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Visit your local Post Office™ at 3933 W North Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Customers frequently reported that the post office is closed during posted hours, often without notice, leading to frustration.
Customer Service
While some employees, particularly Mr. Reyes, received high praise for their friendly and helpful service, there were also complaints about rudeness from other staff.
Lunch Break Issues
Many reviews highlighted problems with the lengthy and poorly timed lunch breaks, causing unexpected closures during peak hours.
Reliability Concerns
Overall, the location has been described as unreliable, with customers unsure if it will be open when they arrive.
Positive Employee Recognition
Despite the issues, several customers expressed appreciation for specific employees, particularly Mr. Reyes, noting their exceptional service and positive attitudes.
JB
Juan Barrera
Oct 21, 2025
1.0
I was there at 3:40 and it's closed and the schedule says closed at 4:30
EE
Emelyn
Aug 15, 2025
1.0
Ever since the man retired whoever replaced them is horrible they are never there it is always closed earlier than what it should be
CB
Charlie “Coal22” Brown
Jul 15, 2025
1.0
This place is generally sucks. The lady that works there is amazing. But the business is self trash closes at random times with no notification. It makes honestly no sense. You spend your time coming here and nobody is ever there. Just close the place permanently if it’s going to be like that.
SM
silvia Matos
Jun 23, 2025
1.0
La oficina solo trabaja 1 o 2 horas por días toma el lunch de 4 horas. El personal que tienen trabajando es muy irresponsable
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 3933 W North Ave?
You can send mail and packages, get money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this Post Office.
Can I apply for a passport at this United States Postal Service location?
Yes, this Post Office accepts first-time U.S. passport applications and most locations can take your passport photo. Be sure to complete and print your passport application form before applying.
Is an appointment required to receive passport services here?
Yes, you generally need to schedule an appointment online to access passport services. Limited walk-in hours are available at select locations.
Does this location provide passport photo services and what is the cost?
Passport photo services are available by appointment only and the current fee for a passport photo is $15.
What are the operating hours of the United States Postal Service at 3933 W North Ave?
The Post Office is open Monday through Friday from 9:30 AM to 4:30 PM and closed on Saturdays and Sundays.
Can I rent a PO Box at this United States Postal Service and how do I do it?
Yes, you can reserve a PO Box online or in person. Online reservations can be made at the USPS website, and you’ll receive instructions for completing your registration at the Post Office.
Is after-hours access available for PO Boxes at this Post Office?
Most locations offer 24/7 lobby access for PO Boxes, but access hours vary. Check with this specific Post Office for their lobby access hours.
What nearby places can I visit before or after my visit to the Post Office?
Nearby, you can visit The Green Llama Cafe for coffee, Tropical Taste Restaurant for Caribbean cuisine, or Central Bakery for fresh baked goods.
Are there financial services nearby the Post Office location?
Yes, nearby financial services include Jackson Hewitt Tax Service, H&R Block, Solaris Financial Group, and Old National Bank to help with taxes, financial advising, and banking needs.
What transit or community landmarks can help me find this Post Office?
You can find the Post Office near Keystone Park and close to churches like One Way Life Ministry and Iglesia del Nazareno Central Chicago, which are notable nearby landmarks.