Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 4850 N Broadway St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
551 reviews
5 stars
68
4 stars
33
3 stars
22
2 stars
25
1 star
403
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over the lack of professionalism and care.
Staffing Issues
Many customers noted chronic understaffing, leading to long wait times and inadequate service during busy hours.
Service Efficiency
Customers frequently reported slow service, with long lines and delays exacerbated by staff distractions and lack of urgency.
Mail Handling Problems
Several reviews mentioned issues with mail mishandling, including lost packages and failure to deliver important mail.
Cleanliness and Organization
The facility was described as dirty and poorly organized, contributing to a negative customer experience.
- ELEnrique Leon3 days ago1.0Terrible place and customer service.
- OAO AguilarNov 14, 20255.0person helping me was super nice and quick!
- DCD COct 14, 20251.0The service at this post office is some of the worst I've ever encountered. Lazy employees that are not helpful in any shape or form. Avoid this post office if you can. They don't care about what they do or their jobs. The USPS should restaff the entire branch. Absolutely terrible. One employee working that yells while checking their phone to talk to the other employees about who called them while the line just grows and grows then is frustrated when they actually have to do something. Horrible.
- DZDaniel ZamudioOct 14, 20251.0This post office is staffed by people who are unable to even speak. "ahmmm, ummm, ya now what I sayin" they then sneak back for 10 minutes at a time, come back with only 2 actual words (in between uhhhh and ummm) of information. Almost as if this person is high.
- GLGreg LabradorSep 22, 20251.0Does anyone work here?
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service at 4850 N Broadway St?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, many Post Offices including this one accept first-time U.S. passport applications and may also take your passport photo by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment through the USPS online scheduler, though there are limited walk-in hours at some locations.
What are the operating hours of this Post Office?
Monday to Friday, 9:00 AM to 7:00 PM; Saturday, 8:30 AM to 3:00 PM; closed Sundays.
How can I get a PO Box at this USPS location?
You can apply for a PO Box online at the USPS website or in person with two valid IDs and a completed application.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but specific hours may vary; check with this Post Office for details.
What is the cost for passport photos at this Post Office?
The fee for passport photos at USPS is currently $15.
Which nearby places can I visit before or after visiting the Post Office?
You can visit nearby attractions such as Millennium Park or stop by local restaurants like Fat Cat or Lao Sze Chuan for a meal.
How can nearby transit and landmarks help me find the Post Office?
Nearby points of interest like the Gunnison Street Lofts and American Metro Bank can help orient you as the Post Office is located at 4850 N Broadway St in Chicago.
Are there other useful services located near this Post Office?
Nearby you can find services like Vision 20/20 optometrist and DaKao International Travel if you need eyewear or travel assistance during your visit.