Brand Certified

The UPS Store

3.8

(212 reviews)

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Business Details

1507 E 53rd St, Chicago, IL

60615, United States

(773) 288-3173

https://locations.theupsstore.com/il/chicago/1507-e-53rd-st

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store

The UPS Store #1568 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Harper And Lake Park Avenue / Across From Mellow Yellow Restaurant.

Location

The UPS Store

1507 E 53rd St, Chicago, IL

60615, United States

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Hours

Monday8:30 AM - 6:30 PM

Tuesday8:30 AM - 6:30 PM

Wednesday8:30 AM - 6:30 PM

Thursday8:30 AM - 6:30 PM

Friday8:30 AM - 6:30 PM

Saturday9:00 AM - 5:00 PM

Sunday10:00 AM - 3:00 PM

2026-04-05Regular Hours

2026-05-10Regular Hours

2026-05-25Regular Hours

2026-07-03Regular Hours

2026-07-04Regular Hours

2026-09-07Regular Hours

2026-10-12Regular Hours

2026-11-11Regular Hours

2026-11-26Regular Hours

2026-11-27Regular Hours

2026-12-25Regular Hours

2026-12-31Regular Hours

2027-01-01Regular Hours

Reviews

3.8

212 reviews

5 stars

128

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the staff for being friendly and helpful, there were numerous complaints about rude and unprofessional behavior from certain employees, particularly the owner.

Efficiency

Customers appreciated the quick service and efficiency in handling packages, although some reported long wait times and issues with package handling.

Notary Services

The notary services received mixed reviews, with some customers having positive experiences while others faced significant issues, including unprofessional behavior and lack of availability.

Store Conditions

The store was often described as chaotic and cluttered, leading to frustrations among customers regarding package handling and overall experience.

JJ
Jacquelyn
Jan 27, 2026
5.0
I came into the store for notary services. The woman that helped was so pleasant and professional. When she realized we needed to also have our document apostille stamped, she offered more detailed information that we would need to bring with us. Her knowledge was so appreciated. The entire staff here was outstanding. Thank you.
JW
Jessica Williams
Jan 24, 2026
5.0
I’ve been here for years. Great staff. I never have to worry about my mail or packages.
RA
Raul Guzman Ayala
Jan 22, 2026
1.0
Absolutely horrible service. Package marked delivered paid pickup service at this ups location and they cannot find it.
QB
Quinshaun Beal
Jan 13, 2026
5.0
My service was fast paced and smooth. I was in and out within nothing of 5-10 minutes.
MC
Madison Chastain
Jan 5, 2026
1.0
Do not go here for notary services!! After waiting for 25 minutes, the notary refused to notarize my forms because she saw, in the folder where I was keeping the documents, a totally separate document with my signature on it... that did not need to be notarized. She insisted that, because I'd signed something without her present, she couldn't notarize anything. I explained to her, repeatedly and clearly, that the forms were going in the same application, but only one form needed notarizing. She refused, repeating "I know my rights! I don't have to help you!" instead of listening to my explanation, and when I was near tears, she ordered me to leave the store. Thank goodness the other customers were kind and understanding. One recommended that I use the currency exchange down the street instead. That was the perfect alternative, and that's what I'll tell you: Go to the currency exchange instead.