United States Postal Service

1.6
260 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5100 W Grand Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5100 W Grand Ave, Chicago, IL
60639, United States

Hours

Reviews

1.6
260 reviews
5 stars
26
4 stars
9
3 stars
8
2 stars
11
1 star
206
  • EC
    enya cruz
    Aug 26, 2025
    1.0
    They are so rude can’t even explain anything to do them just lazy don’t want to help you
  • ER
    Estrella Rivera
    Jun 11, 2025
    1.0
    Lazy mail people. Can’t get my real ID for my trip because they can’t bother to look behind the door for the mailboxes. Haven’t gotten mail for MONTHS. Staff extremely rude when calling and no help. Now I have to cancel my trip. Thanks for nothing.
  • LC
    Lady C (Queen C)
    Dec 19, 2022
    5.0
    In and out 😉
  • AR
    Abraham Rivera
    Oct 4, 2016
    1.0
    Horrible service, rude staff, lack of knowledge...they make people feel like they're dumb when you speak to them about USPS services and when you show them proof they say that the website your telling them must be fake. Please do something about this.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.