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The UPS Store

4.9
(399 reviews)

Business Details

27 N Wacker Dr, Chicago, IL
60606, United States
(312) 372-2727
https://locations.theupsstore.com/il/chicago/27-n-wacker-dr

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3878 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Downtown Financial District Between Madison And Washington.

Details

  • DeliveryNot available

Location

The UPS Store
27 N Wacker Dr, Chicago, IL
60606, United States

Hours

Reviews

4.9
399 reviews
5 stars
383
4 stars
3
3 stars
0
2 stars
1
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Bob consistently received praise for his friendly, helpful, and professional service, making customers feel valued and supported.

Efficiency

Customers noted the quick and efficient service provided, even during busy times, with minimal wait times reported.

Cleanliness

The store was described as clean and well-organized, contributing to a pleasant customer experience.

Notary Services

Bob's assistance with notary services was highlighted as particularly helpful and efficient, with many customers expressing gratitude for his support.
  • AW
    Aron Walker
    1 day ago
    5.0
    Great location which was very clean and updated. I was helped by Bob who friendly and very professional, I didn’t have my label printed out and found a solution that work. I have a new Favorite UPS Store and they ROCK!!! Aron
  • NN
    NosFrei
    Feb 19, 2026
    5.0
    forgot to ask the person's name but this is one of the best stores with great experience i ran into. he was helpful, friendly and nice. it is very appreciated and i highly recommend this to all people who have needs.
  • DG
    Deep Gosalia
    Feb 13, 2026
    5.0
    Me and my wife went to this UPS store for notary for more than 10 documents and especially my wife went thrice there, Bob at the UPS store was incredibly kind, polite and professional. We had more than 10 pages, that needed notarization, but he only charged me for one page, which was very generous for him. And also in hurry we had pages in my hand when we reached to the store, but he gave us an envelope to for keeping those pages and that is free of cost at all- that is really very awesome. He handled everything quickly and with a great attitude with a smile on his face always. Its rare to meet someone so helpful and honest. Really appreciate his service- super highly recommend this location. And Bob is really an incredible person, as I said above its rare to meet someone as helpful and honest.
  • HY
    haymanot yimam
    Feb 3, 2026
    5.0
    I had an excellent experience at this UPS Store thanks to Bob. He was incredibly professional, patient, and helpful throughout the entire process. Bob took the time to explain my options clearly, made sure everything was packed and handled properly, and went above and beyond to ensure things went smoothly. It’s rare to find someone who combines efficiency with such a friendly attitude. Customer service like this really makes a difference. Huge thanks to Bob for the outstanding support—I’ll definitely be coming back and highly recommend this location!
  • AJ
    Anushri Jain
    Feb 2, 2026
    5.0
    I went to UPS store at N Wacker Drive after 4:30 pm for Notary services for renewal of my Passport, even though it was late in the day. Bob was really very helpful and he helped me quickly and professionally, I had 7 pages to be notarized, but he kindly charged me only for 3 pages, which I really appreciated, that saved me with charges. Bob was awesome- very friendly, polite, calm and efficient, the whole process was smooth and quick. Excellent customer service like this really makes a difference. Highly recommend this location of UPS, especially if Bob is there!!

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