Brand Certified
United States Postal Service
2.1(226 reviews)
Certified by United States Postal Service • Feb 22, 2026
Business Details
355 E Ohio St, Chicago, IL
60611, United States
Certified by United States Postal Service • Feb 22, 2026
(800) 275-8777
Certified by United States Postal Service • Feb 22, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Feb 22, 2026
About
Certified by United States Postal Service • Feb 22, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 355 E Ohio St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Feb 22, 2026
Hours
Certified by United States Postal Service • Feb 22, 2026
Reviews
2.1
226 reviews
5 stars
46
4 stars
12
3 stars
6
2 stars
8
1 star
154
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.
Operational Hours
Frequent complaints about the location being closed during posted hours, including unexpected closures and long lunch breaks.
Staffing Issues
Customers noted understaffing during peak hours, resulting in long wait times and inefficient service.
Mixed Experiences
While some customers praised the helpfulness of certain employees, others had consistently negative interactions, indicating a lack of uniform service quality.
- ODOlivia DJan 14, 20261.0This location is never open when it says it should be.
- ASAyse SahinDec 22, 20255.0Excellent service by two very gracious women who are lovely human beings.
- JCJonathan CarylDec 11, 20251.0The employees here never fail to ruin my day or make me feel like garbage! Try any other location on planet earth before coming here!
- JZJustyna ZakariaDec 9, 20251.0I walked in at 4:05 PM and walked up to a line of 5 customers. Another person walked in behind me and stood in the line as well. The worker behind the counter then abruptly looked up at me and the person behind me and said "the post office is closed. We're opening again at 5.30." basically telling me and the other person who came in after me that we must exit because she will not help us. These "amended" hours were not posted anywhere, nor were the inner doors (past the lobby, to get in to the area where you receive service) locked to prevent customers from joining in the queue. The post office is supposed to be open till 6PM today. Very rude and unprofessional!!
- LDLeah DralandNov 19, 20251.0Had the WORST experience with an extremely rude and unprofessional woman employee at 4:30pm 11/19/25. She should be fired immediately and should work in a dungeon next time where she does not have to interact with people. As I was leaving another customer said she was sorry about my experience and that the lady is always rude.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 355 E Ohio St offer?
This Post Office provides mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a passport at this location?
Yes, this Post Office accepts first-time passport applications and may also provide passport photo services with an appointment.
Do I need an appointment for passport services?
Most Post Offices with passport services require scheduling an appointment via the online scheduler, though some offer limited walk-in hours.
What are the operating hours of this Post Office?
The Post Office is open Monday to Friday from 9:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
How can I get a PO Box at this location?
You can apply for a PO Box online or in person by bringing two valid IDs and a completed application form.
Is there parking available near the Post Office at 355 E Ohio St?
Yes, SP+ Parking and the Arrive at Streeterville Garage offer parking options nearby for convenient access to the Post Office.
Are there dining options near the United States Postal Service at 355 E Ohio St?
Yes, nearby restaurants include Streeterville Pizzeria & Tap, L'aventino Forno Romano, Robert's Pizza Co., and Yolk., great for grabbing a meal before or after your visit.
What public markets or grocery options are close to this Post Office?
Foxtrot Market is a nearby public market providing groceries and convenience items close to the Post Office.
How can customers combine a visit to the Post Office with local amenities?
Customers can park at nearby garages like SP+ Parking, enjoy a meal at nearby restaurants, or shop at Foxtrot Market before or after handling their postal needs.
Where can I find official online resources for services offered at this Post Office?
Visit the official USPS website or use the online scheduler to book passport appointments and reserve PO Boxes securely.
Brand Certified Facts from United States Postal Service
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Certified February 22, 2026Yext Knowledge Graph
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