHJakob HarrisonNov 29, 20255.0The main passport lady is so nice and very good at her job. Highly recommend coming here for your passport processing!
- MHMalena HirschNov 8, 20255.0Fast and helpful!
- SHSpencer HillNov 4, 20251.0I never review but I have to say staff was not helpful and unfriendly. Customer service was less than ideal. Will try the other USPS locations going forward.
- COCara OpreaOct 27, 20251.0The staff are very helpful but this place is grossly understaffed. I went twice in one week and the most I've seen is two people working for 10+ customers and passport appointments. They need to hire more people asap.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 3024 N Ashland Ave?
You can send mail and ship packages, purchase money orders, rent PO Boxes, get passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State, and many also take passport photos. You should complete and print your application before applying.
Do I need an appointment for passport services at this Post Office?
Most Post Offices with passport services require an appointment via the online scheduler. Limited walk-in hours are available at select locations.
What are the operating hours of this USPS location?
Monday through Friday, it's open from 8:30 AM to 7:00 PM; Saturday from 9:00 AM to 3:00 PM; and Sunday from 11:00 AM to 2:00 PM.
How can I get a PO Box at this location?
You can apply online or in person. Online reservation is available at the USPS website. In person, bring two valid IDs and your completed application.
Is there access to PO Boxes after regular lobby hours?
Most USPS locations provide 24/7 access to PO Boxes in the lobby, but specific access hours can vary. Check with this Post Office for details.
Are there any other post office locations near 3024 N Ashland Ave?
Yes, nearby are the US Post Office, United States Postal Service locations, and the Graceland Post Office.
What nearby fitness options are available if I want to visit after mailing packages?
You can visit Orangetheory Fitness Chicago-Lakeview for a gym and boot camp experience or Foss Swim School for swimming lessons.
Where can I grab food or coffee near the Post Office?
Nearby, you’ll find Boston Market for American fast food and Starbucks for coffee and snacks.
Are there any medical services close to the USPS location?
Yes, Express Care - Lakeview Clinic, Family Physicians of Lakeview, and Arturo Olivera M.D. are nearby for medical consultations.