Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 5645 S Archer Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.5
167 reviews
5 stars
55
4 stars
6
3 stars
6
2 stars
4
1 star
96
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some employees praised for their helpfulness and professionalism, while others are criticized for rudeness and lack of assistance.
Service Efficiency
Many customers reported long wait times and slow service, particularly during peak hours, leading to frustration.
Delivery Issues
Numerous complaints about mail and package delivery problems, including misdelivery and packages marked as delivered but not received.
Staff Attitude
Several reviews highlighted a negative attitude among staff, with reports of unprofessional behavior and lack of empathy towards customers.
Positive Experiences
Despite the negative feedback, some customers shared positive experiences, particularly with specific staff members who provided excellent service.
- SCsergio CruiseNov 6, 20251.0Not helpful
- AVAlexandra VillanuevaOct 18, 20255.0The lady who helped me made my passport renewal so easy and she was so helpful. Best experience.
- LLLoitiveOct 2, 20251.0Attention, possible new policy. The supervisor said refuse any service if your zip code is not 60638.
- AGArt GonzalezAug 11, 20251.0I sent my retirement paperwork through this office on July 29,2025. My have not need received by the recipient!!!! Unbelievable! I will never use this post office again!
- EEEdAug 8, 20251.0Extremely rude against Latinos. Ive seen them have no patience whats so ever for anything as minor as Passport pictures with the ederly. Both the manager Matthew N. Long and the employees do not care about anybody outside the USPS. Extremely rude and unprofessional customer service. I would avoid this location at all costs.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 5645 S Archer Ave?
You can send mail, ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can take your passport photo by appointment.
Do I need to make an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment online. Limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 5645 S Archer Ave?
Monday to Friday: 8:00 AM to 5:00 PM, Saturday: 8:30 AM to 2:00 PM, Sunday: Closed.
How do I get a PO Box at this Post Office?
You can apply for a PO Box online or in person by bringing two valid IDs and a completed application.
Are PO Boxes accessible outside of regular business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours can vary by location. Please check with this Post Office for specifics.
What nearby places can I visit before or after coming to the Post Office at 5645 S Archer Ave?
Nearby you can find Flying Food Group for catering needs, Southwest Airlines for travel services, and Pitayas de Mexico if you want to enjoy Mexican cuisine.
How can nearby transit or services help me reach the United States Postal Service at 5645 S Archer Ave?
Travelers can use Southwest Airlines nearby for flights and Flying Food Group catering services; local transportation is enhanced by nearby freight services like Flo Trans, making access and logistics convenient.
Are there nearby financial services close to the USPS location for convenience?
Yes, Chase Bank and Citibank are nearby for banking needs you may have when visiting the Post Office.
How can I schedule a passport appointment for this Post Office?
You can schedule an appointment using the USPS online scheduler at https://tools.usps.com/rcas.htm.