Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 433 W Harrison St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.
Efficiency
Numerous reviews highlighted issues with long wait times, unprocessed packages, and poor handling of mail.
Accessibility
Customers expressed frustration with inaccurate hours of operation and difficulty accessing the location.
Positive Experiences
Some customers praised specific employees for their helpfulness and efficiency, indicating that good service is possible at this location.
Facility Issues
Several reviews mentioned the building's disrepair and lack of necessary supplies, contributing to a negative experience.
WH
Wyatt Huffman
5 days ago
1.0
I don’t care, I just wanna feel like doing this
MM
Matty Matt
Nov 9, 2025
5.0
Best Post Office in Chicago
LG
life is good
Nov 5, 2025
1.0
Inspectors Ross Hinckley and Fran Pilon fail to uphold the integrity of the USPS.
A crime was committed, and they will not give me (the victim) a copy of the incident report. Why? Is it because the person who committed the crime was a former Madison Police Supervisor?
AL
Ahmed Laguetar
Oct 28, 2025
5.0
Stopped by at 8:30 and received great service.
AH
Assma Ha
Oct 27, 2025
1.0
They want me to go to a staples to print a label. A postal office should have printer in 2025
The staff is also so rude and unwelcoming
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 433 W Harrison St, Chicago?
This USPS location offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and other postal products and services.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications. Most locations, including this one, can also take passport photos by appointment.
Is it necessary to schedule an appointment for passport services here?
Yes, you generally need to schedule an appointment using the online scheduler for passport services. Limited walk-in hours may be available at select locations.
What are the operating hours of this USPS location?
Monday to Friday, it is open from 8:30 AM until 11:59 PM; Saturday from 9:00 AM to 11:00 PM; and Sunday from 10:00 AM to 9:00 PM.
Can I rent a PO Box at the 433 W Harrison St Post Office, and how do I reserve one?
Yes, you can rent a PO Box at this location. You can search availability and reserve one online at the USPS website, then complete the setup in person.
Does this USPS branch offer 24/7 access to PO Boxes in the lobby?
Most USPS locations provide 24/7 access to PO Boxes in the lobby, but specific access hours can vary. Please confirm with this Post Office for exact details.
What is the fee for taking a passport photo at this location?
The current fee for a passport photo at USPS is $15.
What notable places are near the United States Postal Service at 433 W Harrison St?
Nearby places include Cardiss Collins Postal Store, United States Custom House, and Old Chicago Main Post Office, all useful for postal and government-related visits.
Are there dining options close to the USPS at 433 W Harrison St for visitors?
Yes, nearby dining options include Aurelios Pizza, Indian Garden, The Outpost, Shark's Fish & Chicken, and Harold's Chicken Shack, offering varied cuisines for before or after your visit.
How can nearby transit or landmarks help me find the United States Postal Service at 433 W Harrison St?
The USPS location is close to landmarks like the Sears Tower Downtown Chicago, which can serve as a reference point to navigate to the Post Office easily.