The UPS Store

3.9
147 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0800 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Waveland & Grace St. Shopping Center With Parking Lot.

Details

  • DeliveryNot available

Location

The UPS Store
3712 N Broadway, Chicago, IL
60613, United States

Hours

Reviews

3.9
147 reviews
5 stars
96
4 stars
8
3 stars
8
2 stars
6
1 star
29

What are people saying?

AI-generated from recent customer reviews

Staff Performance

The staff is frequently described as friendly, helpful, and efficient, with many customers praising individual employees for their exceptional service.

Service Issues

Several reviews mention disorganization, lost packages, and poor customer service experiences, indicating inconsistency in service quality.

Pricing Concerns

Customers have expressed dissatisfaction with additional fees for services like printing labels and packaging, leading to perceptions of being overcharged.

Store Condition

Some reviews note that the store appears messy or outdated, which detracts from the overall customer experience.

Reliability

There are multiple complaints about the store's reliability, including issues with package tracking and the store's hours of operation.
  • EB
    Elle Belle
    3 days ago
    5.0
    I love this little UPS store. I’ve mainly done small printing jobs (self-service using a flash drive) and drop off returns with QR code. The guys were always so helpful and friendly. There’s one older woman who despite also friendly, she read (or “glanced should I say) things I printed off (which were mostly shipping labels anyway since I’m on Poshmark and Mercari). But it’s something I don’t appreciate since what I printed is none of her business. But other than that, all good.
  • DD
    DJ Ditto
    4 days ago
    5.0
    Great staff and great quality of service delivery.
  • GM
    Gene Mui
    Sep 18, 2025
    5.0
    The place seems to be run with a full staff. I was in and out within seconds with my dropoff.
  • DW
    Deanette Wahlsmith
    Aug 17, 2025
    5.0
    The employees here know their job. They are quick and turn around customers expertly even when there is a line
  • DP
    Dustin Pittman
    Aug 16, 2025
    5.0
    Fletcher was a big help today. The lady yesterday was too. Good store

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #0800 in Chicago offer?

The UPS Store #0800 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, passport/photo ID services, and more.