United States Postal Service

1.5
208 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 4749 N Bernard St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4749 N Bernard St, Chicago, IL
60625, United States

Hours

Reviews

1.5
208 reviews
5 stars
19
4 stars
4
3 stars
8
2 stars
6
1 star
171

What are people saying?

AI-generated from recent customer reviews

Reliability

The post office is frequently closed during posted business hours, leading to frustration among customers.

Customer Service

While some employees are praised for their helpfulness, overall service is inconsistent and often unhelpful.

Accessibility

Customers report difficulty accessing the location due to its unreliable hours, with many stating it is rarely open.

Operational Issues

There are ongoing concerns about the operational status of the post office, with many questioning if it is still in service.
  • RC
    Rex David Catarroja
    Oct 10, 2025
    5.0
    Lovely employees
  • SM
    Saad Mohammed
    Sep 26, 2025
    1.0
    Send something urgently on priority mail but they didn’t send it and it’s disgusting… I recommend use UPS
  • MM
    Mako
    Sep 17, 2025
    5.0
    great guy :)
  • AA
    Annie
    Aug 29, 2025
    1.0
    Came here on a Friday at 2:45 (supposed to close at 4) and it’s not open.
  • JL
    Jeanna Leistad
    Aug 12, 2025
    1.0
    I used to love going to this post office because there were never any lines. Now, I can't tell you the last time I actually went inside because it's never open during their posted hours. lights are on, but no one is there and the doors are locked. I inquired about it at the PO on Lawrence today (8/12/25) and was told that the clerk there transferred to another PO and the new clerk starts on Monday. I'm not sure I believe it, but only time will tell.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.