Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 6037 S Kedzie Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unhelpful staff, particularly mentioning a specific employee named Nancy.
Staff Attitude
Numerous reviews highlight a negative attitude among staff, with complaints about rudeness and lack of patience, especially towards non-English speakers.
Service Efficiency
Customers frequently mention long wait times and understaffing, leading to frustration and dissatisfaction with the overall service experience.
Positive Experiences
Despite the negative feedback, some customers reported positive interactions with specific employees, noting their helpfulness and friendliness.
Language Barrier Issues
Several reviews point out the lack of bilingual staff, which has led to communication issues and feelings of discrimination among Spanish-speaking customers.
AB
Angalia Bianca
4 days ago
5.0
This location has the kindest people. Sometimes there's a brief line, but it goes pretty quickly, and they are always very helpful to me. I use this location every week as I'm an author and need to ship orders of my book
NS
Nancy Salgado
Nov 10, 2025
1.0
It’s 4:38 pm and doors are already closed this is not the first time this happens!!!! If doors say 5pm stop closing so early!!! Stop hiring lazy people on such important places !!!!
JG
Jysmine Geigel
Oct 18, 2025
5.0
Ms Michell and the other lady my girls I love them soooo helpful every time I’m there
ER
Evelin Robledo
Oct 1, 2025
5.0
I used to hate coming here because every lady had an attitude, but on my recent visit, it was the total opposite. Everyone was friendly and even tried to help out the people who didn’t speak English. A guy even had his phone on google translate. It’s refreshing to see that people are still kind regardless of language barriers. I no longer feel anxious coming here. I really don’t know why people rate it so low. Just be patient, we’re all human!
MS
Manny Sir
Sep 30, 2025
5.0
Great Service and people work there always satisfied
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 6037 S Kedzie Ave?
The location offers mail sending, package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can take your passport photo by appointment.
Do I need to schedule an appointment for passport services?
Yes, most passport services require scheduling an appointment through their online scheduler although limited walk-in hours are available at select locations.
What are the operating hours of this USPS location?
Monday through Friday from 9:00 AM to 4:30 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sunday.
Can I rent a PO Box online for this Post Office?
Yes, you can search for PO Box availability and reserve one online, then complete the setup in person at the Post Office.
Is 24/7 access available to the PO Boxes in this location's lobby?
Most USPS locations offer 24/7 access to PO Boxes in the lobby but access hours can vary, so check with this Post Office for specific times.
What nearby places can I visit before or after using the postal services at 6037 S Kedzie Ave?
You can visit the Chicago Public Library for some reading, enjoy treats at Baskin-Robbins ice cream shop, or grab a quick meal at El microbús Food Truck nearby.
Are there other postal facilities near this United States Postal Service location?
Yes, nearby options include Post Office Chicago Lawn and another United States Post Office close by for your mailing needs.
What automotive services are available near this USPS location?
Nearby automotive options include R&R Auto Repair, Express Hand CarWash and Detailing, and Victory Auto Glass for repairs, detailing, and glass services.
How can I contact the United States Postal Service at 6037 S Kedzie Ave by phone?
The local phone number is +1 773-925-1210 and the main USPS phone line is +1 800-275-8777 for assistance.