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The UPS Store

4.6
(386 reviews)

Business Details

917 W Washington Blvd, Chicago, IL
60607, United States
(312) 850-4623

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5871 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Peoria & Sangamon.

Details

  • DeliveryNot available

Location

The UPS Store
917 W Washington Blvd, Chicago, IL
60607, United States

Hours

Reviews

4.6
386 reviews
5 stars
341
4 stars
3
3 stars
3
2 stars
4
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for being friendly, helpful, and efficient, with many customers highlighting individual employees like Max, Tig, and Eli for their exceptional service.

Efficiency

Customers frequently noted the quick and seamless service, often mentioning how they were able to complete their tasks in a timely manner without long wait times.

Positive Atmosphere

The store was described as having a great vibe, with many reviews mentioning the cheerful and accommodating nature of the staff, contributing to a pleasant customer experience.

Mixed Pricing Feedback

While many customers appreciated the service, some expressed dissatisfaction with pricing, particularly for shipping costs and printing services.
  • LK
    Leah Kim
    3 days ago
    5.0
    Tiglath was amazing! Super helpful, kind and friendly. Love this location!
  • NK
    nafula kato
    Feb 16, 2026
    5.0
    Tiglath provides GREAT customer service. i’ll be back!
  • EB
    Emily Black
    Feb 8, 2026
    2.0
    I realize I commented on the wrong UPS location but due to the rude response from the ownership, I can see why people don’t like this UPS.
  • SB
    Shelby Bessellieu
    Feb 6, 2026
    5.0
    The guys here are great!! Tig and staff are incredible. I visit 2-3 times a week and it’s the easiest experience. Couldn’t be more thankful to have them as my neighborhood shipment partners!!!
  • VG
    Valeska Girón
    Jan 28, 2026
    1.0
    I used to love this location when it had the old manager and staff. Unfortunately, since the change in management, the experience has gone downhill fast. The new manager and staff come off as arrogant, unhelpful, and clearly selective about who they choose to assist. It’s especially disappointing to witness this kind of behavior in a place where the staff themselves are minorities. Customer service used to be a strong point here — now it’s nonexistent. Bring back the old team, because this “new” one is absolutely not it.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5871 in Chicago offer?

The UPS Store #5871 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and other business services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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