Brand Certified
The UPS Store
3.6(123 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
5315 N Clark Street, Chicago, IL
60640, United States
Certified by The UPS Store • Feb 22, 2026
(773) 728-3828
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/il/chicago/5315-n-clark-street
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3496 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
3.6
123 reviews
5 stars
71
4 stars
8
3 stars
3
2 stars
10
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with many praising the friendly and helpful staff, while others report rude and unprofessional behavior.
Efficiency
Several reviews highlight the quick service and efficiency of the staff, although some customers experienced delays and poor handling of packages.
Pricing Issues
Customers frequently mention dissatisfaction with high prices for services and unexpected fees, leading to frustration.
Staff Competence
While many reviews commend the staff's knowledge and helpfulness, there are notable complaints about mistakes made by employees, particularly regarding notary services.
Store Conditions
Some reviews mention the store's organization and cleanliness as issues, with a few customers expressing concerns about the overall management of the location.
- KPKavita PremkumarFeb 12, 20261.0They don't have a notary and will lie on the phone about the time the notary will be in
- EVErnesto ValeroFeb 12, 20265.0I have to give you 5 stars. You guys helped me today with a complicated job due to bureaucracy, and one very nice gentleman helped me through the whole process, with lots of patience, and a super cool, chill vibe, and efficiency. Thanks.
- RWRachel woodsJan 16, 20265.0In and out! They were quick and super helpful. Thanks!!
- MTMisha ThelenDec 30, 20255.0always my favorite location to go to. fast, simple, everyone’s friendly too. Marcus usually helps me out and is the best. I do most of my printing here
- CRCaelin RossDec 21, 20255.0I don't usually write reviews, but this was my local UPS for nearly a decade. The staff are friendly, knowledgable and very dog friendly as a plus.
Brand Certified Facts from The UPS Store
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Certified February 22, 2026Yext Knowledge Graph
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