Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6522 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
Location
Hours
Reviews
4.0
150 reviews
5 stars
108
4 stars1
3 stars
4
2 stars1
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several employees, particularly AJ and Kevon, received high praise for their exceptional customer service, going above and beyond to assist customers.
Staff Attitude
Feedback is mixed regarding staff attitude; while many customers reported friendly and helpful interactions, others experienced rudeness and unprofessional behavior from certain employees.
Pricing Issues
Customers expressed dissatisfaction with high charges for printing and shipping services, feeling that prices were not clearly communicated.
Lost Packages
Multiple reviews highlighted issues with lost packages and poor handling of claims, leading to significant customer frustration.
Store Hours
There were complaints about inconsistent store hours, with some customers finding the store closed during posted hours.
- MYMira YNov 8, 20255.0Kieran and the Rivernoth staff were amazing! Extremely professional and very helpful!
- DSDaniel StanekOct 29, 20251.0Your location gets paid by UPS to accept packages/returns. You let me scan 12 labels and only took 6 boxes and said I'm only allowed to come when the truck is here and acted like you were doing me a favor. I went to another location because yours is rude and lazy. They told me i have to bring it back to your location since you scanned my labels. Why are you open until 8.00 PM, so working people like me can use the service. See you later today, coming in pissed off after you wasted my evening and now my morning today.
- JCJoan ClaytonOct 9, 20255.0AJ is always really kind and friendly. I have seen her at two different UPS stores. She is exceptional, kind and knowledgeable. It makes it much easier to quickly enter and exit the two UPS locations that I frequent, off of Grand & Lake, so I won't receive a parking ticket in the interim.
- DWDonovan WalkerOct 8, 20255.0I came into this UPS store admittedly right before closing. I needed to print out letters all of my girlfriend's friends wrote her for her birthday as I was making a cute huge card for her with all the notes. Unfortunately, I sent the document from my work email and it was protected and couldn't be opened to the store email for printing. Not only was AJ extremely friendly with me at the very end of the night, but she could also tell how important this was for me to get printed so she asked me how close I lived, told me to go home and send an unprotected copy and then come back. I honestly couldn't believe how accommodating she was, especially at the end of a long workday when everyone typically just wants to go home. She even emailed me and asked me how my girlfriend liked the gift I made for her. AJ turned what could have been a stressful experience into a memorable one. Her customer service is truly 10/10, and this UPS Store is lucky to have her!
- ESElaine SolowayOct 1, 20255.0Alex handled the return quickly and professionally. He also solved several non-UPS issues. I’m grateful the store is in my neighborhood and more grateful that Alex works there.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 9:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #6522 in Chicago offer?
The UPS Store #6522 provides expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more.
What are the regular business hours for The UPS Store #6522?
Monday through Friday, it is open from 7:30 AM to 8:30 PM, Saturday from 8:30 AM to 5:30 PM, and Sunday from 10:30 AM to 4:30 PM.
Is The UPS Store #6522 open on Sundays?
Yes, The UPS Store #6522 is open on Sundays from 10:30 AM to 4:30 PM. Hours may vary on holidays.
Are there any holiday closures at The UPS Store #6522?
Yes, the store is closed on November 27, December 25, December 31, January 1, and January 19. It operates regular hours on other holidays such as November 11 and November 28.
What payment methods are accepted at The UPS Store #6522?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact The UPS Store #6522?
You can call them at +1 312-828-0505 or email store6522@theupsstore.com.
Does The UPS Store #6522 provide any special offers or discounts?
Yes, The UPS Store #6522 offers special savings with their coupons and promotions available online.
What printing and shipping products are available at The UPS Store #6522?
They offer office products, mailing supplies, moving boxes, stamps, and postage for your shipping and printing needs.
Are there any nearby businesses that complement services offered by The UPS Store #6522?
Yes, nearby is Numeric Advertising LLC, which provides marketing and advertising services that could complement your printing and shipping needs at The UPS Store.
What nearby places can customers visit before or after using services at The UPS Store #6522?
Customers can visit nearby spots like Reluxe Nail and Spa Boutique or Tivvy Nails & Spa for beauty treatments, or the Rehabilitation Institute of Chicago for medical services.
How can nearby points of interest help visitors locate The UPS Store #6522?
The UPS Store #6522 is near well-known places like Solar Simplified and HW3 Group, which can serve as landmarks to easily find the store in Chicago.