Brand Certified
United States Postal Service
1.7(432 reviews)
Certified by United States Postal Service • Feb 22, 2026
Business Details
3750 N Kedzie Ave, Chicago, IL
60618, United States
Certified by United States Postal Service • Feb 22, 2026
(800) 275-8777
Certified by United States Postal Service • Feb 22, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Feb 22, 2026
About
Certified by United States Postal Service • Feb 22, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3750 N Kedzie Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Feb 22, 2026
Hours
Certified by United States Postal Service • Feb 22, 2026
Reviews
1.7
432 reviews
5 stars
61
4 stars
12
3 stars
7
2 stars
15
1 star
337
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over the lack of basic courtesy and professionalism.
Service Efficiency
Customers reported long wait times and understaffing, often encountering only one employee available to assist despite long lines.
Passport Services
Many customers experienced significant issues with passport applications, including lost documents and unhelpful staff, leading to strong recommendations to avoid this location for such services.
Delivery Issues
Frequent complaints about mail delivery problems, including misdelivered packages and delays, were noted, indicating a systemic issue with service reliability.
Mixed Experiences
While many reviews were negative, a few customers reported positive interactions with specific employees, suggesting that experiences may vary depending on who is working.
- JJJ J1 day ago1.0Good luck if you live in the area where this post office delivers your mail. Constantly pirces that never show up, from credit cards to legal paperwork, etc. If you contact them they will tell you that it's normal and there's no problem.
- VTValerie TeruelFeb 2, 20261.0Ugh! One staff on duty, waited about 2 to 3 minutes he was busy in the back I called out he yelled back, came out 2 minutes later to tell me he’d be busy for 3 more minutes, after 3 minutes I started recording, 4 minutes later he came out to serve a massive line. This really is the worst P.O in Chicago. With the new changes the PO has made I now have to wait in line to get receipts for my packages to show when they were actually sent out. Poor management, makes for miserable staff!
- SCShen ChuJan 30, 20261.0Worst USPS in the world. Staff are rude and extremely slow. In addition, they take up so much street parking, even though they said they were going to build a parking garage for their fleets - never happened.
- CLChi Town LivingJan 17, 20261.0If you're reading this I have bad news for you; this is the worst postal office that I've ever dealt with in all my years of being a Chicago resident. I've filed 2 complaints about receiving my mail late, opened or mangled and did not get a response from anyone. Just look at all the other reviews. They are slow, incompetent (how hard is it to put mail in a mailbox without ripping it?) and rude. Next step is filing with the attorney general and you should too if you've experienced similar.
- LMLinka94 MJan 13, 20261.0I strongly advise against using this USPS location for passport applications. I attended a scheduled passport appointment here where my application was reviewed, accepted, and fees were paid. Despite this, my passport application was never transmitted to the U.S. Department of State. The National Passport Information Center confirmed that no application was ever received, and USPS has been unable to locate it or provide a tracking number. This means that after USPS took custody of my passport application and original documents, it effectively disappeared. Customer service has been unhelpful, and I’ve been left to resolve an issue that should never happen with something as critical as a passport. Passport applications involve original identifying documents, time-sensitive travel needs, and federal processing. This location demonstrated a serious failure in handling that responsibility. If you value your time, documents, and peace of mind, do not apply for a passport at this location. Go the extra mile and apply directly at a passport agency or a more reliable facility instead. I wish I had.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 3750 N Kedzie Ave?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and most of these locations also take passport photos. You need to complete and print your application form before applying.
Do I need an appointment for passport services at this Post Office?
Yes, most Post Offices offering passport services require scheduling an appointment through the online scheduler. Limited walk-in hours are available at select locations.
What is the fee for taking a passport photo at this location?
The current fee for a passport photo at USPS is $15.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person at this Post Office. To apply online, visit the USPS PO Box page. Bring two valid IDs when applying in person.
Are the PO Boxes accessible after normal business hours?
Most USPS locations provide 24/7 lobby access to PO Boxes, but access hours may vary by location. Check with this Post Office for specific details.
What are the business hours for the USPS at 3750 N Kedzie Ave?
Monday to Friday from 8:30 AM to 5:00 PM and Saturday from 9:00 AM to 2:30 PM. The Post Office is closed on Sundays.
Is there a UPS Access Point locker near the USPS at 3750 N Kedzie Ave for package drop-off?
Yes, the UPS Access Point Locker is nearby and can be a convenient option for dropping off or picking up packages when visiting the area.
Where can I find dining options near the Post Office at 3750 N Kedzie Ave?
Nearby dining options include Christina's Place, Angie’s Tavern, and several other pubs and American restaurants where you can enjoy a meal before or after your visit.
What nearby services can I access around the USPS location at 3750 N Kedzie Ave?
You can find various services nearby such as Cash for Chicago Houses for real estate, Mike’s Hair Studio for beauty needs, and Crosstown Chiropractic for health care.
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