Brand Certified
United States Postal Service
1.5(148 reviews)
Certified by United States Postal Service • Feb 22, 2026
Business Details
4222 W Madison St, Chicago, IL
60624, United States
Certified by United States Postal Service • Feb 22, 2026
(800) 275-8777
Certified by United States Postal Service • Feb 22, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Feb 22, 2026
About
Certified by United States Postal Service • Feb 22, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4222 W Madison St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Feb 22, 2026
Hours
Certified by United States Postal Service • Feb 22, 2026
Reviews
1.5
148 reviews
5 stars
15
4 stars
3
3 stars2
2 stars
4
1 star
124
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported missing packages, undelivered mail, and false claims of delivery attempts.
Customer Service
Many reviews highlighted unprofessional and rude staff, with complaints about long wait times and lack of assistance.
Management Concerns
Customers expressed a need for better management and staffing, citing ongoing issues without resolution.
Package Theft
Several reviews mentioned packages being stolen or tampered with at this location.
- CFCarlos FV2 days ago1.04/5 deliveries say delivery attempt fail when they don't even requiere signature or anyone to be present.
- RWRobert WalkerFeb 19, 20261.0By far the worst post office I have ever went to to get my mail, yesterday I supposed to have a package delivered then get here giving me some excuse that the postal worker was off today I see a new postal worker in the postal van just sitting there for like an hour and a half and then deliver anything and still haven't got my package
- CDCleo DixonJan 21, 20261.0Don’t expect a check in the mail you will not receive it and you won’t receive any mail for days.
- AAAYOTRAVDec 15, 20251.0Had to reschedule a delivery, the day of the delivery I waited all day just to not get my delivery. They did not give an update nor did they answer the phone. Then the tracking system went down and now i dont know when I will get my package hopefully tuesday but who knows. This location needs new management or to be closed down honestly
- KKKay KhalourNov 24, 20251.0This is literally the worst post office . They never have your mail and have a 10000 excuses. Either move them people around or close the facility. They’re really a disservice to the community if they can’t help or service us correctly
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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Certified February 22, 2026Yext Knowledge Graph
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