Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1568 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Harper And Lake Park Avenue / Across From Mellow Yellow Restaurant.
While many customers praised the staff for being friendly and helpful, there were numerous complaints about rude and unprofessional behavior from certain employees, particularly the owner.
Efficiency
Customers appreciated the quick service and efficiency in handling packages, although some noted long wait times during busy periods.
Package Handling Issues
Several reviews highlighted problems with lost or mishandled packages, leading to frustration among customers.
Store Environment
The store was described as chaotic and cluttered, with some customers expressing concerns about the lack of space and organization.
Mixed Experiences
Overall, experiences varied widely, with some customers having positive interactions while others reported significant dissatisfaction.
EE
EstherMarie
4 days ago
1.0
Called to check if my package was in store got put on hold for OVER TWO HOURS
MC
Madison Chastain
6 days ago
1.0
Do not go here for notary services!! After waiting for 25 minutes, the notary refused to notarize my forms because she saw, in the folder where I was keeping the documents, a totally separate document with my signature on it... that did not need to be notarized. She insisted that, because I'd signed something without her present, she couldn't notarize anything. I explained to her, repeatedly and clearly, that the forms were going in the same application, but only one form needed notarizing. She refused, repeating "I know my rights! I don't have to help you!" instead of listening to my explanation, and when I was near tears, she ordered me to leave the store. Thank goodness the other customers were kind and understanding. One recommended that I use the currency exchange down the street instead. That was the perfect alternative, and that's what I'll tell you: Go to the currency exchange instead.
LN
Leann Stover Nyce
Jan 4, 2026
5.0
Laila was wonderfully helpful!
LN
Leann Stover Nyce
Jan 3, 2026
5.0
I have come in here several times now and each time I have been treated with care and professionalism. Today Laila continued that experience. So nice to know that excellent customer service still exists. Thank you!
EC
Elizabeth Chandler
Dec 1, 2025
5.0
Efficient! My ‘go-to’ mailing spot in Hyde Park. Polite and speedy workers!!
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the main services offered by The UPS Store #1568 in Chicago?
The UPS Store #1568 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.
What are the regular opening hours for The UPS Store #1568?
The store is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #1568 open on Sundays and holidays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM. Holiday hours vary; some holidays the store is closed, so checking their website for current info is recommended.
Where is The UPS Store #1568 located in Chicago?
It is located at 1507 E 53rd St, Chicago, IL 60615, between Harper and Lake Park Avenue, across from Mellow Yellow Restaurant.
What payment options are accepted at The UPS Store #1568?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Is The UPS Store #1568 a black-owned business?
Yes, The UPS Store #1568 is a locally owned and operated black-owned business in Chicago.
What shipping and mailing supplies are available at The UPS Store #1568?
They offer office products, mailing supplies, moving boxes, stamps, and postage.
How can nearby services like XL Transportation benefit customers visiting The UPS Store #1568?
XL Transportation provides limo services and airport shuttles nearby, helping customers conveniently travel to and from The UPS Store and nearby locations.
Are there any food or dining options near The UPS Store #1568 for customers to visit?
Yes, customers can visit Mellow Yellow Restaurant across the street, Pizza Capri of Hyde Park, and Jordyn’s Soul Cafe nearby for dining before or after their visit.
What community or wellness services are located near The UPS Store #1568 that might interest customers?
Nearby, customers can find Yoga Bodhi 360 for active lifestyle classes, The Massage Therapy Center for relaxation, and Evans & Evans Counseling for counseling services.