The UPS Store

4.4
157 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4237 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Free Parking!! Old Town Square Clybourn & Division Free Parking!!.

Details

  • DeliveryNot available
  • Onsite servicesAvailable
  • Wheelchair accessible restroomNot available
  • Wheelchair accessible seatingNot available

Location

The UPS Store
1235 N Clybourn Ave, Chicago, IL
60610, United States

Hours

Reviews

4.4
157 reviews
5 stars
131
4 stars
4
3 stars
0
2 stars
2
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and professional, with many customers highlighting individual employees like Grishma, Kevin, and James for their exceptional service.

Efficiency

Customers frequently mention quick and efficient service, with many noting that they are in and out of the store in a short amount of time.

Cleanliness and Organization

The store is reported to be clean, well-organized, and pleasant, contributing to a positive customer experience.

Mixed Experiences

While most reviews are positive, there are a few negative experiences related to management and new staff attitudes, indicating inconsistency in service quality.
  • MV
    Monica Vela
    Jan 3, 2026
    5.0
    Easy experience dropping off a return!
  • WM
    William Martin
    Dec 18, 2025
    5.0
    A week before Christmas, I sent 8 fragile packages. Jenny, Kevin and Aakash were so great! They took care of me as a team and were so nice.
  • SV
    Sheila Villagrana
    Dec 17, 2025
    5.0
    Love the service. We run a e-commerce and placed the wrong label on a package smh! They helped us look using video tracking another package we had delivered at the same time and even taking a dive into finally finding the small box in a mountain of holiday packages! Thank you so much! Our family business thanks you!
  • DR
    DeJuan Roberts
    Dec 12, 2025
    5.0
    Grishma was very nice and helpful. Explained products very well.
  • BO
    Brittany Olsen
    Nov 25, 2025
    5.0
    The services and staff at this location are phenomenal. Kevin is always professional, friendly and knowledgeable. He always gives a warm welcome with a smile on his face. He helps find the best shipping options and rate for my needs. Whenever I need to ship an item that requires packaging, I ask for Kevin. I feel at ease knowing my items will arrive at their destination safely.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours of The UPS Store in Chicago?

The UPS Store in Chicago is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 11:00 AM to 4:00 PM.