Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5100 W Grand Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.6
262 reviews
5 stars
27
4 stars
9
3 stars
8
2 stars
11
1 star
207
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unhelpful staff, with specific mentions of employees like Jorge and Teresa being particularly problematic.
Mail Delivery Issues
Many customers reported consistent problems with missing or delayed mail, including packages marked as delivered but not received.
Mixed Experiences
While some customers had positive interactions with specific staff members, the overall sentiment leaned heavily towards dissatisfaction with service quality.
Long Wait Times
Customers frequently mentioned long lines and inadequate staffing, leading to frustrating experiences when trying to access services.
- NSnick santana6 days ago1.0Lost mail and it’s being a week since no one has delivered mail since dec 30. My nephew went to the post office with no help from clerk, he stated he has to call each company his Been missing mail from in order to get his mail. Each morning I get the scan mail through email but never gets delivered. Really poor service. Ongoing issues with same problems.
- CRCarolina RoblesDec 24, 20255.0Bueno cada quien tiene su propia experiencia pero la mía en particular es la mejor siempre todos ellos son tan amables de hecho apenas ase dos día llegué justo ala hora de cierre el el señor amablemente estando en la puerta fue y buscó mis paquetes gracias a todos ellos🥇🥇
- ECenya cruzAug 26, 20251.0They are so rude can’t even explain anything to do them just lazy don’t want to help you
- RBRoland BoshnackMay 16, 20191.0Absolutely the worst post office I've ever dealt with. From the management to the carriers, they do not care about doing their jobs properly. If you live in this ZIP Code, I highly recommend having your packages and critical mail delivered to a friend outside of this office's area. I have reported this place multiple times, but nothing has changed. They are a stain on the USPS.
- MSmariana sandovalMay 2, 20151.0horrible customer service, always losing mail. i actually overheard the employee say "i aint got time to look for nothing". hate this place!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 5100 W Grand Ave?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this USPS location accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services here?
Yes, most passport services require scheduling an appointment using the online scheduler; limited walk-in hours are available.
What are the operating hours for this USPS location?
Monday to Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online at the USPS website, then complete your setup in person.
Is there 24/7 access to PO Boxes after hours at this USPS?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but hours can vary. Check locally for exact times.
How can I get to the United States Postal Service at 5100 W Grand Ave using nearby transit or landmarks?
The USPS is near other postal offices and public services, making it accessible by local transit and easily found near landmarks like Ironweed concert venue.
Are there dining options near this USPS location if I want to grab a meal before or after my postal visit?
Yes, nearby restaurants include El Rey Del Maiz, La Cocina De Alicia, and Baskin-Robbins for ice cream, offering convenient places to eat around the area.
Where can I find nearby services related to shipping or courier besides this USPS?
You can visit the UPS Access Point location nearby for additional courier and package delivery services.
Are there any nearby automotive services close to this Post Office?
Yes, nearby automotive services include Luxury Auto Tech Inc., Auto Expo Chicago, and several car wash options like Lubbly Car Wash and New Image Hand Car Wash.