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The UPS Store

4.3
(256 reviews)

Business Details

1074 W Taylor St, Chicago, IL
60607, United States
(312) 226-8700
https://locations.theupsstore.com/il/chicago/1074-w-taylor-st

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5608 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Free Street Parking West Of Aberdeen.

Details

  • DeliveryNot available

Location

The UPS Store
1074 W Taylor St, Chicago, IL
60607, United States

Hours

Reviews

4.3
256 reviews
5 stars
192
4 stars
17
3 stars
3
2 stars
9
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and efficient, with many highlighting specific employees for their exceptional service.

Service Speed

Many reviews noted quick service and short wait times, contributing to a positive customer experience.

Pricing Issues

Several customers expressed frustration over unexpected charges for printing services, particularly for printing shipping labels, which they felt should be complimentary.

Store Cleanliness

The store was frequently described as clean and well-maintained, enhancing the overall customer experience.

Mixed Experiences

While many reviews were positive, there were notable complaints about specific staff members being rude or unhelpful, indicating inconsistency in service quality.
  • CC
    cecile carroll
    2 days ago
    1.0
    They did not open up on time and their mailbox is full when you call
  • AF
    Angelica Flores
    Feb 12, 2026
    5.0
    Amazing service and super friendly workers!! They even helped me unload my heavy package into the store. Shoutout to Ari lol
  • CC
    Claudia
    Jan 23, 2026
    2.0
    I visited this location to print out a shipping label and mail a return. The employee told me it would cost $4 to print one sheet of paper because their business center was out of service. She suggested I should have known this because “it has been out of service for a while.”
  • MW
    Monique Wilson
    Jan 8, 2026
    5.0
    The staff at this location are all awesome! Very polite, knowledgeable and helpful!
  • YA
    Yvonne Allen
    Jan 7, 2026
    5.0
    My family and I absolutely love the UPS Store on Taylor St/Racine Ave by UIC. The location in recent months changed ownership, however the service remains stellar 👌🏾under the new owner. Along with the veteran greats, like Chris, the new owner has brought in additional awesome crew members who are vibrant, patient, and willing to assist customers from the time you walk inside the store until the time you leave and the staff members help carry your packages to your car door. Even during the evening rush, the staff is poised and take care customer needs flawlessly. Kudos to the entire team. You all are truly wonderful. 5 stars is not enough. SUPPORT THIS UPS. 1074 W Taylor Street. 🌟

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5608 in Chicago offer?

The UPS Store #5608 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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