United States Postal Service

1.6
213 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4749 N Bernard St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4749 N Bernard St, Chicago, IL
60625, United States

Hours

Reviews

1.6
213 reviews
5 stars
22
4 stars
5
3 stars
8
2 stars
6
1 star
172

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers praised the friendly and helpful staff when the post office is open.

Operational Hours

The location is frequently reported as closed during posted business hours, leading to significant frustration among customers.

Reliability

Many customers expressed dissatisfaction with the reliability of service, noting that packages often do not arrive on time or are lost.
  • AR
    Amy Rice
    6 days ago
    5.0
    Super friendly & fast service!
  • OC
    Olivia Close
    Dec 26, 2025
    4.0
    I am a recent patron of this location and have only had positive experiences. Paul is usually working the front desk and is so friendly and nice. As with any USPS you can have your snafu's (no duct or scotch tape allowed on packages, etc) but I have had great experiences here. No lines usually in the morning
  • BA
    Badee Alawi
    Dec 26, 2025
    1.0
    This location is almost and always closed. USPS needs to do something
  • AG
    Adam Gerstner
    Dec 22, 2025
    5.0
    Have always been kind and helpful. Best post office in the area.
  • PO
    Princess Ochoa
    Dec 11, 2025
    5.0
    very kind employees 😊

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.