Brand Certified
United States Postal Service
1.6(406 reviews)
Certified by United States Postal Service • Feb 22, 2026
Business Details
3401 W Devon Ave, Chicago, IL
60659, United States
Certified by United States Postal Service • Feb 22, 2026
(800) 275-8777
Certified by United States Postal Service • Feb 22, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Feb 22, 2026
About
Certified by United States Postal Service • Feb 22, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3401 W Devon Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Feb 22, 2026
Hours
Certified by United States Postal Service • Feb 22, 2026
Reviews
1.6
406 reviews
5 stars
44
4 stars
10
3 stars
12
2 stars
11
1 star
329
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of professionalism.
Wait Times
Customers frequently reported excessively long wait times, often with only one or two employees available to assist a large number of patrons.
Facility Issues
The post office was described as dirty and poorly maintained, with complaints about inadequate staffing and lack of necessary supplies.
Inconsistent Service
While some customers had positive experiences with specific employees, many others reported inconsistency in service quality, leading to overall dissatisfaction.
- ACAngel gabriel castilloFeb 10, 20261.0When are they going to fire the Indian lady? She's been there for years and still manages to lose my mail and still get mad and start being rude like if its my fault my mail is lost
- GKGeorge KFeb 5, 20261.0Someone needs to investigate why the employees deliver mail after it is dark, why they don't do so during the day, and what they are doing during the day. Why are they delivering after work hours? Are they doing it for the overtime costing taxpayers?
- BCBurek Shop ChicagoFeb 2, 20265.0Very nice stuff helpful and quick service!
- NSNaseem SultanaJan 22, 20261.0I would not recommend this post office. Most of the time, only one employee is working, which causes long wait times. The staff is often rude and seems poorly trained, as they do not appear to know how to properly handle basic services.
- CRC RJan 3, 20265.0Review written 01/03/2026. They were able to quickly process my in-person ID verification for mail forwarding. Friendly professional employee. Note that it seemed to only be street parking in front of the street on busy street.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 3401 W Devon Ave?
You can send mail, ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most can also take your passport photo. You need to complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Most Post Offices have set hours for passport services and require you to schedule an appointment online. Limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
Monday to Friday from 8:30 AM to 6:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sunday.
Can I get a PO Box at this Post Office?
Yes, you can apply for a PO Box online or in person. Online reservations are available and you need to visit the Post Office to complete setup with two valid IDs and your application form.
Is 24/7 access available to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this Post Office for specific hours.
Where can I go nearby for key and locksmith services?
Nearby, you can visit Minute Key or KeyMe Locksmiths for key and locksmith services, which can be useful if you need assistance with keys or locks before or after visiting the Post Office.
If I need automotive services near the Post Office, where can I go?
Firestone Complete Auto Care and AutoZone are nearby for tire, automotive repairs, parts, and accessories, handy for vehicle needs if you're in the area for postal services.
Where can I rent trucks or tools near the Post Office?
Penske Truck Rental and Tool & Truck Rental at The Home Depot are nearby options for truck and tool rentals, convenient if you need rental services in the area.
What nearby places can I visit to grab a bite after visiting the Post Office?
You can try Northtown Post Office which also offers dining options, Tropical Smoothie Cafe for smoothies and casual meals, or Pizza Hut for pizza nearby.
Brand Certified Facts from United States Postal Service
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Certified February 22, 2026Yext Knowledge Graph
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