Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1853 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Printer's Row In Dearborn Station.
Details
- DeliveryNot available
Location
Hours
Reviews
3.9
172 reviews
5 stars
119
4 stars
3
3 stars
4
2 stars
6
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Pam, Lee, and Alex.
Professionalism
While most reviews highlighted excellent service, some customers noted issues with employee presentation and professionalism, including casual attire and rude behavior from certain staff.
Operational Issues
Several customers reported problems with store hours, including late openings and early closures, leading to frustration and wasted trips.
Service Quality
Overall, the store received positive feedback for efficient service and problem-solving, although there were complaints about lost packages and inadequate handling of claims.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, particularly regarding notary services and shipping costs, feeling they were higher than at other locations.
- GGgrippedfilmsNov 12, 20255.0Fantastic experience. The staff actually CARE about doing a good job - a rare thing for a UPS store. Very friendly people there.
- SJSimeon JacobOct 20, 20255.0Shoutout to Chris who helped me scan, print, and notarize a few documents making UPS a nice one stop shop for all the services I was looking for!
- BNBest NevaOct 6, 20255.0I am moving and I have never shipped out belongings. Chris and Lee were a pleasure to work with. They properly handled and explained everything to me. They were very professional in every task that was assigned. I am very pleased and will come back for more service. Thanks again Chris and Lee.
- VOVertrece “OGV”Sep 3, 20255.0Awesomeness
- SRSherry RasmussenAug 30, 20255.0Lee, Vanessa, and Danny were all in the store today and helped me out tremendously. This tech-challenged senior citizen appreciated not only their support, but their cheerfulness while doing so -- and for not making me feel like an idiot! I am so happy they're in our neighborhood.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #1853 in Chicago offer?
The UPS Store #1853 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and computer access services.
What are the operating hours of The UPS Store #1853 on weekdays?
The UPS Store #1853 is open Monday through Friday from 8:00 AM to 6:30 PM.
Is The UPS Store #1853 open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM, although holiday hours may vary.
Are there any special holiday closures for The UPS Store #1853 I should be aware of?
The store is closed on November 27, 2025, December 25, 2025, December 31, 2025, January 1, 2026, and January 19, 2026. It operates on regular hours on other holidays.
What payment options are accepted at The UPS Store #1853?
They accept American Express, Android Pay, Apple Pay, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #1853 located?
It is located at 47 W Polk St, Ste 100, Chicago, IL 60605, USA, in Printer's Row within Dearborn Station.
Can I find any nearby entertainment locations near The UPS Store #1853?
Yes, nearby is Advantage Network, a music and DVD store, and Fox in a Box - Chicago, an escape room and amusement park, great for entertainment before or after your visit.
Are there health and wellness options nearby The UPS Store #1853?
Yes, you can find Liftmode, offering vitamins and supplements, and 105F Hot Yoga, Pilates, and Wellness studio nearby to support your health needs.
If I need legal help, are there law offices near The UPS Store #1853?
Yes, Sokolove Law, specializing in personal injury law, is close to The UPS Store #1853, convenient if you need legal assistance.
Does The UPS Store #1853 provide special offers or coupons?
Yes, you can save big with special offers and coupons available through their website.