Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6337 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Roosevelt & Michigan Ave Near Buckingham Fountain.
Details
- DeliveryNot available
Location
Hours
Reviews
2.6
187 reviews
5 stars
66
4 stars
5
3 stars
6
2 stars
7
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed; while some customers report friendly and helpful service, many others describe staff as rude, unprofessional, and unhelpful.
Service Reliability
Numerous complaints about packages not being processed correctly, including issues with shipping electronics and packages going missing.
Convenience
The location is praised for its convenience, but many customers express frustration with inconsistent service hours and long wait times.
Notary Services
Customers report confusion and dissatisfaction regarding notary services, with some stating that the store does not provide the advertised services.
Overall Experience
While some customers have had positive experiences, a significant number express frustration and disappointment, leading to a generally negative perception of the store.
- TPTony PercivalOct 16, 20255.0I felt compelled to leave a review based on all the negative reviews here. I went here on a last minute mission to get 52 color prints from 4 different files for a convention. 50 of these sheets had 4 mini flyers that required cutting. The staff was courteous and helpful. They supplied us two cutting boards from the back to make our life easier. They charged a fee for receiving and processing the email with the files, because they are a business and thus takes their time and resources. Overall a great experience that saved the day.
- RARhonda AllenSep 26, 20255.0Ive always gotten good service and im in there about once a month. Lately returning Comcasts boxes at this location twice daily. Rhonda D. 1211 s prairie Ave. ChicagoIL
- ADA. D.Sep 21, 20253.0Sometimes the UPS staff can be rude and not friendly; however most of the time, other staffs are courtesous and helpful
- FTFatima TraoreAug 27, 20251.0I went to this store this morning at 8:45 Am the female behind the counter lied and dinned me service all I was seeking was to notarize my support letter to my brother written by me with my identification. To work as a public servant you need to be companionate every service might not mean nothing to you but means a lot to customers that’s why we travel to you to serve us and we pay you all IT IS NO FREE SERVICE.
- HHHeather HallAug 7, 20251.0Online it says UPS takes computers. The woman at this location stated that their store elects not to do so. I hadn't been to this location in years and today reminded of why.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the main services offered by The UPS Store at 1245 S Michigan Ave?
The UPS Store provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the store hours for The UPS Store on weekdays?
The UPS Store is open from 8:30 AM to 7:00 PM Monday through Friday.
Is The UPS Store open on weekends and holidays?
Yes, it is open Saturday from 9:30 AM to 3:00 PM and Sunday from 10:00 AM to 3:00 PM. It is closed on certain holidays like November 27, December 25, December 31, January 1, and January 19.
Does The UPS Store offer mailbox rental services?
Yes, mailbox services including mailbox rentals are available at The UPS Store.
What forms of payment are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store located and what are some nearby landmarks?
The UPS Store is located at 1245 S Michigan Ave, Chicago, IL near Roosevelt & Michigan Ave close to Buckingham Fountain.
Are there any nearby real estate services near The UPS Store?
Yes, Kema Real Estate Investment & Consulting LLC and 1251 S Michigan are nearby real estate services close to The UPS Store.
What nearby shredding services are available close to The UPS Store?
Shred Nations is a nearby shredding service that customers can consider for their document destruction needs.
Can I visit any nearby community or educational organizations near The UPS Store?
Yes, the Ladies of Virtue is a community and social service organization located near The UPS Store.
Are there any nearby places where I can enjoy arts and entertainment after visiting The UPS Store?
Bottle & Bottega, an art school offering arts and entertainment activities, is located nearby and could be a nice visit after your trip to The UPS Store.