United States Postal Service

2.7
438 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 433 W Harrison St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
433 W Harrison St, Chicago, IL
60699, United States

Hours

Reviews

2.7
438 reviews
5 stars
140
4 stars
39
3 stars
22
2 stars
11
1 star
226

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.

Efficiency

Numerous reviews highlighted issues with long wait times, unprocessed packages, and poor handling of mail.

Accessibility

Customers expressed frustration with inaccurate hours of operation and difficulty accessing the location.

Positive Experiences

Some customers praised specific employees for their helpfulness and efficiency, indicating that good service is possible at this location.

Facility Issues

Several reviews mentioned the building's disrepair and lack of necessary supplies, contributing to a negative experience.
  • WH
    Wyatt Huffman
    5 days ago
    1.0
    I don’t care, I just wanna feel like doing this
  • MM
    Matty Matt
    Nov 9, 2025
    5.0
    Best Post Office in Chicago
  • LG
    life is good
    Nov 5, 2025
    1.0
    Inspectors Ross Hinckley and Fran Pilon fail to uphold the integrity of the USPS. A crime was committed, and they will not give me (the victim) a copy of the incident report. Why? Is it because the person who committed the crime was a former Madison Police Supervisor?
  • AL
    Ahmed Laguetar
    Oct 28, 2025
    5.0
    Stopped by at 8:30 and received great service.
  • AH
    Assma Ha
    Oct 27, 2025
    1.0
    They want me to go to a staples to print a label. A postal office should have printer in 2025 The staff is also so rude and unwelcoming

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.