Brand Certified
United States Postal Service
2.4(393 reviews)
Certified by United States Postal Service • Feb 22, 2026
Business Details
3319 N Cicero Ave, Chicago, IL
60641, United States
Certified by United States Postal Service • Feb 22, 2026
(800) 275-8777
Certified by United States Postal Service • Feb 22, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Feb 22, 2026
About
Certified by United States Postal Service • Feb 22, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3319 N Cicero Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Feb 22, 2026
Hours
Certified by United States Postal Service • Feb 22, 2026
Reviews
2.4
393 reviews
5 stars
120
4 stars
14
3 stars
15
2 stars
13
1 star
231
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff varies widely; some employees are praised for their helpfulness and friendliness, while others are criticized for rudeness and poor communication.
Package Issues
Numerous complaints about lost or misdelivered packages, with customers expressing frustration over the handling of their mail.
Wait Times
Customers frequently report long wait times and understaffing, leading to dissatisfaction with service speed.
Mixed Experiences
While some customers have had positive experiences, others describe the location as chaotic and unprofessional, indicating inconsistency in service quality.
- RRRen3 days ago5.0I’m surprised by all the negative reviews. I am always treated with nothing but kindness when I visit this location. The postal workers are so friendly and helpful. Love this post office!
- CTCharie ThomasFeb 12, 20265.0USPS, 3319 N. Cicero, Chicago, IL, Has an amazing group of postal staff/ clerks who greet their customer at the beginning and end! They are professional, respectful and patient! They seem to represent USPS clerk who like their job! Serving the customer! They type of service in needed! Thanks!!!
- BCBriana ClarkFeb 10, 20265.0Some of the most patient, kind and accommodating professionals. Mr. Griffith was patient and kind while working with the many customers during lunch hour.
- MLmarcelo luzJan 31, 20261.0Muy mal servicio si no les gustan su trabajo que tienen por qué no hacen otra cosa ellos saben información por qué no te dicen en vez de tenerte ahí esperando por más de una hora
- HSHobiMin SJan 26, 20261.0My package was scanned “Delivered” and my Ring camera captures the mail person on the day it was scanned delivered with no package in their hands, only envelopes. Waited the next day and same results. Only envelopes and no package in sight. Avoid using their service during peak holidays if possible and use UPS or other shipping carriers. USPS will deny your claim since it was scanned “Delivered” even if it was NEVER dropped off at your address. Called their office multiple times and no one ever answers.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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Certified February 22, 2026Yext Knowledge Graph
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