Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4222 W Madison St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous customers reported problems with package deliveries, including missing packages, claims of attempted deliveries without actual attempts, and packages being marked as delivered when they were not.
Customer Service
Many reviews highlighted poor customer service, with staff being described as rude, unprofessional, and unhelpful, often failing to answer phones or assist customers effectively.
Long Wait Times
Customers frequently complained about long wait times at the post office, often having to wait for extended periods with only one or two clerks available.
Theft Concerns
Several reviews mentioned concerns about packages being stolen or tampered with, leading to distrust in the facility's handling of mail.
Management Issues
There were calls for new management and staffing changes, with many customers expressing frustration over the lack of accountability and poor operational practices.
AA
AYOTRAV
Dec 15, 2025
1.0
Had to reschedule a delivery, the day of the delivery I waited all day just to not get my delivery. They did not give an update nor did they answer the phone. Then the tracking system went down and now i dont know when I will get my package hopefully tuesday but who knows. This location needs new management or to be closed down honestly
KK
Kay Khalour
Nov 24, 2025
1.0
This is literally the worst post office . They never have your mail and have a 10000 excuses. Either move them people around or close the facility. They’re really a disservice to the community if they can’t help or service us correctly
EJ
Earnest Jackson
Sep 27, 2025
1.0
How you don’t deliver mail
BD
Belladonna Devereux
Aug 15, 2025
1.0
Just moved over here. And now they have stolen my package. It was very calculated and im absolutely disgusted that I will no longer be able to ship packages to my HOME. Yall are absolutely disgusting.
RS
Rayshawn Sheppard
Aug 11, 2025
1.0
If I could leave no stars I would the level of shear incompetence that the mail carriers in North Lawndale possess is astounding. Packages come up missing mail delivered late or not at all. Then customer service is no help as they give you the run around when you attempt to file a claim on an insured package. I guess this is why people invest in PO Boxes or have their mail held at the post office.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location at 4222 W Madison St?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at the 4222 W Madison St Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this USPS location?
Yes, most passport services require scheduling an appointment online, though limited walk-in hours are offered at select locations.
What are the operating hours of the United States Postal Service at 4222 W Madison St?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturdays from 8:00 AM to 1:00 PM, and closed on Sundays.
How can I rent a PO Box at this USPS location?
You can search for and reserve PO Boxes online and complete your setup at the local Post Office by bringing two valid IDs and your application.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Check with the Post Office for specifics.
Where is the Mary Alice Henry Post Office in relation to this USPS location, and how might it be useful?
Mary Alice Henry Post Office is a nearby public service location; customers might visit it as an alternative or for additional postal services in the area.
Are there nearby dining options close to the United States Postal Service at 4222 W Madison St?
Yes, Luigi's Pizza and Panchitos Tacos are nearby restaurants where customers can enjoy a meal before or after their visit.
What nearby places can customers visit if they need printing or graphic design services near this USPS location?
GQ Designs LLC offers graphic design and printing services nearby, providing a convenient option for customers needing professional printing.
How can nearby public transit options or landmarks help customers locate the Post Office at 4222 W Madison St?
While specific transit stations are not listed, nearby landmarks like Mary Alice Henry Post Office and recognizable restaurants such as Luigi's Pizza can help customers find the location easily.