United States Postal Service

3.6
122 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3933 W North Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3933 W North Ave, Chicago, IL
60647, United States

Hours

Reviews

3.6
122 reviews
5 stars
69
4 stars
9
3 stars
5
2 stars
7
1 star
32

What are people saying?

AI-generated from recent customer reviews

Inconsistent Hours

Customers frequently reported that the post office is closed during posted hours, often without notice, leading to frustration.

Customer Service

While some employees, particularly Mr. Reyes, received high praise for their friendly and helpful service, there were also complaints about rudeness from other staff.

Lunch Break Issues

Many reviews highlighted problems with the lengthy and poorly timed lunch breaks, causing unexpected closures during peak hours.

Reliability Concerns

Overall, the location has been described as unreliable, with customers unsure if it will be open when they arrive.

Positive Employee Recognition

Despite the issues, several customers expressed appreciation for specific employees, particularly Mr. Reyes, noting their exceptional service and positive attitudes.
  • JB
    Juan Barrera
    Oct 21, 2025
    1.0
    I was there at 3:40 and it's closed and the schedule says closed at 4:30
  • EE
    Emelyn
    Aug 15, 2025
    1.0
    Ever since the man retired whoever replaced them is horrible they are never there it is always closed earlier than what it should be
  • CB
    Charlie “Coal22” Brown
    Jul 15, 2025
    1.0
    This place is generally sucks. The lady that works there is amazing. But the business is self trash closes at random times with no notification. It makes honestly no sense. You spend your time coming here and nobody is ever there. Just close the place permanently if it’s going to be like that.
  • SM
    silvia Matos
    Jun 23, 2025
    1.0
    La oficina solo trabaja 1 o 2 horas por días toma el lunch de 4 horas. El personal que tienen trabajando es muy irresponsable

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.