Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 433 W Harrison St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.7
448 reviews
5 stars
146
4 stars
39
3 stars
22
2 stars
11
1 star
230
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised individual staff members for their helpfulness, many others reported rude and unprofessional behavior from multiple employees.
Efficiency
Numerous reviews highlighted issues with long wait times, unprocessed packages, and staff being unhelpful or unavailable, leading to frustration among customers.
Facility Issues
Customers expressed dissatisfaction with the location's accessibility, cleanliness, and operational hours, including instances of being closed during posted hours.
Positive Experiences
Despite the negative feedback, some customers shared positive experiences, particularly with specific staff members who provided excellent service.
- XBXavier BrumleyJan 3, 20261.0Phone virtual assistant is the worst Ive ever experienced by far. It’s also completely impossible to speak to a person. It feels as if they are trying to avoid assisting you. I wish there was an option for 0 stars.
- CPClarence PersonJan 3, 20261.0I was supposed to get a package on 1-2-26. It was tracked to a P.O.BOX. SO I WENT to that post office on 1-3-26 at 8am and they said it would be delivered today to my house. My hold neighborhood hasn't received any mail after the holiday. I don't know why they are not delivering any mail over here. And I don't know why they lied to me about delivering my package today.
- RJRose JJan 3, 20265.0Finally, a Chicago post office with someone working and not complaining! My clerk , a nice young lady (clerk 09)was professional and service was fast. Thank you. However, it's usually not like this when the cursing guy is there that's always on his phone or complaining🙄
- UYUeno Y.Dec 21, 20251.0ABSOLUTELY RUDE AND CONDESCENDING grandma-aged lady who worked on passports with curly hair and glasses. Website wasn’t working so I walked in to ask about appointments and she kept saying “you can read the form and what it says on there and mail it in”. The website for passports literally said you could do renewals at designated post offices. Don’t go here for passport renewals. They’re awful.
- LFLynn FernandesDec 15, 20255.0Giving a 5 star review because it's clear that finding a post office that meets everyones needs is very hard. This location deserves way more stars vs what it currently has. I had a great visit to this location today and want others who might be a caregiver or someone who needs nice parking experience while visiting the post office to know this is your spot. I needed to mail out holiday cards. So from a services stand point I only needed stamps and to ask a question about international postage but I needed to park for personal reasons with ease. There was another review mentioning the FREE PARKING and I was sold. It's a very generous size parking garage and there are elevators up to the lobby. I did have to walk up broken escalators - but it was a personal choice. The line was not long at 10 am and the staff working were all lovely. I got my stamps, asked a question at the counter and was back in my car all within 15 min.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 433 W Harrison St, Chicago?
This USPS location offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and other postal products and services.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications. Most locations, including this one, can also take passport photos by appointment.
Is it necessary to schedule an appointment for passport services here?
Yes, you generally need to schedule an appointment using the online scheduler for passport services. Limited walk-in hours may be available at select locations.
What are the operating hours of this USPS location?
Monday to Friday, it is open from 8:30 AM until 11:59 PM; Saturday from 9:00 AM to 11:00 PM; and Sunday from 10:00 AM to 9:00 PM.
Can I rent a PO Box at the 433 W Harrison St Post Office, and how do I reserve one?
Yes, you can rent a PO Box at this location. You can search availability and reserve one online at the USPS website, then complete the setup in person.
Does this USPS branch offer 24/7 access to PO Boxes in the lobby?
Most USPS locations provide 24/7 access to PO Boxes in the lobby, but specific access hours can vary. Please confirm with this Post Office for exact details.
What is the fee for taking a passport photo at this location?
The current fee for a passport photo at USPS is $15.
What notable places are near the United States Postal Service at 433 W Harrison St?
Nearby places include Cardiss Collins Postal Store, United States Custom House, and Old Chicago Main Post Office, all useful for postal and government-related visits.
Are there dining options close to the USPS at 433 W Harrison St for visitors?
Yes, nearby dining options include Aurelios Pizza, Indian Garden, The Outpost, Shark's Fish & Chicken, and Harold's Chicken Shack, offering varied cuisines for before or after your visit.
How can nearby transit or landmarks help me find the United States Postal Service at 433 W Harrison St?
The USPS location is close to landmarks like the Sears Tower Downtown Chicago, which can serve as a reference point to navigate to the Post Office easily.