The UPS Store

4.3
251 reviews
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Business Details

1074 W Taylor St, Chicago, IL
60607, United States
(312) 226-8700
https://locations.theupsstore.com/il/chicago/1074-w-taylor-st
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5608 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Free Street Parking West Of Aberdeen.

Details

  • DeliveryNot available

Location

The UPS Store
1074 W Taylor St, Chicago, IL
60607, United States

Hours

Reviews

4.3
251 reviews
5 stars
190
4 stars
17
3 stars
3
2 stars
8
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and efficient, with many customers highlighting specific employees for their exceptional service.

Quick Service

Customers consistently report fast service with minimal wait times, making it a convenient location for shipping and printing needs.

Pricing Concerns

Some customers expressed dissatisfaction with additional charges for printing services and the use of self-service computers, feeling these fees are unjustified.

Mixed Experiences

While many reviews are positive, there are notable complaints regarding rude staff behavior and issues with package handling, indicating inconsistency in service quality.
  • MW
    Monique Wilson
    3 days ago
    5.0
    The staff at this location are all awesome! Very polite, knowledgeable and helpful!
  • YA
    Yvonne Allen
    4 days ago
    5.0
    My family and I absolutely love the UPS Store on Taylor St/Racine Ave by UIC. The location in recent months changed ownership, however the service remains stellar 👌🏾under the new owner. Along with the veteran greats, like Chris, the new owner has brought in additional awesome crew members who are vibrant, patient, and willing to assist customers from the time you walk inside the store until the time you leave and the staff members help carry your packages to your car door. Even during the evening rush, the staff is poised and take care customer needs flawlessly. Kudos to the entire team. You all are truly wonderful. 5 stars is not enough. SUPPORT THIS UPS. 1074 W Taylor Street. 🌟
  • AS
    Alisia Sanders
    6 days ago
    5.0
    The lady was fast, friendly and efficient.
  • DN
    Drew Nelson
    Dec 23, 2025
    5.0
    Extremely helpful staff! They took time to assist me and found ways to reduce my costs to get holiday gifts out! Will absolutely come back to this location for future needs.
  • RM
    Robert McVey
    Dec 1, 2025
    5.0
    I left a poster from a concert at the Marriott hotel. My daughter and I are from Long Island. My daughter was crushed. I contacted the hotel, they kept it in safe keeping. I contacted UPS with my problem. Kristopher told me he would pick it up. Then repackage it for shipping and send it out. OMG I can’t tell you how happy and thankful for your service. Merry Christmas to you All.
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5608 in Chicago offer?

The UPS Store #5608 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.