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Visit your local Post Office™ at 3401 W Devon Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.6
403 reviews
5 stars
41
4 stars
10
3 stars
12
2 stars
11
1 star
329
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with some customers feeling intimidated or disrespected during their interactions.
Long Wait Times
Many customers reported excessively long wait times, often with only one or two employees available to assist a large number of patrons.
Inconsistent Service
While some employees received praise for their professionalism and helpfulness, many others were criticized for poor service and lack of knowledge.
Facility Issues
Customers noted cleanliness issues and inadequate staffing, leading to a frustrating experience overall.
Lost Packages
Several reviews mentioned lost or misdelivered packages, contributing to a lack of trust in the postal service.
- DPDr Pruz2 days ago1.0Just the worst place on the planet
- DDDavid deQuayOct 25, 20251.0Google search says you're open until 4 pm on Saturdays. Got here at 3:15 on Saturday to find it closed. Update your information!! Came in the other day also and got snarky attitude from woman at the window.
- YMYa MenOct 6, 20251.0Dear USPS Management, I am writing as a concerned customer to formally request an immediate investigation into a serious incident that took place at the Post Office located at 3401 W Devon, Chicago, IL, on October 6th between 6:00–6:15 PM at the docking station area. During this time, I was verbally and physically assaulted by Supervisor Mrs. Anderson. The situation began when I was speaking calmly to another employee, and Mrs. Anderson suddenly began yelling at me from a distance, using profanity and racist remarks. She appeared extremely angry and confrontational. Moments later, Mrs. Anderson walked down the docking station toward me in an aggressive manner, shouting and continuing to use abusive language. As she got closer, she threw an object in my direction, narrowly missing me. Her body language and tone made it clear she was attempting to initiate a physical altercation. I felt unsafe and intimidated by her behavior, and other employees nearby appeared shocked as well. Since that day, I have called multiple times and left messages for Manager Haymar, trying to report this incident and request a response. Despite providing details and proof of my call logs, I have received no response or follow-up. As of October 16, 10 days have passed without any acknowledgment. For reference, my Service Request Number is 82405588. I am asking USPS to review the security footage from October 6th, between 6:00 and 6:15 PM, at the docking station area and to initiate an immediate formal investigation. This was a frightening and unacceptable experience, and no customer should ever be subjected to such treatment on postal property. Thank you for your attention and prompt action on this matter. I am available to provide a detailed statement or any additional information you may need.
- EEElvis ElvSep 3, 20251.0Horrible customer service from the Indian lady about my passport renewal. very rude with people.
- AHAshanti HitchensAug 18, 20255.0I came in today and Latrice was wonderful. She was very helpful addressed my issues very quickly. Her attitude was kind and friendly which was a surprise the staff here is rude and their attitude is always nasty. I have been coming her for years since it’s close to my home and she is the first person since I have been coming here to greet me with a smile and was happy to help. Thank you Latrice the world needs more people like you! I hope to see you again.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 3401 W Devon Ave?
You can send mail, ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most can also take your passport photo. You need to complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Most Post Offices have set hours for passport services and require you to schedule an appointment online. Limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
Monday to Friday from 8:30 AM to 6:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sunday.
Can I get a PO Box at this Post Office?
Yes, you can apply for a PO Box online or in person. Online reservations are available and you need to visit the Post Office to complete setup with two valid IDs and your application form.
Is 24/7 access available to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this Post Office for specific hours.
Where can I go nearby for key and locksmith services?
Nearby, you can visit Minute Key or KeyMe Locksmiths for key and locksmith services, which can be useful if you need assistance with keys or locks before or after visiting the Post Office.
If I need automotive services near the Post Office, where can I go?
Firestone Complete Auto Care and AutoZone are nearby for tire, automotive repairs, parts, and accessories, handy for vehicle needs if you're in the area for postal services.
Where can I rent trucks or tools near the Post Office?
Penske Truck Rental and Tool & Truck Rental at The Home Depot are nearby options for truck and tool rentals, convenient if you need rental services in the area.
What nearby places can I visit to grab a bite after visiting the Post Office?
You can try Northtown Post Office which also offers dining options, Tropical Smoothie Cafe for smoothies and casual meals, or Pizza Hut for pizza nearby.