The UPS Store

3.4
140 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0857 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Clark And Wellington Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
3023 N Clark St, Chicago, IL
60657, United States

Hours

Reviews

3.4
139 reviews
5 stars
76
4 stars
3
3 stars
3
2 stars
8
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees' attitudes.

Mixed Experiences

While some customers praised specific employees for their helpfulness, others had negative experiences that overshadowed their visits.

Package Handling Issues

There were multiple complaints about lost packages and poor tracking, leading to frustration among customers.

Pricing Concerns

Customers expressed dissatisfaction with additional fees, such as a $3 charge for printing labels, which they found unreasonable.
  • MB
    Michael Bennett
    4 days ago
    5.0
    Fast professional service
  • MA
    Michael Allare
    Dec 19, 2025
    2.0
    $3 print fee for a label is ridiculous. Highly recommend going to the FedEx office next door to print for $0.25
  • MS
    M. Strong
    Dec 8, 2025
    1.0
    I’ve never encountered an employee at this location who isn’t rude and Inept. I had something notarized here and had to go back and had it re-notarized again because the notary got it wrong. I walked in the store at 6:32 PM after waiting to park in their lot and was told that the system was already shut down and they couldn’t take my package. I truly hope this franchise location closes or at the very least that the franchise owner knows that the staff they employ doesn’t have an ounce of customer service in any of their beings. Ps- It’s fine to be closed, but it’s not OK to be so rude about it Pps - it was a prepaid label. I was dropping off, so there wasn’t any business to transact. It seems evident that the team here is over it so maybe an owner should step in and remind how to deal with
  • PH
    Patrick Holman
    Nov 8, 2025
    5.0
    I showed up after work, with quite a few things both personal and work related to ship. Brittany at UPS was so great and helpful the entire half hour I was there. Even though it was at the end of their day/shift, she was eager to assist and made it happen before they closed at 6:30. Everything arrived safely, securely, and on time. I’m lucky to have Brittany and this UPS store close to our house. We will be back!
  • AP
    Alan Peterson
    Oct 29, 2025
    5.0
    Excellent service

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the main services offered by The UPS Store at 3023 N Clark St in Chicago?

The UPS Store offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.