Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 3024 N Ashland Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.7
275 reviews
5 stars
105
4 stars
8
3 stars
6
2 stars
16
1 star
140
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many customers reported rude and unprofessional behavior from staff, with several instances of condescension and disrespect.
Service Efficiency
Customers frequently mentioned long wait times and understaffing, leading to frustration during busy hours.
Kiosk Issues
The self-service kiosks were often reported as malfunctioning or not providing necessary services, contributing to longer wait times.
Inconsistent Hours
Numerous reviews highlighted that the post office frequently opens late or closes early, causing inconvenience for customers.
Mixed Experiences
While some customers had positive interactions with specific staff members, the overall sentiment leaned towards dissatisfaction with service.
- MHMalena HirschNov 8, 20255.0Fast and helpful!
- SHSpencer HillNov 4, 20251.0I never review but I have to say staff was not helpful and unfriendly. Customer service was less than ideal. Will try the other USPS locations going forward.
- COCara OpreaOct 27, 20251.0The staff are very helpful but this place is grossly understaffed. I went twice in one week and the most I've seen is two people working for 10+ customers and passport appointments. They need to hire more people asap.
- KKKatoOct 3, 20251.0Passport agency is extremely uniformed of name change process … they didn’t even have express available
- AAAndrew AlbertSep 22, 20255.0Jessica! Thank you. This process is so painful as parents! You photocopied the things I needed to do myself and made the passport renewal process for my 13yo so easy. At the end, I was waiting for a "nope, sorry, go home and do all these things and come back in 2 mos". Really appreciate your kindness and patience last Saturday.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 3024 N Ashland Ave?
You can send mail and ship packages, purchase money orders, rent PO Boxes, get passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State, and many also take passport photos. You should complete and print your application before applying.
Do I need an appointment for passport services at this Post Office?
Most Post Offices with passport services require an appointment via the online scheduler. Limited walk-in hours are available at select locations.
What are the operating hours of this USPS location?
Monday through Friday, it's open from 8:30 AM to 7:00 PM; Saturday from 9:00 AM to 3:00 PM; and Sunday from 11:00 AM to 2:00 PM.
How can I get a PO Box at this location?
You can apply online or in person. Online reservation is available at the USPS website. In person, bring two valid IDs and your completed application.
Is there access to PO Boxes after regular lobby hours?
Most USPS locations provide 24/7 access to PO Boxes in the lobby, but specific access hours can vary. Check with this Post Office for details.
Are there any other post office locations near 3024 N Ashland Ave?
Yes, nearby are the US Post Office, United States Postal Service locations, and the Graceland Post Office.
What nearby fitness options are available if I want to visit after mailing packages?
You can visit Orangetheory Fitness Chicago-Lakeview for a gym and boot camp experience or Foss Swim School for swimming lessons.
Where can I grab food or coffee near the Post Office?
Nearby, you’ll find Boston Market for American fast food and Starbucks for coffee and snacks.
Are there any medical services close to the USPS location?
Yes, Express Care - Lakeview Clinic, Family Physicians of Lakeview, and Arturo Olivera M.D. are nearby for medical consultations.