Brand Certified
The UPS Store
2.6(194 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
1245 S Michigan Ave, Chicago, IL
60605, United States
Certified by The UPS Store • Feb 22, 2026
(312) 431-1850
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/il/chicago/1245-s-michigan-ave
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6337 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Roosevelt & Michigan Ave Near Buckingham Fountain.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
2.6
194 reviews
5 stars
69
4 stars
5
3 stars
6
2 stars
7
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant divide in customer service experiences, with many customers reporting rude and unprofessional staff, while others mention friendly and helpful service.
Convenience
The location is praised for its convenience, being easily accessible for many customers, although some express frustration with the store's inconsistent hours and early closures.
Service Quality
Numerous reviews highlight issues with service quality, including long wait times, unhelpful staff, and problems with package handling and shipping.
Notary Services
Customers report confusion and inconsistency regarding notary services, with some employees refusing to provide services that are advertised.
- YYYueyangFeb 13, 20265.0The guy who works here is so nice!!
- MLMel LoneJan 29, 20261.0Horrible customer service
- YYyannitoobJan 28, 20261.0If you value customer service do not go to this location. The Karla person is rude and unprofessional. I'm a south loop resident so this is a convenient location for me, but I'm willing to go out of my way to never do business here again. We have options and all south loop neighbors should choose NOT to go here, maybe we can get her out of our business loop. The absolute worst experience every single time. I use fed exp now on michigan
- JSJean S.Dec 27, 20255.0Always helpful and friendly
- TPTony PercivalOct 16, 20255.0I felt compelled to leave a review based on all the negative reviews here. I went here on a last minute mission to get 52 color prints from 4 different files for a convention. 50 of these sheets had 4 mini flyers that required cutting. The staff was courteous and helpful. They supplied us two cutting boards from the back to make our life easier. They charged a fee for receiving and processing the email with the files, because they are a business and thus takes their time and resources. Overall a great experience that saved the day.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the main services offered by The UPS Store at 1245 S Michigan Ave?
The UPS Store provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the store hours for The UPS Store on weekdays?
The UPS Store is open from 8:30 AM to 7:00 PM Monday through Friday.
Is The UPS Store open on weekends and holidays?
Yes, it is open Saturday from 9:30 AM to 3:00 PM and Sunday from 10:00 AM to 3:00 PM. It is closed on certain holidays like November 27, December 25, December 31, January 1, and January 19.
Does The UPS Store offer mailbox rental services?
Yes, mailbox services including mailbox rentals are available at The UPS Store.
What forms of payment are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store located and what are some nearby landmarks?
The UPS Store is located at 1245 S Michigan Ave, Chicago, IL near Roosevelt & Michigan Ave close to Buckingham Fountain.
Are there any nearby real estate services near The UPS Store?
Yes, Kema Real Estate Investment & Consulting LLC and 1251 S Michigan are nearby real estate services close to The UPS Store.
What nearby shredding services are available close to The UPS Store?
Shred Nations is a nearby shredding service that customers can consider for their document destruction needs.
Can I visit any nearby community or educational organizations near The UPS Store?
Yes, the Ladies of Virtue is a community and social service organization located near The UPS Store.
Are there any nearby places where I can enjoy arts and entertainment after visiting The UPS Store?
Bottle & Bottega, an art school offering arts and entertainment activities, is located nearby and could be a nice visit after your trip to The UPS Store.
Brand Certified Facts from The UPS Store
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Certified February 22, 2026Yext Knowledge Graph
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