The UPS Store

4.3
245 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5608 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Free Street Parking West Of Aberdeen.

Details

  • DeliveryNot available

Location

The UPS Store
1074 W Taylor St, Chicago, IL
60607, United States

Hours

Reviews

4.3
245 reviews
5 stars
184
4 stars
17
3 stars
3
2 stars
8
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and knowledgeable, with specific mentions of employees like Kris and Dan providing excellent service.

Efficiency

Many customers appreciate the quick service and short wait times, often noting that they are in and out of the store rapidly.

Convenience

The location is considered convenient with extended hours, making it a preferred choice for many customers.

Mixed Experiences

While most reviews are positive, there are some complaints about specific staff members being rude or unhelpful, and issues with pricing for printing services.

Cleanliness

Customers consistently mention that the store is clean and well-maintained.
  • QQ
    Q
    Oct 17, 2025
    5.0
    This location is always so quick and easy! Best UPS in the city
  • AJ
    ashish jha
    Oct 13, 2025
    5.0
    Very quick service and friendly staff
  • EG
    Eddie Garcia
    Sep 29, 2025
    5.0
    Great customer service and support. Kris Lewis was very informative and has excellent customer service skills
  • BD
    Byron Douglas Diaz
    Sep 24, 2025
    5.0
    This is the best UPS! I've been using this location to ship & receive packages for the last 5+ yrs and everything is always smooth and easy. Shout out to Kris! He is super helpful and knowledgeable, always takes great care of me! Thanks a ton Kris! Keep doing your thing! :)
  • MF
    Mo Fahim
    Sep 8, 2025
    1.0
    In a digital e-commerce heavy world you may still have to sometimes print a label…Unfortunately if you don’t own a printer expect a hefty $4.41 service charge for the store to do it for you. The guys are nice and were patient with my frustration at the policy. I think it blows. Not more to say.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5608 in Chicago offer?

The UPS Store #5608 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.