Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5757 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Gateway Shopping Center Near Jewel.
Details
- DeliveryNot available
Location
Hours
Reviews
4.8
645 reviews
5 stars
599
4 stars7
3 stars1
2 stars4
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Gilbert, Mohamed, and Stephan, received high praise for their friendly, professional, and efficient service.
Staff Competence
Customers noted the staff's knowledge and ability to assist with various shipping and printing needs, often going above and beyond.
Mixed Experiences
While many reviews were positive, there were a few mentions of rude service and technical issues, indicating inconsistency in customer experiences.
Cleanliness and Organization
The store was frequently described as clean and well-organized, contributing to a pleasant customer experience.
- DBDez “Rich balla”Jan 4, 20265.0I rented a mailbox here for years. I didn’t mean to like say anything about the store like I understand they get busy, but who doesn’t in today’s world, but they taking care of me for years and I hope to stay loyal to them and keep positive relationships Stephan is the best!
- FNFunny Tracy NkhomaDec 30, 20255.0Had an amazing experience today! I went in to ship something that could have required me to go back with the box, but the gentleman who helped me, I believe his name is Gilbert (if I’m mistaken, my apologies~you’ll know who you are!) went above and beyond and made it possible for me to ship it without having to go back out in the cold. He was so kind, helpful, and truly made my day. Thank you so much! 😊
- SQshafi qureshiDec 27, 20255.0This UPS Store is amazing! The store manager, Stephan, runs the place exceptionally well—professional, efficient, and always on top of things and he explains everything with patience. And honestly… if I see Gilbert working, I know I’m in the right place 😄 He’s friendly, patient, and makes everything quick and easy while keeping the vibe positive. I Great team, great service, and always a smooth experience. Highly recommend this location!
- JOJedidiah OkorieDec 24, 20255.0I’ve never had a bad experience at this store and I’ve been here many times. They’re always so helpful and provide all the information I need. Thank you so much Gilbert and the other front desk staff at this store!
- JTJojo TurksonDec 16, 20251.0Every time I've been there, printer is not working, they cannot print on card stock or something of that nature. Also very poor customer service experience i had with that guy Mohammed and the bald headed tattooed supervisor in the back; very rude responses..., their self check computer also took my money and froze. I was not able to use it. Not a happy customer!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5757 in Chicago offer?
They provide expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the regular business hours for The UPS Store #5757?
Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Is The UPS Store #5757 open on holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19. On other holidays, it may have regular hours; check the website for details.
Where is The UPS Store #5757 located?
1751 W Howard St, Ste D, Chicago, IL 60626, United States, inside The Gateway Shopping Center near Jewel.
What payment options are accepted at The UPS Store #5757?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I rent a mailbox at The UPS Store #5757?
Yes, The UPS Store offers mailbox rental services for mail and packages.
Does The UPS Store #5757 offer notary services?
Yes, notary services are available at this location.
What nearby retail options can I visit after using The UPS Store #5757?
You can visit nearby stores like Footlocker, VILLA, DTLR, or Payless ShoeSource for shoe shopping and more.
Are there nearby dining options close to The UPS Store #5757?
Yes, nearby eateries include Pete's Grill, Baskin-Robbins, Aurendez-Vous Restaurant, and Load A Spud Evanston.
How can nearby transit or transportation options benefit visitors to The UPS Store #5757?
Visitors can use Enterprise CarShare nearby for convenient car rental, helping with travel to and from the store and surrounding areas.