The UPS Store

3.8
305 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5249 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Brynmawr And Winthrop, Entrance Is On Winthrop.

Details

  • DeliveryAvailable
  • Curbside pickupNot available
  • Wheelchair accessible restroomNot available
  • Wheelchair accessible seatingNot available

Location

The UPS Store
1055 W Bryn Mawr Ave, Chicago, IL
60660, United States

Hours

Reviews

3.8
305 reviews
5 stars
197
4 stars
11
3 stars
7
2 stars
9
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service, with some praising staff for being helpful and friendly, while others report rude and unhelpful interactions.

Pricing Issues

Several customers expressed dissatisfaction with additional charges for services like tape and printing labels, feeling that these practices are unfair.

Store Environment

The store is generally described as clean, organized, and well-maintained, contributing positively to the customer experience.

Staff Knowledge

Many reviews highlight the staff's knowledge and ability to assist with shipping and printing needs, although some experiences indicate a lack of attentiveness.

Convenience

Customers appreciate the convenience of the location and the variety of services offered, particularly for small business needs.
  • PP
    Paul Pement
    Oct 27, 2025
    1.0
    Rude employees
  • PP
    Paul Pement
    Oct 27, 2025
    1.0
    Rude, unfriendly, unhelpful customer service
  • AT
    Adam Key Technician
    Oct 14, 2025
    3.0
    The seller did his job, but gave a strong impression of not going a bit beyond that.
  • AM
    Angela M
    Aug 16, 2025
    5.0
    AJ and the other young man at the front desk were so nice & helpful!!! He was very knowledgeable about shipping box options & their prices and helped us to ship a lengthy wooden sword my nephew brought on a whim that did not fit in our luggage. He kept the price down for us and we were in and out within 5 mins. Thank you much!! Would deff come back here!
  • MH
    Mark H.
    Aug 4, 2025
    5.0
    People who work there are extremely helpful, professional and patient, they provide great customer service and postal experience. Clean, modern store with two self-service stations and shipping supplies. Highly recommended.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the business hours of The UPS Store #5249 in Chicago?

The UPS Store #5249 is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM. Holiday hours may vary.