Brand Certified
The UPS Store
4.5(213 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
6177 N Lincoln Ave, Chicago, IL
60659, United States
Certified by The UPS Store • Feb 22, 2026
(773) 583-9000
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/il/chicago/6177-n-lincoln-ave
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5923 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located In The Ross Shopping Center.
Details
- DeliveryNot available
- Curbside pickupNot available
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
4.5
213 reviews
5 stars
180
4 stars
8
3 stars1
2 stars3
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, helpful, and professional, with many customers noting their willingness to go above and beyond.
Efficiency
Customers appreciate the quick service and minimal wait times, often highlighting the store's ability to handle multiple tasks efficiently.
Cleanliness
The store is consistently described as clean and well-maintained, contributing to a positive customer experience.
Mixed Experiences
While many reviews are positive, there are some complaints about inconsistent service and issues with pricing, indicating a need for improvement in certain areas.
- CRC RJan 16, 20261.0Review written 01/16/2026. Charged $2.21 to print one single page in black and white. What a rip off. Then the employee told me I could mail a package there that said USPS. Then the other employee told me I couldn’t. Smh. I was planning on USPS since it says USPS so why give false hope and have me stand back in line?
- DDDiane DJan 3, 20265.0My go-to for fast and efficient service! Never had to wait more than a minute!
- SMSandra MadisonDec 31, 20255.0While I've had many frustrating customer service experiences with UPS over the years, this particular UPS Store deserves every one of its 5-star reviews, and I'm here to add one more! Unlike other locations, the team at this store is friendly, knowledgable and truly understands what "customer service" means. I once rushed in 1 minute before closing, thinking it would be quick to scan 6 QR codes and print labels, but the labels didn't load on my phone. The clerk would have been well within his right to tell me to come back another day and not even let me in the door—or certainly could have asked me to leave when the QR codes were unavailable. Instead, he spent an extra 20 minutes helping me find an alternate way to print the labels. More so, he did this with ZERO frustration or negative attitude. (At other locations, they act like it's in imposition when you're dropping off an already-labeled package in the middle of the day.) While I absolutely do NOT recommend that you rush in at the last minute expecting service, the fact that I didn't have to take six large packages home and come back a second time really made my day. Though it's not the closest location to me, I will keep coming back here, as there have been mutliple times when I've been impressed by their service—both in how they treated me and how I've seen them interact with other customers. And the fact that they're open on Sundays—what's not to love about that?? If you need UPS services, make the trip to Lincoln & McCormick!
- EGErick GonzalezDec 19, 20255.0This location, above others, is the friendliest, quickest working, and easiest to ship packages with! I would have gone to FedEx Office, but their employees are a bit too snooty, slow, and I've had packages delivered after their guaranteed time of arrival. And the store is SO clean! I mean... genuinely immaculate!
- JTJojo TurksonDec 10, 20255.0Staff is respectful and helpful. They have a very good customer service attitude and I love that. Clean store too.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 9:00 AM - 6:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5923 in Chicago offer?
The UPS Store #5923 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, computer access, and small business services.
What are the operating hours of The UPS Store #5923?
The UPS Store #5923 is open Monday to Friday from 8:00 AM to 8:00 PM, and on Saturday and Sunday from 9:00 AM to 6:00 PM. Hours may vary on holidays.
Is The UPS Store #5923 open on Sundays?
Yes, the store is open on Sundays from 9:00 AM to 6:00 PM.
Does The UPS Store #5923 provide notary services?
Yes, notary services are available at The UPS Store #5923.
What payment methods are accepted at The UPS Store #5923?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Where is The UPS Store #5923 located?
The UPS Store #5923 is located at 6177 N Lincoln Ave, Chicago, IL 60659 in The Ross Shopping Center.
Can I purchase shipping supplies and moving boxes at The UPS Store #5923?
Yes, you can buy office products, mailing supplies, moving boxes, and stamps & postage at the store.
Are there nearby hobby and video game stores near The UPS Store #5923?
Yes, Good Game Bros LLC, a hobby and video game store, is located near The UPS Store #5923, making it convenient for customers interested in games and hobbies to visit both locations.
What dining options are available near The UPS Store #5923?
What's Cooking, a diner nearby, offers convenient dining options for customers before or after visiting The UPS Store #5923.
Are there home cleaning or furniture stores near The UPS Store #5923?
Yes, Clean N Gleam LLC, providing home cleaning and furniture services, is located near The UPS Store #5923, useful for customers interested in these services.
Brand Certified Facts from The UPS Store
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Certified February 22, 2026Yext Knowledge Graph
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