The UPS Store

3.6
118 reviews
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Business Details

5315 N Clark Street, Chicago, IL
60640, United States
(773) 728-3828
https://locations.theupsstore.com/il/chicago/5315-n-clark-street
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3496 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
5315 N Clark Street, Chicago, IL
60640, United States

Hours

Reviews

3.6
118 reviews
5 stars
67
4 stars
8
3 stars
3
2 stars
10
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praise the friendly and helpful service, others report rude and unprofessional behavior.

Pricing Issues

Several reviews mention inflated prices for services and printing, leading to dissatisfaction among customers.

Efficiency

Some customers appreciate the quick service and efficiency, while others report slow service and long wait times.

Notary Services

There are complaints about the notary service being unreliable and staff lacking knowledge about notary requirements.

Store Condition

The store's organization and cleanliness have been criticized, with some customers noting a decline in overall quality.
  • MS
    Mohammed salman
    4 days ago
    5.0
    Excellent service provided by Gill(344786). Handled my packages professionally.
  • DN
    David Nespoli
    Dec 3, 2025
    5.0
    I have yet to be disappointed by the services at a UPS store. Sure, some people will complain about the prices, but you get what you pay for. This location is conveniently located and staffed with friendly, hard-working people. The building is rather small, but they make use of the space that they have and keep the line moving. Whether you show up with your parcel packaged, labeled, and prepaid , or with a loose item and an address scribbled on a piece of paper, they can get it to its destination safely and on-time. As a long-time eBay user and refurbisher, UPS has been my go-to service for years.
  • TO
    The Humble One
    Nov 7, 2025
    1.0
    Over inflated prices. Ridiculously poor service.
  • AO
    Aurore Osellame
    Nov 4, 2025
    5.0
    Helpful and knowledgeable staff
  • JP
    Julie Panossian
    Sep 29, 2025
    1.0
    Terrible service, doesn't know what she is doing as a notary. The notary messed up and missed a signature line, so my paperwork was rejected. I went back to get the paperwork redone, and she charged me a second time despite me showing her the mistake she made and her admitting she must have been tired. The paperwork she redid was messed up AGAIN - she insisted it would be okay to write my name twice on the paperwork, and I just found out it was rejected again for this reason. Absolute nightmare, doesn't understand the requirements for a notary and ridiculous to charge me a second time when the error was her fault. Never going here again, finding somewhere else to get my paperwork done.
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3496 in Chicago offer?

The UPS Store #3496 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.