Brand Certified
The UPS Store
3.9(175 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
47 W Polk St, Chicago, IL
60605, United States
Certified by The UPS Store • Feb 22, 2026
(312) 427-7839
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/il/chicago/47-w-polk-st
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1853 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Printer's Row In Dearborn Station.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
3.9
175 reviews
5 stars
122
4 stars
3
3 stars
4
2 stars
6
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Pam, Lee, and Alex.
Professionalism
There were mixed reviews regarding employee professionalism, with some customers noting unprofessional behavior and casual attire, while others highlighted excellent service.
Store Hours
Several reviews mentioned issues with the store opening late or closing early, causing inconvenience for customers.
Shipping Issues
Some customers reported problems with lost or damaged packages and dissatisfaction with the claims process, indicating a need for improvement in handling shipping services.
Cleanliness and Organization
A few reviews noted that the store was cluttered and unorganized, which detracted from the overall customer experience.
- PTPete TJan 30, 20265.0I have used this branch many times to send my packages, and every visit has been a great experience. All the staff members are friendly, smiling, and always ready to help. I have never had a bad experience here, and their service truly impresses me. Compared to some other locations, this branch stands out for its positive attitude and professionalism. The team is patient, efficient, and genuinely cares about customers. Thank you for consistently providing such warm, reliable, and excellent service. Even though I didn’t ask for any specific names, I can confidently say that every staff member here is responsible, professional, and truly willing to provide excellent service.
- MRMasooma RazaJan 21, 20261.0The employees on this location are extremely unprofessional. Especially the lady with glasses. Their work needs to be looked into
- MWMichael WolfJan 14, 20265.0Great location, staff very helpful and friendly
- GGgrippedfilmsNov 12, 20255.0Fantastic experience. The staff actually CARE about doing a good job - a rare thing for a UPS store. Very friendly people there.
- SJSimeon JacobOct 20, 20255.0Shoutout to Chris who helped me scan, print, and notarize a few documents making UPS a nice one stop shop for all the services I was looking for!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #1853 in Chicago offer?
The UPS Store #1853 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and computer access services.
What are the operating hours of The UPS Store #1853 on weekdays?
The UPS Store #1853 is open Monday through Friday from 8:00 AM to 6:30 PM.
Is The UPS Store #1853 open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM, although holiday hours may vary.
Are there any special holiday closures for The UPS Store #1853 I should be aware of?
The store is closed on November 27, 2025, December 25, 2025, December 31, 2025, January 1, 2026, and January 19, 2026. It operates on regular hours on other holidays.
What payment options are accepted at The UPS Store #1853?
They accept American Express, Android Pay, Apple Pay, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #1853 located?
It is located at 47 W Polk St, Ste 100, Chicago, IL 60605, USA, in Printer's Row within Dearborn Station.
Can I find any nearby entertainment locations near The UPS Store #1853?
Yes, nearby is Advantage Network, a music and DVD store, and Fox in a Box - Chicago, an escape room and amusement park, great for entertainment before or after your visit.
Are there health and wellness options nearby The UPS Store #1853?
Yes, you can find Liftmode, offering vitamins and supplements, and 105F Hot Yoga, Pilates, and Wellness studio nearby to support your health needs.
If I need legal help, are there law offices near The UPS Store #1853?
Yes, Sokolove Law, specializing in personal injury law, is close to The UPS Store #1853, convenient if you need legal assistance.
Does The UPS Store #1853 provide special offers or coupons?
Yes, you can save big with special offers and coupons available through their website.
Brand Certified Facts from The UPS Store
The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: