United States Postal Service

Reviews

• DM

  Doug Meyer

  Nov 10, 2025
  1.0
  I mean i think this post office closes shop anytime rain or a inch of snow drops. Ive had so many packages lost by this office it's insane.
• MM

  Mariah Melendez

  Oct 30, 2025
  1.0
  The African American manager with dreads in the pony tail is incredibly rude. I went in to pickup a package today (10/30/25 around 11:40 am) that a member of my community (i am a streamer on the platform twitch) sent out to me for my birthday. I’ve never picked up a package from USPS but this person wanted to respect my wishes on not giving out my address. They (person sending package) assured me things would okay that all I have to do is pickup when it arrives with my ID. After the package was initially delayed I got the message it was at the post office and went to pick it up, the worker I dealt with initially I had no issues , he did briefly explain to me that I can’t just have a package sent to them to hold that I need a PO Box (idk what that is) or the person sending has to pay a holding fee; he did however check for my package letting me know there’s a possibility that it may have been sent back to sender because of the issue. He checks and comes out with this large box which I laughed to myself because I wasn’t expecting that , I didn’t notice tho that manager was behind him. They walk up and the manager with this rude tone says imma tell you this now cos this isn’t happening again” as if I planned that or knew what I was getting myself into , the tone is what threw me off. He then proceeded to say I can’t have packages delivered for them to hold for me , I need a P.O. Box or the person needs to pay for it being held (again in this rude tone). As he’s talking I feel myself getting overwhelmed because of his tone (clinically diagnosed with anxiety and panic Attacks, I have social anxiety so me going to the post office on my own was a lot) i tried to interject to explain how this is my first time , explaining me streaming and explaining they said they paid for X,Y,Z. He wouldn’t let me say anything he basically said no I was wrong nothing was paid for. I then said “you don’t have to talk to me that way” to which he said “I’m not you’re assuming I am” and continued to repeat himself when I tried to explain how he’s coming at me , he then threatened to have my packages sent back and ill be dammed if someone in my community who took the time and money to send me something has to go through that again . I stopped talking and just said “okay” to which he said “alright have a blessed day” in a condescending tone. The person I originally was dealing with went back to dealing with me & said “here’s your package, you can take it, have a nice day” (again no issue with that worker) I took my package , went to my car and had a break down. To be talked to like that over a misunderstanding when I’m fresh out of bed in pjs excited over my birthday gift and excited to stream me opening it was uncalled for. That man has a disgusting attitude and needs to learn customer service , cos if I myself didn’t work in retail , have anxiety and KNOW better , he would’ve definitely gotten a different reaction out of me. Disgusting.
• NF

  N. Flores

  Oct 23, 2025
  1.0
  Bunch of thieves!!!! First I'd like to say that my daily mail man is awesome! This review has nothing to do with him. This review is for all the sorting workers on site. I've had several packages mysteriously gone "missing" from this location. They always show "delivered" scan but it never even left the location. I was told by the front counter woman Mary Lou that each scanner has a GPS function and ALL of my stolen items were scanned IN HOUSE and NOT ANYWHERE close to home address! This has happened to several of my shoe orders, Poshmark clothing orders and as of this past week my updated bank card! This place should be investigated! Its gotten so bad that I know have all my orders delivered to a suburban address and EVERYTHING has arrived with no problems! Avoid this place at all cost or you'll be submitting claims left n' right all with your money up in limbo pending the results!
• DC

  Daisy Cleverley

  Oct 21, 2025
  5.0
  I never normally make reviews but the contrast in experience at this post office vs the California USPS was night and day. The woman behind the counter was incredibly helpful, knowledgeable and friendly. I only had to wait about 5minutes and I went around 10:30am. I drove to the north ave branch after my poor experience at California, however, that was randomly closed (read the reviews beforehand). I was a little nervous to go to the Cicero branch, so I was pleasantly surprised when I was served so quickly and with kindness. If you can choose, go to this USPS.
• LW

  Lidia Wilkowski

  Oct 15, 2025
  1.0
  Our regular mailman was absent so this other mail woman comes by our business and dropped the mail in the mailbox and continued walking. I had an outgoing mail so I ran outside and I was calling her but she wouldn’t stop and look who is calling. I asked the guy at the bus stop to point out to her that I am calling, but she ignored him. Then she stopped at the red light so I go and tell her that I was calling her because I have an outgoing mail and that the guy was telling her about it, but she snatched my mail from my hand and threw it in her bin and walked away. I checked and she didn’t have earphones on so she probably just didn’t bother to answer my calls. Her face showed that she was furious and angry. Her steps showed the same. She was miserable that she had to work. I’m missing our mailman who is so nice and professional. He’s always knocking on the door, delivering the mail in hand and asking for an outgoing mail. Even if there is no mail for our business, he’s still asking us if we have anything outgoing. That’s how it should be.

Frequently Asked Questions About United States Postal Service