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The UPS Store

4.2
(335 reviews)

Business Details

4740 N Cumberland Ave, Chicago, IL
60656, United States
(773) 589-9660

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5484 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Cumberland & Lawrence, Jewel Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
4740 N Cumberland Ave, Chicago, IL
60656, United States

Hours

Reviews

4.2
335 reviews
5 stars
257
4 stars
9
3 stars
5
2 stars
4
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Anthony and other staff members consistently provided exceptional, friendly, and helpful service, making customers feel valued and appreciated.

Efficiency

Customers frequently noted the quick and efficient service, with many mentioning that their needs were met promptly.

Staff Recognition

Several reviews highlighted specific employees, particularly Anthony and Peter, for their outstanding contributions, suggesting a strong team dynamic and effective management.

Mixed Experiences

While most feedback was positive, there were a few complaints regarding package handling and pricing transparency.
  • SR
    Sebastian R
    Feb 11, 2026
    5.0
    Very busy spot and can be hard to find parking spot in front of store hence you might have to park next door at jewels store Staff very friendly and quick to get you in and out.
  • JM
    Jose Munoz
    Feb 3, 2026
    5.0
    Amazing customer service. The entire store goes above and beyond for their customers. Accidentally sent out a package without a shipping label and was pretty much told it was lost for good. Anthony took ownership of the situation and worked with the post office to find my package. Will make sure to always to ship my packages out of this store.
  • JA
    James Ayensu
    Feb 3, 2026
    5.0
    Organizing the customer to make it easy to serve us faster and swift. No long waiting and very friendly
  • GA
    Green Amazing
    Jan 30, 2026
    1.0
    One of the guys who works up front is extremely rude and unprofessional
  • DD
    D
    Jan 8, 2026
    5.0
    Peter at this UPS Store provides exceptional service every time. He’s approachable, hardworking, and makes the entire process quick and stress-free. He’s always willing to help, explains things clearly, and handles everything with professionalism and care. His positive attitude and strong work ethic truly set him apart and make this location incredibly convenient to visit. Give this hard-worker a raise!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the main services offered at The UPS Store #5484 in Chicago?

The UPS Store #5484 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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