The UPS Store

4.2
319 reviews
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Business Details

4740 N Cumberland Ave, Chicago, IL
60656, United States
(773) 589-9660
https://locations.theupsstore.com/il/chicago/4740-n-cumberland-ave
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5484 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Cumberland & Lawrence, Jewel Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
4740 N Cumberland Ave, Chicago, IL
60656, United States

Hours

Reviews

4.2
319 reviews
5 stars
243
4 stars
9
3 stars
5
2 stars
4
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Anthony consistently received praise for his exceptional customer service, being described as friendly, helpful, and professional.

Staff Efficiency

Customers noted the staff's efficiency and ability to handle multiple tasks quickly, making the service experience smooth and pleasant.

Positive Atmosphere

The store was frequently described as welcoming and friendly, with many customers appreciating the positive demeanor of the staff.

Mixed Experiences

While many reviews were positive, there were a few mentions of poor service, particularly regarding a shipping error and a printing fee issue.

Recommendation

Many customers highly recommended this location for its reliable service and helpful staff, indicating a strong likelihood of return visits.
  • RS
    Rachel Stuut
    4 days ago
    5.0
    I had an amazing experience at the USPS store thanks to Anthony. From the moment I walked in, Anthony went above and beyond with his customer service — professional, friendly, and efficient. It’s rare to find someone who truly cares about making things easier for customers, but he delivered that and more.
  • EH
    Ehab Hilfiger
    Nov 14, 2025
    5.0
    Super nice manager I came in a couple days ago and my whatever I think my package was having issues or something cause I missed the I think the drop no I wasn’t at my house OK and what ended up happening was OK so long story short I went there and I went there with my mom and the manager. He was like really nice to my momand and he was super nice and he actually went like above and beyond when it comes to like package issues so all the employees there look super nice too and I’m pretty sure they are as well so we have five stars. I recommend it.
  • CO
    Cedric Ortin
    Oct 30, 2025
    5.0
    The best customer service! Very respectful and quick service. This guy named Adrian helped me out and he was really good. I would totally recommend everyone to go here when you need help with packages.
  • YF
    Yamilí F
    Oct 30, 2025
    5.0
    The staff was very friendly and helpful. The service was quick, and everything was handled professionally. I’m very satisfied with my experience and would definitely recommend this location.
  • DP
    Dhruv Patel
    Oct 30, 2025
    5.0
    The customer service is really good. The employees are very nice and respectful. Adrian also gave me the best service ever. They are very organized every time I’m there. I have returned many Amazon packages and they have always made the return process very simple. I would definitely recommend going there for anything.
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the main services offered at The UPS Store #5484 in Chicago?

The UPS Store #5484 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.