United States Postal Service

2.1
119 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 611 W 63rd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
611 W 63rd St, Chicago, IL
60621, United States

Hours

Reviews

2.1
119 reviews
5 stars
22
4 stars
8
3 stars
9
2 stars
5
1 star
75
  • KY
    Krystal Yasar
    Sep 29, 2025
    1.0
    It's 8:40 and they open at 8 am I cant make this shit up I been waiting out here for 15mins im done with this.
  • KB
    kara bland
    Sep 26, 2025
    1.0
    They never do work in here!!
  • AH
    Arkisha Harris
    Aug 1, 2025
    1.0
    Had a package marked delivered but wasn't! Kept going up to this office after getting off work. Keep getting stupid apologies but no resolution! And at the same time not receiving any mail for over a week and a half! Two issues I'm dealing with! I emailed the inspector general office and got one of my issues resolved been receiving my mail now. Second issue with my package being "delivered" when it wasn't! Kept getting the run around, it was like they were trying g to blame me for the missing package! So when I informed them that my security camera points directly to the mailbox, then there was a different excuse being that my address is Place so now there saying it had street on the package! Lies becausei tracked me package on their website and it clearly states in there system my correct address! This lady was still making excuses for that carriers negligence! Then I told her I was met with hostility by a employee tracking said package and I told her if I had her name I would report her! All they do is protect unprofessional workers with bad attitudes! This facility needs to bo shutdown and revamped! Please do not let them get away with bad service! Call the Office of the Inspector General and if no resolve from there, contact USPS National Tort Center. They count on you not reporting this type of behavior!
  • CP
    Chad Pickett
    Jul 16, 2025
    5.0
    She personally delivered my mail to me and im very greatful she is a godsend
  • JC
    Jesse Cordova
    Jul 3, 2025
    1.0
    I get the ring around for the last three days and today I cat get thru

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.