The UPS Store

3.6
120 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3496 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
5315 N Clark Street, Chicago, IL
60640, United States

Hours

Reviews

3.6
120 reviews
5 stars
69
4 stars
8
3 stars
3
2 stars
10
1 star
30

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and accommodating.

Service Quality

While some reviews highlighted excellent service, others reported poor experiences, particularly with notary services and package handling.

Pricing Concerns

Several customers expressed dissatisfaction with perceived high prices and unexpected fees for services.

Inconsistent Experiences

Customer experiences varied widely, with some reporting quick and efficient service while others encountered rudeness and delays.
  • MT
    Misha Thelen
    Dec 30, 2025
    5.0
    always my favorite location to go to. fast, simple, everyone’s friendly too. Marcus usually helps me out and is the best. I do most of my printing here
  • CR
    Caelin Ross
    Dec 21, 2025
    5.0
    I don't usually write reviews, but this was my local UPS for nearly a decade. The staff are friendly, knowledgable and very dog friendly as a plus.
  • MS
    Mohammed salman
    Dec 13, 2025
    5.0
    Excellent service provided by Gill(344786). Handled my packages professionally.
  • DN
    David Nespoli
    Dec 3, 2025
    5.0
    I have yet to be disappointed by the services at a UPS store. Sure, some people will complain about the prices, but you get what you pay for. This location is conveniently located and staffed with friendly, hard-working people. The building is rather small, but they make use of the space that they have and keep the line moving. Whether you show up with your parcel packaged, labeled, and prepaid , or with a loose item and an address scribbled on a piece of paper, they can get it to its destination safely and on-time. As a long-time eBay user and refurbisher, UPS has been my go-to service for years.
  • TO
    The Humble One
    Nov 7, 2025
    1.0
    Over inflated prices. Ridiculously poor service.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #3496 in Chicago offer?

The UPS Store #3496 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.

What are the operating hours of The UPS Store at 5315 N Clark Street?

The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:30 AM to 4:00 PM, and closed on Sundays.