Brand Certified
The UPS Store
3.7(318 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
1055 W Bryn Mawr Ave, Chicago, IL
60660, United States
Certified by The UPS Store • Feb 22, 2026
(773) 561-3280
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/il/chicago/1055-w-bryn-mawr-ave
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5249 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Brynmawr And Winthrop, Entrance Is On Winthrop.
Details
- DeliveryAvailable
- Curbside pickupNot available
- Wheelchair accessible restroomNot available
- Wheelchair accessible seatingNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
3.7
318 reviews
5 stars
204
4 stars
11
3 stars
7
2 stars
9
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Jack, Hazel, and Maggie for their exceptional service.
Negative Experiences
Several reviews highlighted instances of rude or unhelpful behavior from staff, particularly regarding service dog policies and charging for tape, which led to customer dissatisfaction.
Store Policies
Customers expressed frustration over additional charges for services like taping packages and printing labels, which they felt were not standard at other UPS locations.
Overall Satisfaction
Despite some negative feedback, many customers reported positive experiences and expressed loyalty to the store, appreciating its convenience and the quality of service.
- DTDaniel ThompsonJan 31, 20261.0Rude and unhelpful. I came to this location to return an Amazon purchase. Presented the return, unopened in the product box just as it was delivered to me. They refused to ship it unless I paid for a box… even after showing the manager the Amazon delivery photo of how it was shipped to me. Do yourself a favor and go elsewhere.
- EVErnesto ValeroJan 30, 20261.0Empty store, three people sitting in the back. They charge a $10 convenience fee. They didn't even try to do it. I had lots of business.
- JPJimmy PapadopoulosJan 26, 20265.0Best UPS store I have experienced out of dozens in the Chicagoland area. Extremely helpful above and beyond customer service, with the ability of only a few them to notorize documents for Cook County/State of illinois. I believe this will be my primary UPS store as long as I'm living in Chicago.
- CCCaseyJan 14, 20265.0Very helpful staff! Every time I come to this UPS I am always treated so kindly and the staff are very friendly. Thank you to Jack for helping me ship a gift to my brother!
- ACAndjela CalasanJan 13, 20261.0Terrible customer service from Jack and William…..I came in with my service dog and they told me: this is a warning next time you can’t bring a dog in here. I just said ‘oh okay- in shock” shouldn’t they ask first if it’s a service dog?
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the business hours of The UPS Store #5249 in Chicago?
The UPS Store #5249 is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM. Holiday hours may vary.
What services does The UPS Store #5249 offer?
They offer expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, passport/photo ID services, and more.
Where is The UPS Store #5249 located?
It is located at 1055 W Bryn Mawr Ave, Ste F, Chicago, IL 60660, at the corner of Brynmawr and Winthrop with the entrance on Winthrop.
Does The UPS Store #5249 provide mailbox rental services?
Yes, they offer mailbox rental services for receiving mail and packages securely.
What payment methods are accepted at The UPS Store #5249?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Is The UPS Store #5249 accessible for customers requiring language assistance?
Yes, they offer services in Spanish, Korean, German, Polish, and Russian to accommodate diverse customers.
Is The UPS Store #5249 owned by a minority or women-owned business?
The store is owned by Asian women and is not black-owned or Latinx-owned.
Are there places nearby where I can get eye care services?
Yes, Doctors of Optometry - 1055 W Bryn Mawr and LensCrafters are nearby and provide optometry and eyewear services.
What local dining options are near The UPS Store #5249 for a meal or coffee?
Nearby you can visit Edgewater Mexican Cafe, That Little Mexican Café, and Starbucks for Mexican food or coffee.
What community or professional services are located near The UPS Store #5249?
Nearby you will find Youth Technology Corps, Organization Development Network of Chicago, and BearCPA for community support and professional services.
Brand Certified Facts from The UPS Store
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Certified February 22, 2026Yext Knowledge Graph
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