Brand Certified
United States Postal Service
2.1(226 reviews)
Certified by United States Postal Service • Feb 22, 2026
Business Details
6441 W Irving Park Rd, Chicago, IL
60634, United States
Certified by United States Postal Service • Feb 22, 2026
(800) 275-8777
Certified by United States Postal Service • Feb 22, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Feb 22, 2026
About
Certified by United States Postal Service • Feb 22, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 6441 W Irving Park Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Feb 22, 2026
Hours
Certified by United States Postal Service • Feb 22, 2026
Reviews
2.1
226 reviews
5 stars
50
4 stars
11
3 stars
6
2 stars
11
1 star
148
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unhelpful staff, while a few praised specific employees for their kindness and efficiency.
Efficiency
Several reviews highlight long wait times and insufficient staffing, leading to frustration among customers, especially during busy periods.
Mail Delivery Issues
Numerous complaints about mail delivery problems, including lost packages, misdelivered mail, and inconsistent service from carriers.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences, particularly with passport services and specific employees who provided excellent assistance.
- MMmeowsiclesJan 10, 20265.0Went today for my mom’s passport appointment and service was really fast and staff were nice! Definitely recommend this place!
- DDDianaJan 8, 20261.0I am writing to formally report an ongoing issue with mail delivery at our building and the conduct of our assigned letter carrier. I understand that there were previous challenges accessing our building due to the lack of an access key. However, that issue has since been resolved. Despite this, our letter carrier has continued to walk past the building without delivering mail or packages. Most recently, I was outside the building with my puppy and politely asked whether mail and packages would be delivered now that access has been restored. The carrier did not acknowledge me and continued walking without responding. This pattern has resulted in myself and other residents missing important mail and correspondence. We are concerned about the continued lack of delivery despite the access issue having been addressed. I respectfully request that this matter be reviewed to ensure consistent mail delivery moving forward and appropriate communication from the assigned carrier. Thank you for your time and attention to this matter.
- JJJohnJan 2, 20262.0Okay so this post office is always out of stamps, you think someone in there would have the courtesy to post a sign regarding that fact so you don't have to stand in a ridiculous long line to reach the 1 and ONLY clerk on duty to be told that Jewel across the street has them. I guess FedEx can do my packages. And you get great retirement benefits. Keep up the great work 👍
- LBLo BelangerJan 1, 20261.0Most of the employees are rude. Some of them "answer" the happy face survey before you can. They always pick the green happy face. I hate this post office. Sometimes I drive farther to the post office on Gunnison near Harlem. The automatic doors for handicapped people haven't worked for years
- OKOlivia KraftDec 13, 20255.0This was the best post office experience I've ever had. Leong was so helpful, efficient and kind. Will definitely come to this office again.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 6441 W Irving Park Rd?
You can send mail and packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and access various postal and shipping services.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and most locations also provide passport photo services. You should complete and print the passport application form before applying.
Do I need an appointment for passport services at this location?
Yes, an appointment is usually needed for passport services which you can schedule online. Limited walk-in hours may be available at select locations.
What are the operating hours of this USPS location?
Monday through Friday, 8:30 AM to 5:00 PM; Saturday, 9:00 AM to 3:00 PM; closed on Sundays.
How can I rent a PO Box at this location, and can I do it online?
You can apply for a PO Box online or in person. To start online, visit the USPS PO Box page. If applying in person, bring two valid forms of ID and your completed application.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this local Post Office for specific lobby access times.
Are there other Post Offices near this location where I can access postal services?
Yes, nearby Post Offices include Roger P Mcauliffe Post Office, another US Post Office, and a United States Postal Service office nearby, which also offer postal and passport services.
What nearby dining options are available if I want to eat before or after visiting the Post Office?
Nearby restaurants include La Parrilla Latin Food, La Parrilla Colombian Steakhouse, Mr Zee's American restaurant, and Jolly Inn Restaurant and Banquet Hall, offering a variety of cuisines.
Are there beauty and salon services close to the Post Office?
Yes, you can find several nearby beauty salons such as Le & Be Nail Salon, Leader Hair Salon, Le and Be Salon, KPstylist, and H & D Nail Spa Salon for hair, nail, and beauty services.
How can public transit or community services near the Post Office help me?
Nearby community services like Chicago Veterans offer support, and multiple Post Offices close by can assist with postal needs. Checking transit options to these locations can help you plan your trip efficiently.
Brand Certified Facts from United States Postal Service
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Certified February 22, 2026Yext Knowledge Graph
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