Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 6037 S Kedzie Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
301 reviews
5 stars
53
4 stars
11
3 stars
5
2 stars
10
1 star
222
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude and dismissive behavior from staff, particularly from specific employees like Nancy.
Staff Friendliness
While some customers praised specific employees for their kindness and helpfulness, others reported negative experiences with staff attitudes, suggesting a divide in employee performance.
Long Wait Times
Numerous reviews mention long wait times and understaffing, leading to frustration among customers.
Language Barriers
Several customers expressed concerns about the lack of bilingual staff, which negatively impacted service for non-English speakers.
Service Reliability
There are complaints about lost packages and unreliable mail delivery, indicating issues with the overall reliability of the postal service at this location.
- ABAlberto Carlos BalcazarDec 10, 20255.0Michelle made going to a USPS facility a very pleasant experience! Super polite and greeted me as soon as I walked in. Also made the transaction quick! Thank you so much!
- CGCarmen GarciaDec 8, 20255.0Excellent customer service!!
- YDyung daveDec 3, 20251.0When Entering, there was no one behind the counter for 5-10 minutes. Then a lady comes to the register. She says nothing to me and reaches out her hand to take my packages. I say I’m just dropping these off. She asks if I need a receipt. I say yes. She is upset that I asked for a receipt and then says “so you’re not just dropping them off” in a condescending tone. When the survey popped up on the key pad, asking if I was treaded with courtesy, I selected the frowny face. This upset her greatly, she then asked why I selected that in a very angry tone, and withheld my receipt until I gave her an answer. Making a scene in front of everyone. First and last time I’m visiting this location. Even if I’m in the area I’d rather drop off at a different location. The employee treaded me like I didn’t exist, continuing her conversation with her coworker, while she attempted to attend to me, without saying a word to me, not even hello.
- ABAngalia BiancaNov 20, 20255.0This location has the kindest people. Sometimes there's a brief line, but it goes pretty quickly, and they are always very helpful to me. I use this location every week as I'm an author and need to ship orders of my book
- NSNancy SalgadoNov 10, 20251.0It’s 4:38 pm and doors are already closed this is not the first time this happens!!!! If doors say 5pm stop closing so early!!! Stop hiring lazy people on such important places !!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 6037 S Kedzie Ave?
The location offers mail sending, package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can take your passport photo by appointment.
Do I need to schedule an appointment for passport services?
Yes, most passport services require scheduling an appointment through their online scheduler although limited walk-in hours are available at select locations.
What are the operating hours of this USPS location?
Monday through Friday from 9:00 AM to 4:30 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sunday.
Can I rent a PO Box online for this Post Office?
Yes, you can search for PO Box availability and reserve one online, then complete the setup in person at the Post Office.
Is 24/7 access available to the PO Boxes in this location's lobby?
Most USPS locations offer 24/7 access to PO Boxes in the lobby but access hours can vary, so check with this Post Office for specific times.
What nearby places can I visit before or after using the postal services at 6037 S Kedzie Ave?
You can visit the Chicago Public Library for some reading, enjoy treats at Baskin-Robbins ice cream shop, or grab a quick meal at El microbús Food Truck nearby.
Are there other postal facilities near this United States Postal Service location?
Yes, nearby options include Post Office Chicago Lawn and another United States Post Office close by for your mailing needs.
What automotive services are available near this USPS location?
Nearby automotive options include R&R Auto Repair, Express Hand CarWash and Detailing, and Victory Auto Glass for repairs, detailing, and glass services.
How can I contact the United States Postal Service at 6037 S Kedzie Ave by phone?
The local phone number is +1 773-925-1210 and the main USPS phone line is +1 800-275-8777 for assistance.