The UPS Store

4.6
377 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5871 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Peoria & Sangamon.

Details

  • DeliveryNot available

Location

The UPS Store
917 W Washington Blvd, Chicago, IL
60607, United States

Hours

Reviews

4.6
377 reviews
5 stars
334
4 stars
3
3 stars
3
2 stars
3
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff consistently praised for being friendly, helpful, and efficient, with many customers highlighting specific employees like Max, Tig, and Eli for their exceptional service.

Efficiency

Customers frequently noted quick service and minimal wait times, with many expressing appreciation for the smooth handling of their shipping and notary needs.

Positive Atmosphere

The store is described as having a great vibe, with a well-managed environment that makes customers feel welcomed and valued.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, particularly regarding shipping costs and printing fees, indicating a desire for more competitive rates.
  • NW
    Ningzi Wang
    Dec 21, 2025
    5.0
    The best multi-functional, indispensable neighborhood joint. Kind and efficient people, the whole store has a great vibe, clearly well managed and cared for. I come here a few times a week for various reasons - sending documents, Amazon returns, notary.. every time In and out in minutes and with a guaranteed smile on your face. I love when big companies do modern business in the old fashioned, heart felt way, and the manager here, Tigliath, certainly shows a great example of that here.
  • SS
    Sam Sokolowski
    Dec 16, 2025
    5.0
    Max at UPS was great. He was friendly, helpful, and made the whole process really easy. Everything was handled quickly and smoothly, and you can tell he actually cares about doing his job well. Definitely appreciate the good service.
  • RP
    Riley Peterson
    Dec 11, 2025
    5.0
    Dear the Managerial Staff of UPS Store, Chicago, Yesterday Maxwell helped little old me file some taxes with the local government… an unpaid check I forgot to send in from - can you believe it- FOUR months ago. I immediately rushed over to your store and I was greeted by your lovely Maxwell. I’ll be honest, he wasn’t much of a looker but nonetheless his hard work and efficient attitude allowed me to rest easy tonight knowing I won’t be won’t be getting chased by tax collectors again. P. S PLEASE LET MAXWELL KNOW I WILL BE OVER TO DROP A BOX OF MY FINEST (homemade) cookies Best regards and many thanks, Janice
  • MP
    mia plihta
    Dec 10, 2025
    5.0
    Max was extremely helpful today in my visit! He was eager to help with my enquiries and was very knowledgeable and kind. Thank you Max!
  • ZR
    Zola Rollins
    Dec 1, 2025
    4.0
    Tig and Max were very helpful, they packed up a box for me and helped me ship they were patient while I figured out how to buy the label from pirate ship. The only reason I give 4 stars instead of 5 is the price, $1800 to ship internationally, I bought the label on pirate ship for $400. But that’s no reflection on the staff they were great! Would recommend.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5871 in Chicago offer?

The UPS Store #5871 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and other business services.