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Visit your local Post Office™ at 355 E Ohio St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
220 reviews
5 stars
43
4 stars
12
3 stars
6
2 stars
8
1 star
151
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees being described as helpful and friendly, while others are noted for being rude and unprofessional.
Staffing Issues
Many reviews highlight understaffing, particularly during peak hours, leading to long wait times and frustration among customers.
Operational Hours
Customers frequently report that the post office closes earlier than advertised and takes extended lunch breaks, causing inconvenience.
Lost Mail
Several customers have experienced issues with lost or delayed mail, raising concerns about the reliability of services at this location.
Cleanliness and Environment
Some reviews mention that the post office is clean and well-stocked, contributing positively to the overall experience.
- LDLeah Draland5 days ago1.0Had the WORST experience with an extremely rude and unprofessional woman employee at 4:30pm 11/19/25. She should be fired immediately and should work in a dungeon next time where she does not have to interact with people. As I was leaving another customer said she was sorry about my experience and that the lady is always rude.
- AHAdam HammondOct 15, 20251.0Closed between 4 and 5 pm for some reason. Not listed on the hours.
- RERegina Garza ElizondoSep 22, 20251.0Absolutely terrible experience with the woman who works there. If I could leave less than one star I would. It was my first time using USPS and I had a QR code for my return. I had no idea I had to get my own box. I wait in the line and when it’s my turn I show her my QR and she seemed super annoyed that I didn’t have a box assuming that I had to know beforehand to grab it. So she points at the box stand so I run to grab one. And she uses a rude tone to tell me to come back and grab my phone (which I left there because of the QR) and I told her I was just grabbing the box. She starts getting agitated saying she wasn’t done talking and I cut her off because I turned around to grab the box (the box Stand was right next to us) I tell her she is being extremely rude and she gets upset and says that she is not helping me anymore and I should figure it out on my own. She then proceeds to help the next person, so I lost my spot. I then went to the USPS in the Hancock and they were super nice, gave me an envelope themselves and packed it for me. I will not be going back to this location I would rather walk more. She definitely should not be working with people if she doesn’t have the patience for it. She is super unprofessional This was an upsetting experience.
- FSFaisal SuhaibaniSep 17, 20255.0The low rating is so unjustified. Totally perfect service today and this is my first time using usps took 3 minutes to do it from a to z
- PJPatricia JonesSep 11, 20252.0There was a lovely gentleman, kind and helpful and joyful. Unfortunately this person is now a woman who is the opposite - i listened to her speak badly about other customers.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 355 E Ohio St offer?
This Post Office provides mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a passport at this location?
Yes, this Post Office accepts first-time passport applications and may also provide passport photo services with an appointment.
Do I need an appointment for passport services?
Most Post Offices with passport services require scheduling an appointment via the online scheduler, though some offer limited walk-in hours.
What are the operating hours of this Post Office?
The Post Office is open Monday to Friday from 9:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
How can I get a PO Box at this location?
You can apply for a PO Box online or in person by bringing two valid IDs and a completed application form.
Is there parking available near the Post Office at 355 E Ohio St?
Yes, SP+ Parking and the Arrive at Streeterville Garage offer parking options nearby for convenient access to the Post Office.
Are there dining options near the United States Postal Service at 355 E Ohio St?
Yes, nearby restaurants include Streeterville Pizzeria & Tap, L'aventino Forno Romano, Robert's Pizza Co., and Yolk., great for grabbing a meal before or after your visit.
What public markets or grocery options are close to this Post Office?
Foxtrot Market is a nearby public market providing groceries and convenience items close to the Post Office.
How can customers combine a visit to the Post Office with local amenities?
Customers can park at nearby garages like SP+ Parking, enjoy a meal at nearby restaurants, or shop at Foxtrot Market before or after handling their postal needs.
Where can I find official online resources for services offered at this Post Office?
Visit the official USPS website or use the online scheduler to book passport appointments and reserve PO Boxes securely.