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United States Postal Service

3.6
(128 reviews)

Business Details

3933 W North Ave, Chicago, IL
60647, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3933 W North Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3933 W North Ave, Chicago, IL
60647, United States

Hours

Reviews

3.6
128 reviews
5 stars
73
4 stars
10
3 stars
5
2 stars
7
1 star
33

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the friendly and helpful staff, particularly highlighting Mr. Reyes for his exceptional customer service.

Inconsistent Hours

Many reviews noted that the post office frequently closes unexpectedly or operates on inconsistent hours, leading to frustration among customers.

Efficiency

Some customers reported quick service and minimal wait times, especially when the staff was present.

Customer Frustration

Several reviews expressed dissatisfaction with the lack of communication regarding operating hours and unexpected closures.
  • AQ
    Angelo Quintanilla
    Feb 3, 2026
    5.0
    Friendly lovely staff, quick and easy, knowledgeable and painless, the usps down the street was packed and gave me issues, this is the best usps ive been to.
  • AG
    augustine galindo
    Jan 29, 2026
    5.0
    Went around 1:20pm on 01/28/26. Tanielle was nice, smooth experience. No line and was out in less than 5 minutes.
  • DM
    D M
    Jan 12, 2026
    1.0
    Don’t even bother. Somehow always closed. This has happened so many times. Impossible to rely on this place.
  • JB
    Juan Barrera
    Oct 21, 2025
    1.0
    I was there at 3:40 and it's closed and the schedule says closed at 4:30
  • CF
    Cal Filkin
    Sep 16, 2024
    1.0
    i don’t think this PO exists anymore. it’s been closed the last 3 times i’ve gone

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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