Brand Certified

The UPS Store

4.7

(698 reviews)

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Business Details

6351 W Montrose, Chicago, IL

60634, United States

(773) 777-8884

https://locations.theupsstore.com/il/chicago/6351-w-montrose

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store

The UPS Store #2474 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Wright City College.

Details

DeliveryNot available
Curbside pickupNot available
[Free/Paid] wi-fiNot available
Onsite servicesAvailable
Wheelchair accessible entranceAvailable

Location

The UPS Store

6351 W Montrose, Chicago, IL

60634, United States

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Hours

Monday8:00 AM - 7:00 PM

Tuesday8:00 AM - 7:00 PM

Wednesday8:00 AM - 7:00 PM

Thursday8:00 AM - 7:00 PM

Friday8:00 AM - 7:00 PM

Saturday8:00 AM - 5:00 PM

Sunday10:00 AM - 4:00 PM

2026-04-05Regular Hours

2026-05-10Regular Hours

2026-05-25Regular Hours

2026-07-03Regular Hours

2026-07-04Regular Hours

2026-09-07Regular Hours

2026-10-12Regular Hours

2026-11-11Regular Hours

2026-11-26Regular Hours

2026-11-27Regular Hours

2026-12-25Regular Hours

2026-12-31Regular Hours

2027-01-01Regular Hours

Reviews

4.7

698 reviews

5 stars

641

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, friendliness, and exceptional service, particularly highlighting individuals like Dom, Al, and Christina.

Efficiency

Customers frequently noted the quick and efficient service, with many expressing satisfaction at being in and out of the store swiftly.

Cleanliness

The location was described as clean and well-maintained, contributing to a pleasant customer experience.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences with specific staff members, indicating inconsistency in service quality.

RP
Rose Plaza
6 days ago
5.0
Al was great! He came out to the car and assisted with a heavy big box. Thank you Al
KO
Kathleen O
Feb 18, 2026
5.0
Dom was fast and efficient and super helpful. Easy and friendly!
FC
Frances Congdon
Feb 16, 2026
5.0
Al is always so pleasant and helps us immediately no waiting thank you
LL
Leocadia Lopez
Feb 16, 2026
5.0
The staff was professional, courteous and helpful
EL
Erica Lane
Feb 2, 2026
5.0
The team at UPS was efficient and assisted me with the return of some internet equipment. The gentleman who helped me was friendly and knowledgeable. I really appreciated that after a long day of work and just wanting to cross one more thing off my list. Thanks for your great customer service!