The UPS Store

3.5
164 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4569 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Just One Block North Of Irving Park!.

Details

  • DeliveryNot available
  • Curbside pickupNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
4044 N Lincoln Ave, Chicago, IL
60618, United States

Hours

Reviews

3.5
164 reviews
5 stars
96
4 stars
6
3 stars
4
2 stars
7
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praise the helpfulness and friendliness of the staff, others report rude and dismissive behavior, particularly from management.

Store Hours

Numerous complaints about inaccurate store hours online, leading to customer frustration when arriving to find the store closed.

Shipping Issues

Several customers experienced problems with lost packages and poor communication regarding shipping and returns, leading to dissatisfaction.

Printing Services

Customers appreciate the quality and speed of printing services, but some express frustration over high costs and technical issues with equipment.

Community Engagement

The store is recognized for its involvement in the community and support for local businesses, enhancing its reputation among loyal customers.
  • DL
    Drew Lockwood
    Nov 2, 2025
    1.0
    The woman at the desk would not release a package when I showed proof of door tag and matching address. Save time and call UPS to redeliver and also train your staff to understand what is needed to release a package when showing proof
  • MM
    Michael Manrique
    Nov 2, 2025
    1.0
    Had a packaged redirected to here, paid for that, received and signed for by an employee of this location (we even have his name on the receipt), now it can't be found. I have to call back, to talk to the manager, to see what they did with it or file a claim. For something they received and signed for. Follow up. I can't file a claim. The shipper has to. Again for something this location received but somehow lost in 48 hours.
  • MS
    Margot Schmidt
    Oct 29, 2025
    4.0
    The staff is always helpful at this location, they accept usps packages for pick up, will help you with labels and not charge for tape. One more star if they can figure out an automatic door when hands are full or dragging a toddler on errands ☠️ but overall best location I’ve experienced.
  • TS
    Tammy Song
    Oct 26, 2025
    5.0
    Very professional, helpful staff. So grateful for this store. We’ve been a customer for 10 years.
  • MM
    Mike
    Oct 2, 2025
    5.0
    Always easy peasy. Great people and always helpful!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:30 AM - 3:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4569 in Chicago offer?

The UPS Store #4569 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing.