The UPS Store

4.6
371 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5871 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Peoria & Sangamon.

Details

  • DeliveryNot available

Location

The UPS Store
917 W Washington Blvd, Chicago, IL
60607, United States

Hours

Reviews

4.6
371 reviews
5 stars
328
4 stars
2
3 stars
3
2 stars
3
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for being friendly, helpful, and going above and beyond to assist customers.

Efficiency

Customers noted the quick and efficient service, often highlighting minimal wait times and smooth processing of their requests.

Staff Recognition

Several employees, particularly Eli, Tig, and Lloyd, were frequently mentioned for their exceptional service and professionalism.

Mixed Experiences

While most reviews were positive, there were a few instances of poor service and unprofessional behavior from some staff members.

Pricing Concerns

One customer expressed dissatisfaction with a significant price increase for printing services compared to other locations.
  • MH
    Manuel Haché
    6 days ago
    5.0
    Amazing service by Tiglath! Notarized some documents and shipped them. Process was efficient. Overall nice staff and great experience as always.
  • DD
    Desmond_nomad
    Nov 3, 2025
    5.0
    Max helped me shipped my computer, really good service! Way better than FedEx down the street
  • CK
    c. kyung
    Oct 26, 2025
    5.0
    I recently came into what is now "my UPS" with 30 packages to send out, majority of which did not yet have labels. Max was INCREDIBLE in helping me get them all out and quickly, while friendly and professional throughout the process. He made the process so smooth and pleasant, as I was a bit stressed about bringing so many packages in without labels! The customer service here is stellar, and my work and I will be using this location as "our UPS" from now on!!
  • EA
    Elif Altomare
    Oct 23, 2025
    5.0
    Great location - Max was really helpful and kind!
  • KK
    Kristen
    Oct 15, 2025
    5.0
    Fantastic service! After trouble at the van buren location we came here for notary services. Maneesh was smart, quick and very friendly. Switching our business to this location.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5871 in Chicago offer?

The UPS Store #5871 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and other business services.